What a great question that was asked on Active Rain 
earlier by Karen Fiddler. She wanted to know what agents want in a perfect brokerage. Wow...if you have not read the responses...you should...or rather...your Broker should! Somewhere Over the Rainbow is the perfect Brokerage...or maybe you are there already!! You can see Karen's blog here: http://activerain.com/questions/show/36377/if-you-were-to-design-the-perfect-brokerage-situation-what-would-you-like-in-a-broker-
I am not sure I would be a great Broker and am a 1 man band but I have been thinking about expanding. So Karens question blog is of great importance to me. Here is my response verbatim:
"Karen...If I can be of any help from my past experiences it would be this:
Be Honest always... Be Ethical always... Be Fair always. Expect agents to be as well.
Have an Open Door Policy where you are accessible...with in reason.
Never give False Hope to someone looking for a change. Yes...they need a change...but you may not fit what they need...make sure they fit your mold.
Have a hiring policy in place where your work ethics, morals, and life goals are what the agent is striving to emulate. Share that with anyone thinking about coming on board before they interview.
Don't beat around the bush...if you have an agent who is struggling...find out what they are doing wrong and help them be successful or help them find somewhere where they can be or do not bring them on board.
Strongly encourage them...no...make them utilize AR and be active and involved. I could have saved 10 years of learning if I could have had access to AR or something as good back in the 1990's to learn from!
I have no problem with an active Broker...yet I struggle with an unfair Broker. This is a tight rope that is easy to fall off of. If you skim the cream of the leads...you will not keep the good agents and the bad will simply create negative energy.
True...many agents will generate their own leads...but I have yet to see an agent who did not want a great company lead. Many Brokers belong to some Broker/Owner network and the agent never sees those leads and that is frustrating for the agent to be left out.
Are you a psychologist? Be prepared to be in need of one. Are you good at pumping up someone who is down? Or reigning in someone who is going so fast they are out of control? Or able to light a fire under a lazy stump?
Perhaps what I would want to do the most if I was adding agents is this: Find out the top 3 reasons an agent wants to leave their current Broker. If you are not different in those three areas...will this person fit?
Never judge a book by its cover. Don't pass over the perfect agent because of an imperfect past or imperfect look.
If you are going to fly... Fly Like an Eagle...not like a chicken!!"
.............................................................. Perhaps you should go to Karen's blog and join in or do it here!!
Until next time...
Comments(6)