If you're not a people person .... forget it. Staging in Burlington

By
Home Stager with Janice Ankrett Home Staging

If there's one thing being a Burlington Stager has taught me in the past ten years, it's that you have to be a 'people person' to do this job. Yes, you need a sense of design and knowledge of the principles of staging but if you can't relate to people you will have a hard time succeeding. 

There are all types of clients:

  1. 'Doers' as I call them. This type of client needs to try out your suggestions on the spot. It helps them relate to the process. They need it even if this means a longer appointment. 
  2. Families with young children need to adapt your suggestions to their life with children. This means I may have to come up with more than one solution to an issue. 
  3. Separating/divorcing clients can require a lot of tact. I've been a referee (not my favorite) but mostly a listener for this type of client. Quite often it affects the budget so I have to be very imaginative for them.
  4. Clients from other cultures or religions. I've learned a lot and managed to adapt my recommendations to their beliefs.
  5. Clients mourning the loss of a family member. This requires tact while helping them separate from a home full of memories. 
  6. 'I don't need you' clients. In this case, they may have used a designer when they decorated their home or they are an interior designer or they just think it's nonsense. I have to explain the differences between staging and designing. It also helps to have them make a change while you are there so that they can see the difference. 
  7. The 'apprehensive client. This is most of my clients when I first arrive. They worry that their home and lifestyle are about to be judged. That is why I try to reassure all my clients that I see everyone at the same stage .... controlled panic .... so that they will relax and be able to take in my suggestions. 

The people I meet are what keeps this job interesting. 

I may work on the same model of home many times but the clients all use it differently. Their personalities and lifestyles are all different and keep me thinking. 

If you love people, you will love this job.

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Retired Home Stager

 

 

 

 

 

 

 

 

 

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Ambassador
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Anna Banana Kruchten CRS CRB, Phoenix Broker
HomeSmart Real Estate BR030809000 - Phoenix, AZ
602-380-4886

Janice it totally is a people business!  So many personalities and situations to work through with families. Enjoy working with people certainly helps!

Sep 04, 2015 03:14 AM #1
Rainmaker
570,924
David Gibson CNE, 719-304-4684 ~ Colorado Springs Relocation
Colorado Real Estate Advisers LLC - Colorado Springs, CO
Relocation, Luxury & Lifestyle residential

Janice,

 

It is easy to tell you have been in the business for quite some time. You are right that the people skills come first and the functional skills need to follow what the clients need and will allow.

Sep 04, 2015 03:22 AM #2
Rainmaker
684,850
Janice Ankrett
Janice Ankrett Home Staging - Burlington, ON
Staging Professional

Yes it does Anna Banana Kruchten ! It keeps things interesting.

Sep 04, 2015 03:30 AM #3
Rainmaker
684,850
Janice Ankrett
Janice Ankrett Home Staging - Burlington, ON
Staging Professional

I always tell my clients the consult is a give and take process David Gibson .

Sep 04, 2015 03:31 AM #4
Rainmaker
2,197,689
Sharon Tara
Sharon Tara Transformations - Portsmouth, NH
New Hampshire Home Stager

Absolutely!  Every home and the family living in it come with different issues and require understanding and compassion!

Sep 15, 2015 01:14 AM #5
Rainmaker
684,850
Janice Ankrett
Janice Ankrett Home Staging - Burlington, ON
Staging Professional

Yes they do Sharon Tara . We have to be conscious of the fact that we are in the client's 'home'. 

Sep 15, 2015 01:40 AM #6
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