Oh Verizon, You're So Wacky
Verizon sent a text message to me saying I can get more data per month at no additional charge and no changes to my contract. All I had to do is reply YES. I've been receiving the same message for months and finally decided to reply yes. Easy, right?
I immediately received a text message in return that said: "We're sorry, we couldn't upgrade your plan as requested. Please contact Customer Service for assistance."
Um....what? I did my job and replied YES. Now I have to call Customer Service, too?
Oh, those wacky peeps at Verizon....