Wiggle it ... just a little bit

Reblogger Lenn Harley
Real Estate Agent with Lenn Harley, Homefinders.com, MD & VA Homes and Real Estate 303829;0225082372

I have invented a few words when thwarted by a front door with a bad lock.

In fact, one of the best features about previewing is knowing which home you'll get in an which listing to DUMP from the showing list when the front door lock is questionable.

 

The only response to "Wiggle it" is "Fix it!"

 

One thing for sure.  If you can't get in with the buyer, you'll be blamed.

Fair?  Of course not but you're the only agent in the buyer's sights.

 

Original content by Shane Lott

Wiggle it ... just a little bit

Allow me to take a little break from my traditional real estate blog. Rest assured, it's about real estate but with a bit of a twist.  My mother always said, "If you don't have anything nice to say, don't say anything at all!" Well, too bad mom. I can't bite my tongue any longer.

There are so many things that I love about my job. I feel fortunate to have had some pretty amazing 
clients over the years. Many of those clients have become life-long friends. And there's nothing more rewarding than helping a first time home buyer.  So yeah, I love real estate all around.

But then .....

Of course, real estate does have some challenges. Many challenges! But today, it's the little things that have gotten under my skin.  Today I'll share my immense hatred for 

 

LOCKS and KEYS

Really Shane ?  Locks and Keys?  Is that your biggest complaint?

Depending on the day, I can open between 5 and 10 locked doors on homes. Sounds pretty simple, right? Wrong! It's never as simple as insert key, turn key and open door. There's always a twist, wiggle, jiggle or is it a shimmy ? Sometimes you have to pull up some ... but then there are times it requires a big shove.  Seems like they never want to work for me.  What's a REALTOR® to do?  There have been times when I've just given up and asked my clients to try to open the door themselves.  You know, it's practice for when you open the door to your new home.  Not the best first impression of a home.

So we are finally we are in the home and have completed our tour.  Now the battle starts over when it's time to lock up. 

 

A few of my pet peeves, when it comes to LOCKS and KEYS:

♦ You open the lock box and there's 5 keys and none of them are labeled. Sure, I'd love to fight with all these keys, as my client is looking over my shoulder waiting to get in the home.  We've got nothing else to do.

♦ Complicated instructions on how to use the lock. Yes, I love instructions. But if you need 3 paragraphs to explain it, maybe it's time for new locks?

♦  Locks that are over my head. I'm 5'6'' ... so I'd say that's average height. But I occasionally find locks at the very top of the door. I don't carry a ladder in my car, so I have to hope my client(s) is tall enough.

♦ More than 2 locks on a front door. I'm all about home security, but this is getting ridiculous.

♦ And the absolute worst is when I can't lock back up a home. There was one occasion where the door just wouldn't lock. I tried, my clients tried. We wiggled. We pulled. We jiggled. We tried it all. Thankfully the listing agent was able to meet us at the home quickly to lock it back up. What a waste of everyone's time. Ironically, I drove by that listing a week later and saw the front door  wide open (it was a vacant home).  Guess I wasn't the only one who had the same issue.

 

FULL DISCLOSURE

In full disclosure, I list and sell primarily with older homes in Richmond, Virginia.  I love all the charm and character that typically comes with older homes ... until we get to the locks.  But ironically, I still seem to have the same issues with newer homes too.  Maybe it's just me?

 

WHAT MAKES ME HAPPY

Know what make this REALTOR® really happy .... key pad locks. I don't think they look great, but boy are they easy to lock and unlock. No wiggling, no jiggling and no shoving. And once the home is sold, you can change the locks without a locksmith.

 

So the next time you see me wiggling the key back and forth, please be patient with me. Eventually, we'll get you inside of your dream home!

 

 

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Rainmaker
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Gary L. Waters Broker Associate, Bucci Realty
Bucci Realty, Inc. - Melbourne, FL
Fifteen Years Experience in Brevard County

It is so frustrating when the listing agent and seller know that the lock is a challenge.  Where is the pride and professionalism...oh, and seller motivation?

Oct 23, 2015 12:54 AM #1
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Jon Zolsky, Daytona Beach, FL
Daytona Condo Realty, 386-405-4408 - Daytona Beach, FL
Buy Daytona condos for heavenly good prices

With a lot of foreclosed properties relatively recently, the situations with locks were too many to describe.

The best was when the Listing suggested calling the LA and get the code from them, and they gave me a 4-digit code.

The lock, however, was the one with a 3-letter combination. And we still got in... because it was not even locked

Oct 23, 2015 12:59 AM #2
Rainmaker
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Bill Roberts
Brooks and Dunphy Real Estate - Oceanside, CA
"Baby Boomer" Retirement Planner

Hi Lenn Harley Good choice for a re-blog. I can't imagine trying to sell a house where the door locks don't work easily. Shame, shame.

Bill Roberts

Oct 23, 2015 01:19 AM #3
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Belinda Spillman
Aspen Lane Real Estate Colorful Colorado - Aurora, CO
Colorado Living!

I have been there with the front doors that don't want to open.  Sellers need to simply FIX IT as you said.

Oct 23, 2015 01:41 AM #4
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Karen Fiddler, Broker/Owner
Karen Parsons-Fiddler, Broker 949-510-2395 - Mission Viejo, CA
Orange County & Lake Arrowhead, CA (949)510-2395

Good reblog. Oh heavens how doors and locks annoy me from time to time. 

Oct 23, 2015 05:32 AM #5
Rainmaker
3,983,763
William Feela
WHISPERING PINES REALTY - North Branch, MN
Realtor, Whispering Pines Realty 651-674-5999 No.

The key should go in effortlessly and work the first try.  Otherwise it needs replacing.

Oct 23, 2015 10:35 AM #6
Rainmaker
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Jay Markanich
Jay Markanich Real Estate Inspections, LLC - Bristow, VA
Home Inspector - servicing all Northern Virginia

At an inspection the other day the realtor opened the door and said, "This is the third time I have been here and the door gets harder to open each time.  Put the loose door handle and lock on the inspection report!"

There you go!

Oct 23, 2015 05:11 PM #7
Rainmaker
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Dorie Dillard CRS GRI ABR
Coldwell Banker United Realtors® ~ 512.750.6899 - Austin, TX
Serving Buyers & Sellers in NW Austin Real Estate

Good morning Lenn Harley ,

What a great post to reblog! Nothing is more irritating than trying to open locks that require all kinds of gyrations! I carry in my car trunk a little can that with a few squirts will oil that lock into operating well with most any key that is in the lockbox. I shouldn't have to do this and the time and energy it takes  is always taken away from the showing!

Nov 12, 2015 08:15 PM #8
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Lenn Harley
Lenn Harley, Homefinders.com, MD & VA Homes and Real Estate - Leesburg, VA
Real Estate Broker - Virginia & Maryland

Dorie.  The only explanation I have is that the listing agent doesn't want to co-op.  Otherwise, they'd make sure access was easy and encouraging.

Jay.  The Realtor should be talking to the owner/seller.

William.  Agreed.

Karen.  Indeed.  Especially when access had to come from the listing office.

Belinda.  Sadly, the buyer is going to blame the agent in view, YOU.

Bill.  Shame or purposefull.

Jon.  I believe I've had that same experience.

Gary.  You're assuming the listing agent welcomes co-ops.  Mmmmm.

Nov 13, 2015 12:42 AM #9
Rainmaker
581,003
Pat Starnes-Front Gate Realty
Front Gate Real Estate - Brandon, MS
601-991-2900 Office; 601-278-4513 Cell

I'm glad you shared this post as I'm sure nearly every Realtor knows that some locks and keys you just have to "wiggle it"! And the client thinks it's user error.

Dec 28, 2015 12:45 AM #10
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