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Increasing Your Business Opportunities

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Education & Training with Ludwig & Associates

Increasing Your Business Opportunities

“If you don’t wow them . . . . it’s likely that you won’t do

business with them.”

Lou Ludwig, Sales and Management Consultant, Success

Coach, Speaker, Trainer and Author

 

As I see it. . . . . . . .

 

Increasing your business opportunities

 

You increase your business opportunities when you set a high standard for your business . . . . . and for the level your customer service that you consistently deliver. Your customer service . . . . will be measured by your ability not only by meeting your customers expectation . . . . but in exceeding them.

 

Meeting your customers expectation will keep you in business . . . . . exceeding your customer’s expectations . . .  . creates business opportunities.

 

Providing a WOW customer experience is not a casual occurrence. It’s a planned and consistent activity . . . .  that increasing your business opportunities.

 

Deliver a WOW customer experience . . . . and your customers will become raving fans of your business. Your customers will return to you increasing your business opportunities . . . . and bring their friends and family with them.

 

©2015 Lou Ludwig Success Tips, Sales and Management Consultant, Success Coach, Speaker, Trainer and Author

 

Comments (17)
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Mike Rock
Complete Design - Granite Bay, CA
Granite Bay Luxury New Construction...For Less

good post. and one bad story outweighs 3 good ones. try for 4 good ones

Sep 14, 2015 01:49 PM
Rebecca Gaujot, Realtor®
Lewisburg, WV
Lewisburg WV, the go to agent for all real estate

Lou, we should always set high standards for our business...great points here!

Sep 14, 2015 02:10 PM
Sam Shueh
(408) 425-1601 - San Jose, CA
mba, cdpe, reopro, pe

Great posting. Customer service is what we provide.

Sam Shueh

Sep 14, 2015 02:17 PM
TeamCHI - Complete Home Inspections, Inc.
Complete Home Inspections, Inc. - Brentwood, TN
Home Inspectons - Nashville, TN area - 615.661.029

Good Tuesday morning Lou. Great quote! I do like this one as it is so true. We do need to leave folks with that wow factor.

Sep 14, 2015 06:48 PM
Joe Petrowsky
Mortgage Consultant, Right Trac Financial Group, Inc. NMLS # 2709 - Manchester, CT
Your Mortgage Consultant for Life

Good morning Lou. Is it that you won't do business with them or they won't do business with you?

Sep 14, 2015 07:24 PM
Roy Kelley
Retired - Gaithersburg, MD

This is certainly good advice for real estate professionals. 

Have a most productive week!

Sep 14, 2015 08:26 PM
James Dray
Fathom Realty - Bentonville, AR

Good morning Lou.  Not a wow person here.  I tell them like it is.  I lost a listing because another agent listed their home higher than the market allowed.  They finally sold their home and it sold for about what I suggested it would.  Now they know 

Sep 14, 2015 08:28 PM
Lawrence "Larry" & Sheila Agranoff. Cell: 631-805-4400
The Top Team @ Charles Rutenberg Realty 255 Executive Dr, Plainview NY 11803 - Plainview, NY
Long Island Condo and Home Specialists

Lou, If your brand  stands for what all businesses stand for, then you can't wow others from your competition... 

Sep 14, 2015 08:33 PM
Wayne Zuhl
Remax First Realty II - Cranford, NJ
The Last Name You'll Ever Need in Real Estate

Good morning Lou - it's not enough to do your job. You have to do it in such a way that others notice that you're doing it well. Good post.

Sep 14, 2015 08:45 PM
Dama Scott
One World Realty, Inc. - Palm Beach Gardens, FL
Evergrene Resident Specialist

Nice reminder for us!  Gotta keep it in mind always.  Thanks Lou.

Sep 14, 2015 08:49 PM
Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

Lou, it is so true that these days you must "wow" the customer or someone else will. Enjoy your day!

Sep 14, 2015 09:02 PM
Maria Gilda Racelis
Home Buyers Realty, LLC-Manchester, Bolton. Vernon,Ellington - Manchester, CT
Home Ownership is w/in Reach. We Make it Happen!

Good Morning Lou: I am glad I stopped by today. Your words will be my mantra today... and tomorrow.

Sep 14, 2015 09:03 PM
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Lou, great reminder to provide the customer service clients are expecting, and you shall receive referrals down the road! 

Sep 14, 2015 09:47 PM
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

Hi Lou.  This is a true challenge.  It's not easy to wow people these days.

Sep 14, 2015 10:23 PM
Will Hamm
Hamm Homes - Aurora, CO
"Where There's a Will, There's a Way!"

Hello Lou,  I always tell people, it is my job to WOW them, I am upfront with them, I ask them at the end of the transaction if I did that that.

Sep 15, 2015 12:36 AM
Kristin Johnston - REALTOR®
RE/MAX Platinum - Waukesha, WI
Giving Back With Each Home Sold!

Another great selection Lou...you always know just the right pick!

Sep 15, 2015 12:36 AM
Silvia Dukes PA, Broker Associate, CRS, CIPS, SRES
Tropic Shores Realty - Ich spreche Deutsch! - Spring Hill, FL
Florida Waterfront and Country Club Living

Our standards should always be of the highest so we can live up to them! 

Sep 15, 2015 07:38 AM
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