Changing The Way YOU Do Business

By
Real Estate Agent with Las Cruces Homes and Land

This month, I'm on a mission to get you to change the way you do business. Why?

Beverly Carter
Sidney Cranston

and so many many more.

 

It's REALTOR Safety Month and I'm going to be posting A LOT about this during September. I'm on a mission. 

Our safety needs to be a 24/7/365 thing, not just a month out of the year. It needs to be top of the mind every single second, not just when another news story hits Facebook. 

The basics are just that: basics. It's common sense that every single one of us should have filed into our brains when we are talking to potential clients.

 

 

Basic #1: LET'S SIT DOWN AND CHAT
I was reading a post today from an agent in Atlanta where she got a call from someone who said that he had $300,000 and wanted to go see two houses. He didn't want to meet her at the office or any other place. She said no. Good girl.

You see it all over when it comes to these discussions - meet somewhere public if you can't meet at your office.  Sam DeBord created a new program called "Meet Me Here First" - an open door program where any agent can meet at any office that isn't their own brokerage. I love it. 

My stance with any sign call or internet lead call I get is this: If you don't want to take the time to meet me at my office or elsewhere, then I'm sorry but I can't be of any assistance to you. Yes, I will walk away. 


Basic #2: ARE YOU PRE-QUALIFIED??
With TRID, a pre-qualification letter from a lender is going to be required once it is in full effect. I've always required one. Having that letter gives you another step in verifying who this person really is. It shows me that this person is semi-serious about buying. A quick chat with the lender who issued it is, of course, in order.

Basic #3: ID PLEASE
If I want to test drive a car, or check out a book at the library or look at a rental, I have to show my ID. Why aren't we asking for it before we show homes? Ridiculous. There's a new app out there called Verify Photo ID. I signed up for the beta and like what I see. 

How it works: You send a link to the program to your potential client. They send, via the link, the front and back of their ID. The program then runs a check on that ID. Take a look at their YouTube channel for more details.


So - the basics: Let's meet in public, bring your pre-qual and your ID.  It's pretty simple and full of common sense as far as I'm concerned.

Comments (4)

Gary Coles (International Referrals)
Venture Realty International - Las Vegas, NV
Latin America Real Estate

Great post on a very, very important subject.  I once took a client to an apartment complex so that they could rent until they found a great home.  The first thing the leasing agent did was make a copy of the id  -- even before showing the model next door.  If they can take safety seriously, then we can too.

Sep 01, 2015 09:45 AM
Emmary Simpson
Las Cruces Homes and Land - Las Cruces, NM
Serving Las Cruces, NM

Crazy, isn't it, Gary, that we don't ask for ID!

Sep 01, 2015 09:54 AM
Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

I absolutely INSIST that my agents meet people at the office first.  When I hire a man I always get some pushback.  then they think about it and appreciate my concern.  we also all have iPhones and particiate in FindFriends. They temorary turn it on for me to see where they are while showing properties.  I get a list of what their anticipated schedule is before they head out.  

And I've also had law enforcement come and talk to and train all my agents in self defense.  I likely go overboard, but better safe than sorry.

Sep 01, 2015 11:33 AM
Dan Hopper
Dan Hopper - Gold Way RE - Westminster, CO
Denver Broker / Author / Advocate/Short Sale

Ah.. thanks Emmary for the link to that site.  Over 20 yrs now, we have been preaching to ALL brokers, especially the females but all need this practice, to always ask the potential ad call or sign call to come into your office and meet face to face.  First off, if a potential customer / client will not, then that is a very good indication, they will NOT do anything requested of you through-out the process.  Hang up.... next!!

Sep 02, 2015 09:39 AM

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