How often should my Realtor® contact me once they've listed my home?

By
Real Estate Broker/Owner with Christiansen Group Realty (260)704-0843

One complaint we often hear from folks we work with is that their previous Realtor® didn't communicate well with them.  

 

"They stuck the sign in the yard, took some pictures, and we didn't hear from them for months."

 

Hearing this enough times early in our careers actually helped us to become better listing agents.  

 

We have a lot to offer our sellers in the Fort Wayne area, including our market knowledge, professional photography, drone video where needed, a 30-60-90 day plan to sell their home, and many other things.  

 

The most powerful thing that we offer on top of everything else is communication.  

 

This year most of what we have listed has gone in the first week or so, so a long term plan didn't come into play with all of those.  

 

There have been a few listings that were tougher sells, and (full disclosure here) there are a few homes that we couldn't sell in the alloted time.  

 

Even with those that we didn't sell, those sellers received great communication from us.  We reached out to them on a weekly basis with a phone call and an email.  

 

There were many times that we had nothing new to report, but we always want our sellers to know that we're here for them, and we're doing our best to get their home sold. 

 

Communication is key in this business.  

 

Wouldn't you agree?

 

 

Posted by

 

 

   

Fort Wayne Realtors Jared and Amanda Christiansen with Century 21 Bradley

Amanda Christiansen is an award winning Realtor with Christiansen Group Realty.

 

Jared Christiansen is a business partner and in charge of marketing and taking care of things behind the scene.

 

Enough about us...

 

Tell us what you want your real estate experience to be, and we will do it YOUR way.

 

Buying a home in Fort Wayne? Tell us your wants and needs. Let us know how you envision your family living.  Tell us what's important to YOU, and we'll find the community and home that fits.  

 

Selling your home in Fort Wayne?  Our job is to make you the most money possible in the shortest amount of time. We offer our sellers professional staging, professional photography, and more internet marketing than most. 

 

We are committed to giving you everything we have to offer.  We are both full time agents and will work around your schedule.  Do nights and weekends work better for you?  NO PROBLEM. We are here to help YOU at YOUR convenience.

 

Amanda can be reached at 260-704-0843, and Jared can be reached at 260-704-0842, or you can email us at JaredChristiansen@gmail.com, or Amanda427@gmail.com.

 

 

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Rainmaker
2,762,486
Kathleen Daniels
KD Realty - 408.972.1822 - San Jose, CA
San Jose Homes for Sale-Probate & Trust Specialist

Absolutely, I agree. Communication is essential. Clients have a need to know and a right to know. It is our duty to keep them informed.

Oct 05, 2015 12:54 AM #1
Ambassador
3,770,898
Kathy Streib
Room Service Home Staging - Delray Beach, FL
Home Stager - Palm Beach County,FL -561-914-6224

I totally agree! Even if there is nothing new to report, don't make your sellers wonder what's going on.

Oct 05, 2015 01:18 AM #2
Ambassador
1,206,709
Amanda Christiansen
Christiansen Group Realty (260)704-0843 - Fort Wayne, IN
Christiansen Group Realty

Amen and amen!  Even if there is NOTHING new to report, report weekly.  Check in.  Let them know you care and what you're doing to market their home.  

Oct 05, 2015 03:55 AM #3
Rainmaker
1,558,040
Carla Muss-Jacobs, RETIRED
RETIRED / State License is Inactive - Portland, OR

Selling in a week, or so, doesn't mean escrow will take any less.  So communicating during the escrow period is so very important too!  No news is good news, but our clients don't get that!  

Oct 05, 2015 07:10 AM #4
Rainmaker
2,430,213
Captain Wayne - Rowlett Real Estate School
REcampus Fully Accredited Florida ONLINE & Classroom Training in Destin, Pensacola Florida - Panama City Beach, FL
Rowlett Real Estate School / Owner and Instructor

Communications is everything in this business. If you cannot talk over points and get your ideas across, you've already lost.

Oct 05, 2015 08:02 AM #5
Ambassador
1,962,628
Silvia Dukes PA, Broker Associate, CRS, CIPS, SRES
Tropic Shores Realty - Ich spreche Deutsch! - Spring Hill, FL
Florida Waterfront and Country Club Living

Amanda and Jared, that is absolutely true.  People do appreciate being kept informed even if there is nothing to report.

Oct 05, 2015 10:56 AM #6
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2,848,810
Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

I tend to do much better with clients who want emails.  I'm great with email updates.  Calling... there is room to improve.

Oct 05, 2015 12:59 PM #7
Ambassador
3,673,422
Patricia Kennedy
RLAH Real Estate - Washington, DC
Home in the Capital

Hey, Amanda and Jared!

I included this post in today's "Last Week's Favorites".  Enjoy the rest of your weekend.

Oct 10, 2015 11:58 PM #8
Rainmaker
3,050,942
Kristin Johnston - REALTOR®
RE/MAX Realty Center - Waukesha, WI
Giving Back With Each Home Sold!

Great post!  Glad I didnt miss it thanks to Pat's weekly high lights!

Oct 11, 2015 12:24 AM #9
Rainmaker
2,394,705
Evelyn Johnston
Friends & Neighbors Real Estate - Elkhart, IN
The People You Know, Like and Trust!

Home Owners don't know there is nothing to report unless you call them and tell them that.  Communication is key to any relationship!

Oct 11, 2015 12:49 AM #10
Rainmaker
3,049,771
Tony and Suzanne Marriott, Associate Brokers
BVO Luxury Group @ Keller Williams Arizona Realty - Scottsdale, AZ
Serving Scottsdale, Phoenix and Maricopa County AZ

Amanda and Jared Christiansen Once a week is reasonable, unless something specific comes up - like an offer - or repair negotiations, etc.

Oct 11, 2015 12:58 AM #11
Ambassador
1,549,703
Karen Fiddler, Broker/Owner
Karen Parsons-Fiddler, Broker 949-510-2395 - Mission Viejo, CA
Orange County & Lake Arrowhead, CA (949)510-2395

Never too much. I do vary my communications, though. Not too many emails or voicemails or texts...vary them throughout the week if they are just updates. 

Oct 11, 2015 01:22 AM #12
Rainmaker
573,642
Pat Starnes-Front Gate Realty
Front Gate Real Estate - Brandon, MS
601-991-2900 Office; 601-278-4513 Cell

Communication goes a long way in maintaining good relationships between Realtors and clients; it's essential in ALL relationships!

Oct 11, 2015 01:58 AM #13
Rainmaker
1,508,233
Marte Cliff
Marte Cliff Copywriting - Priest River, ID
Your real estate writer

No one likes to be ignored, but the only person I've known who came right out and said so to the person doing the ignoring was my Grandmother. The rest just put up with it, grumble to friends, and form a low opinion of the person who is ignoring them. 

Oct 11, 2015 03:28 AM #14
Rainmaker
1,059,800
Margaret Goss
Baird & Warner Real Estate - Winnetka, IL
Chicago's North Shore & Winnetka Real Estate

Yes, I've had unhappy sellers tell me that their previous agent did a great job at the listing presentation, but didn't live up when it came to actually handling the listing . . . which includes regular communication!

Oct 11, 2015 04:49 AM #15
Rainmaker
1,401,304
Kat Palmiotti
Grand Lux Realty, Monroe NY, 914-419-0270, kat@thehousekat.com - Monroe, NY
The House Kat

Yes, communication should be frequent and clear - with all clients!

Oct 11, 2015 10:17 PM #16
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Amanda Christiansen
Christiansen Group Realty (260)704-0843 - Fort Wayne, IN
Christiansen Group Realty

Thanks, everybody!  Communication definitely is key in this business whether we're working with sellers or buyers.  Thanks for stopping by.  

Oct 12, 2015 12:28 AM #17
Rainmaker
722,050
Wayne Johnson
Coldwell Banker D'Ann Harper REALTORS® - San Antonio, TX
San Antonio REALTOR, San Antonio Homes For Sale

The regular contact gives an opportunity to reinforce ideas about what. It takes to get a sale in case the Seller has not followed the agent's recommendation too.

Oct 12, 2015 11:25 AM #18
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Christiansen Group Realty
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