You Might Think I’m a Nag, But I’m Just Doing my Job

By
Real Estate Agent with Solutions Real Estate CA DRE #01490977

You Might Think I’m a Nag, But I’m Just Doing my Job

 

A real estate transaction is a complex thing.  There are a multitude of tasks to be accomplished, continual follow-up to be done, questions to be asked and/or answered, documents to be reviewed and signed then sent to the right people such as the lender or escrow company, deadlines to meet, problems to solve, and so much more.

 

Communication is a key element in a real estate transactionThere are times it’s necessary to remind people about doing things to stay on track, provide information or documentation, or meet certain deadlines.

 

Sometimes you have to ask more than once. Paperwork doesn’t get signed, questions don’t get answered, or people don’t respond, so it’s time to ask again…and perhaps again.

 

So many things in a real estate transaction depend on a series of tasks being accomplished or documents being approved and signed. When one component in that chain doesn’t happen or is delayed it holds everything up.  Often the people who are responsible for these various tasks are good about communicating the status to those who need to know. Sometimes not. Then, again, it’s time to request and remind.

 

Are you being cooperative in your real estate transaction?We all get bombarded with emails, texts and phone calls, and usually are juggling many balls at once. True too for inspectors, lenders, escrow officers, title reps and other involved in a transaction. Sometimes we forget and need a quick reminder, or make a mistake we don’t catch.

 

Here are some thoughts:

 

1. Be clear about what you need and why. What may seem important to you may not feel important to someone else. Knowing why it’s needed can help

 

 

2. Be clear about due dates if any. Are you being impatient? Or is there a legitimate reason why something has to happen by a certain time frame. People need to know when something is due, and in advance…not at the last minute

 

3. Be diplomatic and professional. There’s no reason to be rude or unkind, whether in an email or on the phone. Be careful how you present yourself in emails, and be mindful of who the email is sent to (1 person? Everyone in the chain of emails? Does everyone really need to know you are ticked off at someone who is not doing their job as you see it?)

 

 

4. Be sure YOU are doing everything you are supposed to, in a timely manner, and providing good communication to all involved. It serves as a great example for others and will likely help ensure cooperation, which is key in any transaction involving multiple parties. How can you expect others to cooperate if you don't?

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Ambassador
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Jeff Dowler, CRS
Solutions Real Estate - Carlsbad, CA
The Southern California Relocation Dude

Hannah Williams 

It just keeps getting more and more complex, for all the parties who are involved. We HAVE to work well together

Jeff

Jul 13, 2015 11:53 AM #4
Rainer
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Mike Rock
Complete Design - Granite Bay, CA
Granite Bay Luxury New Construction...For Less

That is the most difficult part of being an agent i believe

thanks for the article

mike

Jul 13, 2015 12:44 PM #5
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Debbie Laity
Cedaredge Land Company - Cedaredge, CO
Your Real Estate Resource for Delta County, CO

Good communication is key. I'm having that issue right now. No communication from the other side. 

Jul 13, 2015 12:45 PM #6
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Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

I try to make those communications be by phone.  Sometimes even the gentlest reminder email can be taken the wrong way. A kind voice on the other end of the line is way less likely to be misinterpreted. 

Jul 13, 2015 01:25 PM #7
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Jeff Dowler, CRS
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MIKE ROCK 

It can certainly be a tough part of our role, especially if others are not cooperating or are uncommunicative

Jeff

Jul 13, 2015 01:59 PM #8
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Jeff Dowler, CRS
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Debbie Laity 

Sorry to hear. That can make it so much more difficult, and annoying. It just doesn't have to be that way

Jeff

Jul 13, 2015 01:59 PM #9
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Jeff Dowler, CRS
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Tammy Lankford 

I think that makes sense in some circumstances. And you bet email can be misinterpreted. There are times, though, when having that papertrail is essential IMO. Of course taking notes on what you did and said works, too.

Jeff

Jul 13, 2015 02:01 PM #10
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Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

Ah yes, that's when I then after the conversation type that email that says. "As we just discussed, etc..." But then they know I am saying it with a smile on my face. :)

Jul 13, 2015 02:36 PM #11
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Sheila Anderson
Referral Group Incorporated - East Brunswick, NJ
The Real Estate Whisperer Who Listens 732-715-1133

Good morning Jeff. You are right and better nag than regret what might have been.

Jul 13, 2015 09:19 PM #12
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Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

I continue to be amazed on a regular basis at the way some folks treat hard deadlines on contracts as incidental annoyances.

Jul 13, 2015 09:37 PM #13
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Margaret Goss
Baird & Warner Real Estate - Winnetka, IL
Chicago's North Shore & Winnetka Real Estate

Basically, if we don't stay on top of things, who will?  Can't nag enough in this business because there's too much that can get away.

Jul 14, 2015 04:02 AM #14
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Sharon Tara
Sharon Tara Transformations - Portsmouth, NH
New Hampshire Home Stager

Imagine how much smoother real estate transactions could be if everyone followed your suggestions!

Jul 14, 2015 06:17 AM #15
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Jeff Dowler, CRS
Solutions Real Estate - Carlsbad, CA
The Southern California Relocation Dude

Tammy Lankford 

That's the right way to handle it. Some people just need the email right away when it gets dificult, especially with those who aren't answering their phone

Jeff

Jul 14, 2015 08:18 AM #16
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Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Jeff - todays Real Estate Transaction makes everyone in the process accountable.  You are right about being polite and set up a well working process in the office.  A good process with checks and balances saves people from headaches.

Jul 14, 2015 08:42 AM #17
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Jeff Dowler, CRS
Solutions Real Estate - Carlsbad, CA
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Sheila Anderson 

I so agree. And I don't feel it is nagging, unless you aren't getting a response and have to keep asking over and over - rare but it happens.

Jeff

Jul 14, 2015 10:04 AM #18
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Jeff Dowler, CRS
Solutions Real Estate - Carlsbad, CA
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Gabe Sanders 

You made me laugh, but it's true in some cases. It's like they completely ignore there IS a contract. That's the kind of stuff I hate having to keep asking about

Jeff

Jul 14, 2015 10:05 AM #19
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Jeff Dowler, CRS
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Margaret Goss 

And it keeps getting more and more complicated with changing rules and regs, challenging arket, difficulties with financing, and, well, some people's behavior

Jeff

Jul 14, 2015 10:06 AM #20
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Kelly Turbeville
Keller Williams - Lake Forest, CA
Turning Real Estate Dreams into Reality

Good info..!!

Jul 14, 2015 10:13 AM #21
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Jeff Dowler, CRS
Solutions Real Estate - Carlsbad, CA
The Southern California Relocation Dude

Sharon Tara 

So true. But that would apply to all business, and life in general, too, I think. Thanks for stopping by

Jeff

Jul 14, 2015 10:28 AM #22
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Jeff Dowler, CRS
Solutions Real Estate - Carlsbad, CA
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Kelly Turbeville 

Thanks for stopping by and commenting. Look forward to hearing more from you

Jeff

Jul 14, 2015 12:30 PM #23
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