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You Are the Best in the Neighborhood...

By
Real Estate Agent with Long and Foster Real Estate VA License # 0225089470

You Are the Best in the Neighborhood...

Life is filled with interesting occurrences.  I read Elizabeth Weintraub Sacramento Real Estate Agent, Top 1% of Lyon Agents blog every day and hear her tell stories of how her success as a top Sacramento real estate agent makes her phone ring, only to find out that someone wants her advice, but is going to hire another agent.  They want to hear from the best in the area, but feel obligated to use a friend, relative or neighbor who happens to also have a license.  

Real estate agents are all different and specialize in different types of sales and/or geographical areas.  To think that we all know the same things about how to market a home, or price one, is ridiculous.  But deep down in the souls of the buyers that have contacted agents like Elizabeth and asked for her professional advice, only to use someone else, well...they know there is a difference you could drive a Want the best Braemar agent?  Call Chris Ann Cleland.  No One Knows Braemar Better!  703-402-0037truck through in what the agent they are hiring knows, and what Elizabeth knows.   That's why they want her advice.   And these stories have always made me shake my head.

Today, it happened to me.  Not once, but TWICE.  The first wasn't so bad.  In fact, it was flattering.  A neighbor stopped by my open house.  Her home is about to come on the market with another local agent, who I think is great.  In fact, her agent and I are friends.  So when she invited me to her Braemar home to give my opinion on price, I was flattered.  She couldn't hire both of us, but she still respects my opinion.  It was delivered in a very respectful fashion.  She also knew, that it was likely I could end up with a buyer for her home since I also specialize in the neighborhood.  Will I go to her home for a sneak peek?  You bet.

The other, while still flattering, left me shaking my head.  It was another neighbor in my farm area of Braemar.  Apparently, my slogan of No One Knows Braemar Better, works. This particular neighbor and I go way back...like...he gave me my first paying job as a kid.  My first ever job was babysitting his son.  So when he asked me to come to his house and tell me what he thought and how to list it, "Because you are the best," of course of I was flattered.  He had mentioned he purchased his next home with his poker buddy, also an agent.  The impression I was left with was that he wanted me to list his home.

Turns out, the poker buddy already has the listing secured, but this long time acquaintance and
neighbor, who knew my neighborhood sales record, wanted my take on pricing and condition, and any marketing ideas.  "I want what you got the guy down the street that sold a few months ago.  You did a fantastic job.  He sold for way more than he should have."   

Well, the trouble with that is, unlike the first person who complemented my services today in a similar fashion and hired a different neighborhood agent, this guy is hiring someone who will list anything, anywhere just because he has to be eyeball to eyeball with the guy over a poker table every once in a while.  And yet, he wants Chris Ann Cleland Braemar results.  I feel for the guy, I really do.  He's not going to get Chris Ann Cleland Braemar results.  But he will serve the obligation his conscience feels he must to his poker buddy.  And in the end, if losing $20,000 in the sales price is worth assuaging that guilt, then so be it. 

Comments(17)

Endre Barath, Jr.
Berkshire Hathaway HomeServices California Properties - Beverly Hills, CA
Realtor - Los Angeles Home Sales 310.486.1002

Chris Ann the longer we are in this business the more often these occurrences happen... being a Land Expert in the greater Los Angeles area I could have written a handful of post similar to yours....needless to say I do not focus on those... I focus on the ones that appreciate and use my services....needless to say I would not average around 14-16 listings a month if I was not appreciated by sellers....Endre

Sep 06, 2015 10:09 AM
Chris Ann Cleland
Long and Foster Real Estate - Gainesville, VA
Associate Broker, Bristow, VA

Endre Barath, Jr. -- That's a lot of business.  Glad you still find time to play with us in the Rain.

Sep 06, 2015 10:14 AM
David Gibson CNE, 719-304-4684 ~ Colorado Springs Relocation
Colorado Real Estate Advisers LLC - Colorado Springs, CO
Relocation, Luxury & Lifestyle residential

Chris Ann,

Drives my wife crazy when people come to me to solve their problems because they have used “their buddy” and their deal is all messed up.

Sep 06, 2015 10:16 AM
Endre Barath, Jr.
Berkshire Hathaway HomeServices California Properties - Beverly Hills, CA
Realtor - Los Angeles Home Sales 310.486.1002

Chris Ann you are too kind, I am a big time block fan and like to make time for everything....Endre

Sep 06, 2015 10:17 AM
Chris Ann Cleland
Long and Foster Real Estate - Gainesville, VA
Associate Broker, Bristow, VA

David Gibson -- I remember getting a sobbing gal on the phone who was going to be homeless because her purchase had fallen through and the sale of her home was slotted to happen in five days.  Meanwhile, she had fired me because she didn't like what I was saying about what she could afford.  

Endre Barath, Jr. -- Same here.  I feel guilty when I have weeks like this one that take me out of the Rain for practically the entire week.

Sep 06, 2015 10:27 AM
Mike Rock
Complete Design - Granite Bay, CA
Granite Bay Luxury New Construction...For Less

i am left scratching my head a bit, i got mad at those people i dont even know. :)  then i said what could you have done different, and i said ..nothing! i kinda get the second one (but i dont) and i kind of get the first one also (but i dont) . i did think of one thing...perhaps , perhaps, 1/2 is better than nothing? co listing agreement? it was likely too late for either....but perhaps if either falters you cud/wud come in to save the day

Sep 06, 2015 10:50 AM
Chris Ann Cleland
Long and Foster Real Estate - Gainesville, VA
Associate Broker, Bristow, VA

MIKE ROCK -- There's nothing I could have done differently and my business is going to thrive no matter what people like this do.  More of an illustration for those that might be caught in a guilty trap and about to make the same mistake of putting their guilt ahead of their financial best interests.

Sep 06, 2015 11:02 AM
Margaret Woda
Long & Foster Real Estate, Inc. - Crofton, MD
Maryland Real Estate & Military Relocation

I used to take this situations way too personally, Chris Ann, but now I just don't care... My time is valuable to me and my family, and I'm just not going to waste it thinking about people who don't want my help.

Sep 06, 2015 11:44 AM
Chris Ann Cleland

I wouldn't say I'm taking this personally, but find the dynamic in the mind of the second buyer very interesting.


 

Sep 08, 2015 03:12 AM
Ted Glover
Alderman Classic Realty, LLC - Moultrie, GA
ABR in Moultrie, Georgia 229-854-5422

Hi Chris Ann Cleland sometimes the good ole boy system just don't work. Have a great day.

Sep 06, 2015 12:36 PM
Chris Ann Cleland

Sounds like the good ole boy system is working great for the poker buddy.  He's the good ole boy.

Sep 08, 2015 03:12 AM
Margaret Rome Baltimore 410-530-2400
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

You just might end up being the second agent. Wonder if you would still take these sellers on.

Sep 06, 2015 12:37 PM
Chris Ann Cleland

The first person mentioned here has a great agent who will get the job done.  It was nice to hear she also valued me in the industry and thought of me as "influential" in the neighborhood.


The second guy, well, if he didn't have the backbone to stand up to say, "No, I'm going to hire someone else to list my home," to his poker buddy, there is no shred of hope that he will have the guts to fire him.

Sep 08, 2015 03:14 AM
Peggy James
SAMSON PROPERTIES - Woodbridge, VA
Woodbridge Virginia Area Real Estate Specialist

It happened to me the other day. While hosting an Open House in my farm area, another local seller came in and said I really wish I hired you. I don't know what I was thinking. As you probably know, I listed with another agent. However  I can see already you do so much more for sellers. What was I thinking? Sometimes they do not like the advice we  offer. Like you Chris, we just move on and help those who need and respect our knowledge and marketing abiltiy to get their home sold fast.

Sep 06, 2015 10:35 PM
Chris Ann Cleland

Yep.  But it does go to show that our farm marketing works, even if we aren't chosen.  We make an impression.

Sep 08, 2015 03:14 AM
Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate Services

Chris Ann, I feel you are speaking on behalf of all of "us" who have been there.  You nailed it with ... "And in the end, if losing $20,000 in the sales price is worth assuaging that guilt, then so be it." 

Sep 07, 2015 05:42 AM
Chris Ann Cleland

Yep.  Not wallowing in it, but find it interesting.  My weekend was filled with lots of activity and I've no reason in the world to be bitter.  My marketing is making the right impression, even if I am not chosen.

Sep 08, 2015 03:15 AM
Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate Services

FEATURED IN CRAP-TACULAR

 

Results we get when we hire a friend might be crappy ... better off hiring a local area professional.

Sep 07, 2015 05:43 AM
Chris Ann Cleland

Thanks for the feature!

Sep 08, 2015 03:19 AM
Elizabeth Weintraub Sacramento Broker
Elizabeth Anne Weintraub, Broker - Sacramento, CA
Put 40 years of experience to work for you

Oh, I know how you feel, Chris Ann. It's like a violation. In my experience, they often outright lie to you, say they want you to list the home, lure you over, pick your brain and then hire a discount agent. They don't realize 1/3 of your fee is the consultation, another 1/3 is the negotiations for offers and contingencies, and the last 1/3 is spent closing according to schedule.

You can't always prevent it from happening. The last time it happened to me, the seller said, so, I'm hiring somebody cheaper for the rental and implementing all of your ideas, oh, but I will hire you when I sell my OWN home. I can't wait for her to ask me so I can tell her no, why would I, because I don't do business with liars, cheats and thiefs.

Sep 07, 2015 09:38 AM
Chris Ann Cleland

The second one really didn't make it clear that he had already hired an agent and just wanted my opinion.  It was a waste of my time on a gorgeous holiday weekend.   Didn't make me happy.

Sep 08, 2015 03:40 AM
Noah Seidenberg
Coldwell Banker - Evanston, IL
Chicagoland and Suburbs (800) 858-7917

Chris Ann, you are a true professional. Excellent story.

Sep 08, 2015 01:22 PM
Chris Ann Cleland

Thanks.

Sep 10, 2015 10:49 AM
Susan Haughton
Long and Foster REALTORS (703) 470-4545 - Alexandria, VA
Susan & Mindy Team...Honesty. Integrity. Results.

Frankly, since the second guy was not upfront with you, he's not a client you would want or need, anyway. Too smarmy. 

Sep 09, 2015 11:53 PM
Chris Ann Cleland

I don't need either of them.  Honestly, they both need me far more than I need them, especially the second guy.  Their own choices will determine their home sale results.

Sep 10, 2015 10:50 AM
Tammie White, Broker
Franklin Homes Realty LLC - Franklin, TN
Franklin TN Homes for Sale

That seller will be sorry he didn't hire Chris Ann Cleland when he's cashing his check at the bank.

Sep 12, 2015 02:04 PM
Chris Ann Cleland

Those are my thoughts.  

Sep 13, 2015 03:54 AM