Los Altos Water, E. Coli contamination?

So irresponsible... no info... the CalWater (650) 917-0152 does not even answer their phone today.

Finally got through and CalWater said if you did not get any notification then your water should be unaffected.

At last, a Map of the Los Altos water E. Coli contaminated area:

Thanks to the Los Altos Town Crier. 

http://www.losaltosonline.com/news/sections/news/150-news-flash/50757-cal-water-issues-boil-water-advisory

Paraphrasing from today's Town Crier article: CalWater was working on a water main in this area on Friday. Samples were sent to the lab when the work was finished. Analysis takes 24 hours. They began notifying 600 customers on Sunday afternoon. Notifications were not completed until early on Monday morning. Some customers in the affected area said on Monday that they did not get notified. As of Monday morning, Safeway was running low on bottled water.

It seems to me this could have been managed far better than it was in the press. So many sketchy news reports. So little solid information! As of Sunday night, when I checked, there was nothing on the CalWater website. There was an update on the website by mid-morning on Monday, but still vague.

In this day and age? Is it just me, or do you also expect more out of your water company?

Here is an update from CalWater. Why is this info so hard to find on their website?

https://www.calwater.com/category/news-alert/

Screen shot from calwater.com on 7/30/2015.

Boil Water Order Lifted for Most Los Altos Customers;
Advisory Issued for Seven Acres

July 28, 2015 • News Alert • Emily Hernandez 

https://www.calwater.com/boil-water-advisory-los-altos-district/