Having a team of dedicated individuals who are motivated and focused on the goal can streamline your business and provide the best quality and service for the client. You always hear about the bad more than the good so I decided to share what makes my team successful!
1. Communication. This is the number one reason why teams fail. When communication fails the blame game begins and before you know you've lost sight of your objectives. With smartphones in our hands most hours of the day there isn't a good reason why you can't call, text, email in a timely manner. If you communicate regularly and address issues in a timely manner your team will succeed!
2. Solution Based Mentality. Focusing on problems and passing the buck makes the process harder than it needs to be. Instill the mindset of becoming solution based in your thought processes and you'll reduce time in the process and achieve the desired outcome sooner. If your team is solutions based you will have less turbulence with your clients.
3. Accountability. Were all in this boat together. Holding each other accountable is key to ensuring everyone stays on track through the process. Accountability isn't about blaming someone or putting someone down. Its about addressing the problem that occurred and figuring out how to prevent it in the future. Were all human and make mistakes.
