Crazy Little Thing Called Real Estate

By
Real Estate Agent with John L Scott Real Estate

 

The soul of a writer lives within me. So far, it's not anything that will pay the bills but maybe someday it will be.  So I write and I blog.  Not often enough, but I blog.

The soul of a sales person also lives within me and she has actually done pretty well in her life.  She made me a successful advertising agent in the the third largest US market for many years.  She did mention to me the other day when I was lugging around A-boards after an open house that I might have picked a different time to start a career in real estate.

Admittedly, real estate has not paid too many bills lately.

Sure, I could have gotten my license and jumped in a few years ago when it was possible you'd have closed transactions before the ink on your license was dry.  I am dealing with a lot of those "more experienced" agents and I'm finding many with less than desirable customer service skills.  I mean, waiting two days for a return call is completely ridiculous.  We live in an era when four hours gets a customer's toe tapping with impatience. 

My inner salesperson hopes a lot of agents who aren't focused on customers will naturally fall away from the business. 

My first year is nearly complete. I've filed my first tax return as a real estate agent and I'm planning my next year. It's hard to project and plan but I think most business owners are having those same problems so I'm in good company. 

Be different, keep expenses low and keep smiling is my plan for this year.

 It's a wild and crazy business and I've met a lot of loveable, crazy agents.  I love having a glass of wine with associates and talk about CMAs, PSAs and Closing dates.   I love hearing about other people's successes and their relationships with clients over the years.

I love salespeople who understand that the heart of sales is service. 

Those are the ones whom I will choose to mentor me and encourage me in this crazy business.  At the end of each day, even those many days in a row when I feel like I'm working for free, my daily inventory should always include helping someone else whether it's a buyer, seller or another agent.  Being of service to others is always a good way to spend your time.

Then I feel like another crazy day in real estate was worth it.

Copyright 2008 Tall Cedar Publishing

Comments (19)

Roberta Anderson
Hearth & Home Staging - Silverdale, WA
Hearth & Home Staging, Staging Kitsap County
KJ, you are going to go far in this career. You get it. Sales, whether its real estate, cars, food, or whatever, is all about helping others. You've got a great smile too! Keep it up.
Apr 17, 2008 08:35 AM
Jeff&Grace Safrin
F.C.Tucker 1st Team Real Estate - Valparaiso, IN
SpousesSellingHousesTM

Very well written and relatable post Kj - service with a smile is the key to any sales. As your sphere of influence increases so will your repeat business - you are at the foundation laying stage which takes longest - persevere and take selective advice :)

Sincerely,

Grace 

Apr 17, 2008 09:40 AM
Patrick Johnson
Windermere - Bellingham, WA

KJ, 

You are a writer by nature! very well put together and we all can relate to your point of customer satisfaction! You will do well in this biz and guess what? you get to be a writer here too! 

Apr 18, 2008 02:20 PM
John MacArthur
Century 21 Redwood - Washington, DC
Licensed Maryland/DC Realtor, Metro DC Homes

kj -  love and agree with every word.........life is and then there is us..........please keep me posted.. i have signed up to follow your journey..................i promise you that real estate has brought the most wonderful people in the world into my life........if it all ended tomorrow.......i would remain blessed one thousand times over............i just keep kicking off my shoes and walking in the grass........smelling the flowers and laughing out loud when amused..............welcome to my world.

ps - i know everyone was enthralled with "constant craving" but i really loved your version of "crying". but that's just me.

Apr 18, 2008 04:54 PM
Misty Thomas
Houston Realty - Crosby, TX
Realtor Crosby, TX
The thing about sales is...you have to sell yourself first and with that theory in mind you have this gig won hands down! Your true spirit comes shining through!
Apr 18, 2008 04:58 PM
Mary Warren
Las Vegas, NV
With a positive attitude like yours you are bound to succeed!  Keep at it!
Apr 18, 2008 05:21 PM
Robert Machado
HomePointe Property Management, CRMC - Sacramento, CA
CPM MPM - Property Manager and Property Management
I was taught early on that if things are not working, get more educated.  That is the foundation of being able to provide great service!
Apr 18, 2008 05:35 PM
Katerina Gasset
Get It Done For Me Virtual Services - Wellington, FL
Get It Done For Me Virtual Services
Kj- You write well. I love to find good writers in the rain. Keep focused on your goal and never be tied to the result or the outcome. Allowing it all to fall in place is the beauty of entrepreneurship. You can make a lot of money in this business right now in today's market by building a niche. Katerina
Apr 18, 2008 05:39 PM
Tom Davis
Harrington ERA,DE Homes For Sale, $$ Save $$ Buy Today ! - Dover, DE
FREE Delaware Homes Search!, $$ Save $$ - Find Homes! Delaware Realtor

Keep up the good work and the smile! :)  Smile with Friendly Customer Service Everyone :)

Tom Davis - A :) Delaware Realtor - # 1 in Customer Satisfaction and Loyalty

World Class Service Every Day!

Apr 18, 2008 05:46 PM
Katharine Carey
eXp Realty - Bellingham, WA

Nice post,..:) and I look forward to other writings you bring forth to mentor us by.

 

Apr 18, 2008 05:53 PM
Kim Carpenter
Coldwell Banker - Alton, NH
Lake Winnipesaukee REALTOR -Lake Winnipesaukee Real Estate, NH
Trust me I know the feeling, it is a long haul....I am also hoping that someday it will be worth it, and I agree with you, the encouragment and the success stories keeps me going!!
Apr 18, 2008 10:38 PM
Diane Bell, Hilton Head Real Estate, Bluffton
Charter 1 Real Estate, Hilton Head, Bluffton, SC - Hilton Head Island, SC

KJ,

I enjoyed your post and especially your insight.  HOpe to see more from you here.

Apr 19, 2008 12:07 AM
Gary Woltal
Keller Williams Realty - Flower Mound, TX
Assoc. Broker Realtor SFR Dallas Ft. Worth
Kj, I appreciated your reflection on yourself and you truly show the passion for the business. Hang in there and with a smile and your winning customer service, you will get where you want to go.
Apr 19, 2008 03:13 AM
Vickie McCartney
Maverick Realty - Owensboro, KY
Broker, Real Estate Agent Owensboro KY
KJ- you are righ on the money.  Excellent service with a smile.  Plus you have to LOVE what you are doing.
Apr 19, 2008 03:20 AM
Christy Powers
Keller Williams Coastal Area Partners - Pooler, GA
Pooler, Savannah Real Estate Agent
It can be tough. But hey, who ever said anything in life was supposed to be easy. Besides, a challenge is always good!
Apr 19, 2008 11:48 AM
Anonymous
Anonymous

KJ,

Keep your head up and keep working away diligently.  It will come, even in this market.  Good customer service pays off and you will get referrals.  Call if you need any encouragement!!!

Apr 19, 2008 01:13 PM
#17
Tammy Stone
Prudential Preferred Realtors - Grand Rapids, MI
"Eco-Green" Agent in West Michigan

KJ,

I guess I wasn't logged in before.  The post before this one is from me.  Again, feel free to contact me at any time.  P.S. I used to live in Washington and still miss it.

Apr 19, 2008 01:17 PM
Greg Steffens
Mountain Country Realty - Lake Arrowhead, CA

What a great, easy-to-read and fun post.  A writer's sould you have indeed!  Can't wait for more....

Apr 19, 2008 05:31 PM
Cindy Glatkowski
ResortQuest Outer Banks - Corolla, NC
Rental Manager, ResortQuest Outer Banks
I can tell from your writing that you have a good time working with people, and thats what it takes!  Congradulations on your first year.
Apr 20, 2008 07:46 AM