Lou, I have to agree, as our clients want excellent customer service, and if they don't get it, they won't call again.

Good morning Lou Ludwig ,

Your quote and assessment is right on! You are measured by the quality of service you provide to your clients. If you provide top notch service then your business will reflect your service!

I know this guy!  Well you know what I mean!    I hope you have a happy halloween too!

So very true my friend, seems that we often strive for things that aren't going to be important in the end.

Very true. People don't just forget about their previous agent. They make a choice on whether to call on them again or hope for someone better.  You better measure up!

Lou, this is a great message. We are indeed measured by our Service. We should also remember to measure ourselves. Does our service measure up?

Have a wonderful weekend.

I agree we wil be remembered for the type of service provided to our customers, Lou. Happy Halloween.

Thoughtful words, Lou...always appreciate  your posts.

That is why we need to always provide the best service and once we have a team, make sure they understand our service standards.

Lou,

 You know what is funny, there are some that after it was done were ok, but after time passed and the heard of others who had built have come back and thanked me for all the help because they now realize what I had done.

I believe the same ideas. Asking yourself how people will remember you when you are gone is great indicator of the direction your life is taking.

you are so spot on. As Maya Angelo said...

“I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.”

It's a privilege to serve and we always do our best to be remembered as providing excellent service.

Lou, Another excellet quote in your post from my favot=rite motivational professional being you. Good post.

Lou- another very motivating post.  Many of us can do our jobs, but it's that service that we provide to our clients, how far beyond we go that will be how we're measured. 

This is an important topic and your advice is on target.

Service beyond expectations will be long remembered.

You will be judged by the deeds you have done or did not do

Thsi is so true Lou, helping others is the way everyone should go. If we all did this we would have a better world.

Lou, that is definitely true.  People may not always know right away when they get excellent service but they will realize it when they get less than that elsewhere. 

If not here on earth, we will be judged eventually.   I am of service to all who come even when not to my benefit.   If another lender has a better program, I will send my clients there.