No, you're not getting the combination code either

Real Estate Broker/Owner with Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 GREC# 169695

We get the question from time to time when savvy buyers are aware that foreclosure agents sometimes use combination lockboxes for foreclosure listings, "What is the lockbox code?"  Sometimes lenders require them with certain codes.  Generally speaking we also include a lockbox from our MLS that requires
 the electronic supra key we use.  The supra lockbox is on the front door for area MLS agents to have access to the property and we do not publish or give the combination to anyone other than the bank we have the property listed for.

Buyers are sometimes upset that we don't give them the code.  Recently we got a call from a potential buyer wanting us to give them the code.  Nope, ain't gonna happen.  Come to our office and we'll be happy to show you the property.  In a short time we got a call from an agent asking for the code.  We explained there was a supra lockbox on the front door.  The agent stuttered and lied and said they were "out shopping" and got a call from a client and were going to meet them at the house and didn't have their supra key and the client couldn't wait for them to drive home and back to get it.  Nope, sorry, not gonna happen.  TOO BAD.  I know in my heart that this agent was going to give the code to the person who called 1 minute before this agent. 

I didn't fall off a turnip truck THIS morning.

SO buyers please be aware that I am NOT one of those agent willing to risk loosing my license by giving you the code and not stupid enough to give it to an agent at another company to give it to you either.  And if I know you go into my listing without an agent I'll happily call the police and have you arrested for criminal tresspass.  I make my living selling homes for people and companies who trust me to keep their property secure.  I'm not willing to put my license and my reputation in jeopardy for the sale of one foreclosure.

So, if you would like to see one of our foreclosure listings, please either come to our office, call us and make an appointment or if you are already working with a buyers agent have them show you our listing.  Please just don't break into the house.  And if an unlicensed person goes into our listing that's exactly what it is.


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Linda Guess
Keller Williams Tri-Lakes Branson, MO - Branson, MO
Branson area real estate sales.

That was a good call.  Your license is not worth the risk.  I would do the same thing.

Dec 29, 2015 12:40 PM #1
Christine Gerbehy
Berkshire Hathaway Home Services Fox and Roach Northfield - Egg Harbor Township, NJ
Making waves, one home at a time...

AMEN THAT!!!  We go through this all the time.  And then doors and windows are left unlocked, pipes get stolen, or, worse, squatters...  

Dec 29, 2015 12:43 PM #2
Hella Mitschke Rothwell
(831) 626-4000 - Honolulu, HI
Hawaii & California Real Estate Broker

And still so many agents have combination locks on their listings whose code they might even put into the MLS as agents remarks--so, easily given out to the general public.

Dec 29, 2015 12:51 PM #3
Sharon Lee
Sharon Lee's Virtual Assistance - Jonesborough, TN
Retired and loving life

Tammy-It is astounding what people try to get away with. Not with a smart broker like you it isn't going to happen.

Dec 29, 2015 01:13 PM #4
Bob Crane
Woodland Management Service / Woodland Real Estate, Keller Williams Fox Cities - Stevens Point, WI
Forestland Experts! 715-204-9671

As and investor who looks at plenty of properties I would never ask an agent to o something like this, not only does it put the agent in danger, but it also would put me in a place of suspicion should something happen in the home during the time period near when the code was given out.

Dec 29, 2015 03:02 PM #5
Raymond E. Camp
Howard Hanna Real Estate Services - Ontario, NY
Licensed Real Estate Salesperson Greater Rochester

Good morning Tammy,

It is amazing to come to one of these and people walking through without an agent.

Make yourself a great day.

Dec 29, 2015 08:18 PM #7
Lawrence "Larry" & Sheila Agranoff. Cell: 631-805-4400
The Top Team @ Charles Rutenberg Realty 255 Executive Dr, Plainview NY 11803 - Plainview, NY
Long Island Home and Condo Specialists

We had this happen too. A buyer called asking for the lockbox code. When I told her we would have to open and show the house to her she said "I don't need you to show it, I'm right outside the house now and can show myself around"....No Way!

Dec 29, 2015 08:29 PM #8
Women of Westchester Working Together
Women of Westchester Working Together - West Harrison, NY
Women helping Women get ahead

Smart approach.  You're always looking out for your clients and they know that.

Dec 29, 2015 08:45 PM #9
Gita Bantwal
RE/MAX Centre Realtors - Warwick, PA
REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel

I am surprised when buyers ask me for the combination code . Do they realize it is like asking someone to give them the keys to their house.

Dec 29, 2015 08:46 PM #10
Brian England
Arizona Focus Realty - Gilbert, AZ
MBA, GRI, REALTOR® Real Estate in East Valley AZ

I hate the use of coded lockboxes for anything other than vendors being able to access the property.  There was a time when I knew what the code was for a home without even having to ask.

Dec 29, 2015 10:49 PM #11
Sheila Anderson
Referral Group Incorporated - East Brunswick, NJ
The Real Estate Whisperer Who Listens 732-715-1133

Good morning Tammy. Amen. It is important to be vigilant. Well done and said.

Dec 29, 2015 11:02 PM #12
Sandy Padula and Norm Padula, JD, GRI
HomeSmart Realty West & Geneva Financial, Llc. - Carlsbad, CA
Presence, Persistence & Perseverance

Tammy Lankford Great post and many agent still do not understand that many Boards consider ot a violation of rules to post the combo to lockboxes in the Realtors© Remarks section. We use the Supra Showing Instgructions to post confidential Realtor© Only showing instructions.

Dec 30, 2015 12:40 AM #13
Gene Mundt, IL/WI Mortgage Originator - FHA/VA/Conv/Jumbo/Portfolio/Refi
NMLS #216987, IL Lic. 031.0006220, WI Licensed. APMC NMLS #175656 - New Lenox, IL
708.921.6331 - 40+ yrs experience

Your post is refreshing, Tammy Lankford ... as it draws a line in the sand and says you won't cross it.  Something missing all too often these days ...

Kudos to you!


Dec 30, 2015 03:54 AM #14
Jane Peters
Home Jane Realty - Los Angeles, CA
Los Angeles real estate concierge services

It is also a liablity for an unaccompanied buyer to be in a home without their agent. Good for you for staying on top of the unscrupulous.

Dec 30, 2015 04:56 AM #15
Beth Atalay
Cam Realty and Property Management - Clermont, FL
Cam Realty of Clermont FL

Tammy, no Realtor should be that busy or lazy to give the code to a buyer. There will always be someone to do it though. 

Dec 30, 2015 05:09 AM #16
Chris Ann Cleland
Long and Foster REALTORS®, Gainesville, VA - Bristow, VA
Associate Broker, Bristow, VA

This is one of my biggest pet peeves.  And I remember vividly sitting in my office during the foreclosure crisis and hearing a top producing agent from a sister office give a code to a client.  When I asked if I heard what had happened right, he looked at me like I was nuts.  "If I trust my client enough to go into the property alone, so should the home owner."  I will never forget that.  From that day forward that agent's name was mud with me.

Dec 30, 2015 10:12 AM #17
DEANNA EARLY - - ( NMLS # 268590 )
American National Bank & Trust - Smith Mountain Lake, VA
Highest Ranked Mortgage Loan Originator Virginia

Rules exist for a reason Tammy Lankford .   The liability is not worth breaking the rules.   They are in place to protect Realtors.   Those who break the rules CANNOT be trusted in any way.

Jan 05, 2016 07:40 AM #18
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Tammy Lankford,

Broker GA Lake Sinclair/Eatonton/Milledgeville
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