Going The Extra Mile

By
Mortgage and Lending with Diamond Residential Mortgage Corporation 031.0016549 NMLS#219299

 

Going the Extra Mile

When walking a customer through the loan process, do you consider it working on a file, or building a relationship? 

That's the difference between transactional business and creating a customer for life. When you go the extra mile and take the time to develop a special connection, you stop "handling their loan" and start truly making a difference in their life.  

The REAL American Dream

Financial expert Dave Ramsey teaches debt-free living in seven steps. His principles are a large part of our culture, and a big reason that we're blessed with repeat business and referrals. Instead of getting someone money to buy a house, we focus on helping people create and maintain happy homes. As we get to know our customers, we ask which of Dave's "Seven Baby Steps" they're on and work with them to reach the next one, with the ultimate goal being owning their home debt-free.  

"Churchill is the only mortgage company I've ever endorsed because they're the only one I'm aware of that applies what I teach to your unique situation." - Dave Ramsey

Parting Perkspective

The customer you're currently working with will probably refinance the home they're buying now, or purchase a new one. If you show them that you care about them and put their needs above all else, the chance that they remember you next time will increase dramatically, and you just might end up with a customer for life. 

 

Make it a productive day!

 

Posted by

 

 

"Wealth is what you accumulate, not what you spend." 

 
With Respect; 

William Piotrowski

Mortgage Originator  
Originator License # 031.0016549
N.M.L.S #219299 

 

582 Oakwood Ave

Lake Forest IL 60045

 

Cell.(630).881.8655

E.fax (888).845.2691

 

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Topic:
ActiveRain Community
Location:
Illinois Du Page County Naperville Carrolwood
Groups:
Active Rain Newbies
Realtors®
Chicagoland and Northern Illinois Real Estate
Illinois Real Estate
Tags:
seller
buyer
purchase
customers
homeowner
refinance
extramile

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Rainmaker
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Pat Champion
Coldwell Banker Camelot Realty - Mount Dora, FL
Call the "CHAMPION" for all your real estate needs

Great post and information I always try to build a relationship with my customer's I want to be their Realtor for life and be there for them before, during, and after the transaction. Thanks for sharing I hope you have a great afternoon.

Oct 06, 2015 02:45 AM #1
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Rainer
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William Piotrowski

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