Special offer

Is your listing agent advising you to "REJECT" an offer out-of-hand?

By
Real Estate Broker/Owner with (831) 626-4000 CA #01772851 HI #RB-21268

When an offer comes in, the first one is often the best one.

No, that does not necessarily mean that the AMOUNT in the offer is the best one, but you have a buyer in hand willing to buy your home. Negotiate it!

Let's face it, when you have your home for sale, you want it to be sold as fast as possible. The longer it languishes on the market, the more "stale" it gets. And that means $$ out of your pocket.

How often has a seller looked back down the weary road of trying to sell his house, wistfully wishing he had taken that first offer?

But what about the "comps" you say?

What about them? Where did you really come up with the price? Did your agent look at what sold most recently and what's on the market now? That's the usual "tried and true" way.

But what if you came up with them in a different manner?

1. You paid x dollars, so you won't take less. Sure you bought it at the height of the market, but...

2. You did x amount of work on it and you want to recoup your money plus your labor.

3. Your neighbor just sold his for x dollars and you figure yours is just as good, even though the view isn't quite the same, you didn't do any maintenance, never mind updating it like he did.

4. Your tax assessment is x amount, so you feel THAT is a good indicator of worth especially in Hawaii where your property taxes are reassessed each year.

However you derive at your sales price, that's what you decided you want for it.

NOW COMES AN OFFER, HOW DO YOU AND YOUR AGENT HANDLE IT?

Offers come in all kinds of packages. There are those buyers who put in a lot of contingencies, those that want you to do a lot of repairs, those that need to get a loan but it's kind of iffy even though they have a "pre-qual" letter from a lender, etc. Then there are those who want you to help with several thousand dollars worth of their closing costs. The list goes on.

Your agent will advise you which offer has the best chance of actually making it to the finish line.

If you accept any one of these offers, there is a good chance that it won't close for 45 days, and you will be scrambling the whole time. With no guarantee that it will come to fruition.

BUT HERE'S THE RUB:

Unless you live in a city or area where inventory is really tight and the homes sell within a day and over market price, and there are multiple offers to boot, here's the scenario:

OFFERS ARE NOT FLOODING IN, IN FACT, YOU HAVEN'T GOT ONE YET.

OK, so you haven't been on the market all that long but it is still disconcerting not to get ANY offers.

AND THEN YOU GET ONE THAT IS NOT SO USUAL:

You get one that is all cash, a couple of weeks or less to close, no contingencies.

All you have to agree to is the price. And chances are that it will be low.

HOW LOW, DO YOU ASK? WHO CARES? WORK WITH IT.

And this is where I do not understand listing agents. Do you know what they by and large advise their seller?

REJECT IT!

That's it. No counter offer even, after all, they say, "we are too far apart". In fact, "you have insulted my seller with that offer" is part of the repertoire between agents.

ARE YOU KIDDING ME?

Here is someone willing to step up to the plate, take you out of all your misery of going through the sales process, and you don't even want to talk about it?

No, he is not there to "steal" your house, he is there to NEGOTIATE.

AND YOUR AGENT IS NOT DOING HIS/HER JOB BY ADVISING YOU NOT TO NEGOTIATE.

In fact, that attitude is slamming the door with this buyer.

THE BUYER WILL MOVE ON TO NEGOTIATE WITH SOME OTHER SELLER.

Interestingly, there are so many sellers that have regrets later about not at least talking to that buyer. Really, check around. There are many properties that are "stale" on the market that keep reducing their price. They take it off the market, put it back on with another agent, etc.

AND ALL BECAUSE YOU GOT BAD ADVICE FROM YOUR AGENT TO "REJECT" A PERFECTLY GOOD BUYER WITHOUT EVEN NEGOTIATING.

I know this blog will cause a lot of ruckus in real-estate-dom but so be it.

 

 

 

 

 

 

 

 

Posted by

Hella Mitschke Rothwell, Broker/Owner/REALTOR 

 

Let me be your independent real estate broker for oceanfront and oceanview property in California and Hawaii.  If you are a seller/owner, I will travel to your property to help get it ready for sale, then list and market it. If you are a buyer and we have a Buyers Representation Agreement in place, I will preview property on your behalf anywhere in California and Hawaii.  Please call me to discuss how I can help you.

Search Hawaii Listings on www.HellaHawaii.com

Member: Honolulu Board of REALTORS; National Association of REALTORS; Hawaii Association of REALTORS; Del Norte Association of REALTORS; California Association of REALTORS; MLSListings, Inc., the premier MLS listing service in Northern California.

 

________________________________________________________________

Hella Mitschke Rothwell (R)

Real Estate Broker/Owner/Realtor®
Licensed in California #01772851 & Hawaii #RB-21268

Tel. 808-226-1095 or 831-626-4000 

Fax 1-877-822-9332

www.HellaHawaii.com

www.HellaRothwell.com

www.RothwellRealty.com

HAWAII OFFICE: 1128 Ala Napunani Street, #1809, Honolulu, HI 96818

 CALIFORNIA OFFICE: Su Vecino Court, Lincoln & Dolores between 5th & 6th, Carmel-by-the-Sea, CA 93921

MAILING: P.O. Box 4554, Carmel-by-the-Sea, CA 93921

 
Email: HellaRothwell@gmail.com


Facebook             REALTOR LOGO      Equal Housing Logo

 

Disclaimer: Hella Rothwell does not guarantee nor is in any way responsible for the accuracy of the information provided herein, and provides said information without warranties of any kind, either expressed or implied.

Gary L. Waters Broker Associate, Bucci Realty
Bucci Realty, Inc. - Melbourne, FL
Eighteen Years Experience in Brevard County

Since an offer is much more than price alone I hope the auto response to reject is in automatic.  You are right about the first one often being the best.

Dec 30, 2015 10:12 PM
Hella Mitschke Rothwell

Yes, I can give you a list of properties where, on looking back at what was offered, the seller would now grab it and run. But that choice is no longer there.

Dec 31, 2015 12:40 AM
Chris Lima
Turtle Reef Realty - Port St Lucie, FL
Local or Global-Allow me to open doors for you.

All offers should be presented to the sellers.  It is our job to go over the offer(s) in detail and make certain that the sellers are aware of the pros and cons.  Sometimes, the offers are catch 22, but in most cases the offer is the first step in negotiating.  I know it's difficult with some folks, but win-win and compromise can make for a harmonious transaction.

Dec 30, 2015 10:56 PM
Hella Mitschke Rothwell

That' an excellent attitude. And certainly don't ream out the buyers agent before even presenting the offer. I know on the face of it, it looks disappointing, but work with it like a professional.

Dec 31, 2015 12:38 AM
Pat Starnes-Front Gate Realty
Front Gate Real Estate - Brandon, MS
601-991-2900 Office; 601-278-4513 Cell

I've been on both sides, Hella. The seller feels insulted if the price is TOO low. They could counter back at full price or a little less to indicate a willingness to listen, but it all depends on how low is "too" low. I definitely see your point if you're representing the buyer, sellers shouldn't slam the door, but it's happened to me on either side of the transaction.

Dec 30, 2015 11:27 PM
Hella Mitschke Rothwell

My suggestion from the buyers side? Don't toy with the offer. To wish for more offers, or even ANY offers, while this one is on the table, is incomprehensible to me. Work it!

Dec 31, 2015 12:36 AM
Liz and Bill Spear
Transaction Alliance 513.520.5305 www.LizTour.com - Mason, OH
Transaction Alliance Cincinnati & Dayton suburbs

Hella, It's something I don't understand.  Showings come and go, but offers are valuable, even if they start very, very low.  I tell my sellers time and again, for all I care, a buyer can start at $1, just as long as they FINISH at a price that works for my sellers.  And rejecting an offer puts emotions into play that don't need to be there.  Counter the offer and let's see where they go.  And who knows, a better offer may come in while we're going back and forth with offer #1.  Bill

Dec 30, 2015 11:29 PM
Hella Mitschke Rothwell

Exactly, and don't shut the buyer down like that. You don't have any idea what he's thinking.

Dec 31, 2015 12:33 AM
Anonymous
robby leviton

great blog, and very well said. Work with your client to help them in the best way possible, sell the property

Dec 30, 2015 11:31 PM
#26
Jon Quist
REALTY EXECUTIVES ARIZONA TERRITORY - Tucson, AZ
Tucson's BUYERS ONLY Realtor since 1996

Good lesson. The "First" offer may turn out to be the only offer for a while. At least when you are negotiating you still have an offer.

Dec 31, 2015 12:35 AM
Hella Mitschke Rothwell

Do a little soul searching with your client, talk about the "what ifs". This may turn out to be "the one".

Dec 31, 2015 01:01 AM
Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

This is similar to when a doctor checks for a pulse...An offer is a sign of life

Dec 31, 2015 12:51 AM
Hella Mitschke Rothwell

I've had a lot of listing agents lament that there had been NO offers on a property. Wonder if NONE included some "rejected" ones?

Dec 31, 2015 01:03 AM
Hella Mitschke Rothwell
(831) 626-4000 - Honolulu, HI
Hawaii & California Real Estate Broker

Have you noticed that I've gotten a couple of "anonymous" comments? LOVE IT. I just checked and there were 249 views to this post but only 29 comments including this one. Don't sit on the sidelines, weight in, even UNONYMOUSLY, ok? This is a good discussion!

Dec 31, 2015 12:55 AM
Catrice Elms

I really appreciate this conversation. After reading some of the comments, as well as the theme of this blog, I can see the wisdom of working towards a viable solution instead of shutting down any attempts. Thank you!

Jan 01, 2016 12:25 PM
Hella Mitschke Rothwell

Thank you for adding to the conversation, Catrice. I am so glad it is getting such positive reviews. Sellers need to get this information. By the way, this post is now up to 390 views on New Year's Day.

Jan 01, 2016 12:32 PM
MaryBeth Mills Muldowney
TradeWinds Realty Group LLC - Braintree, MA
Massachusetts Broker Owner

ALL offers are referred to the Sellers!  The Seller then decides which direction we will go in - but always counsel the sellers in advance that a Buyer typically wants to determine the motivation of the Sellers with their first offer, so be polite - they may be just testing the water!

Dec 31, 2015 06:32 AM
Hella Mitschke Rothwell

And maybe listen to what the buyers believe are the comps. If I make an offer on behalf of a client, I include that information.

Dec 31, 2015 06:54 AM
Lyn Sims
Schaumburg, IL
Real Estate Broker Retired

Sometimes there are just enough reasons to blow off the buyer & cut negotiations. I just had one where they've been 'following' my listing - every price reduction they come in with 'x' price which is way too low. We say no, they then disappear until the house gets reactivated from a crashed deal. They've been in the house over 10 times at one time or another & just won't pay 'x' price. They've just become a bad birdie sitting on your shoulder. Always in the background ....

Dec 31, 2015 11:30 PM
Hella Mitschke Rothwell

Sounds like that home will probably come down to the price that buyer figured it should be. In the meantime, the seller is going through failed offers and the price keeps going down. And that's my point here in this blog. TAKE HIS OFFER and be done with it.

Jan 01, 2016 02:11 AM
Vera Gonzalez
RE/MAX Suburban, Inc. - Sterling Heights, MI
Gonzo For Real Estate

A wise agent once told me only be insulted when the people view the home and don't write an offer... That being said. It is human nature to try to find out what the lowest price they can get a property for is. Counter , counter, counter:) 

Jan 01, 2016 01:02 AM
Hella Mitschke Rothwell

It is indeed a wise agent who will advise his client to do so. I have a client who would have negotiated further if the doors hadn't been shut on us! Next!

Jan 01, 2016 02:08 AM
Vera Gonzalez

Sounds like that seller lost out as well. That is a shame. 

Jan 01, 2016 11:05 PM
Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate Services

Hella, Congratulations on a well deserved Featured post.

Indeed, it is our job to advise a seller to negotiate.  My rule in negotiation is to never let the ball die in my court.

Jan 01, 2016 02:54 AM
Hella Mitschke Rothwell

Good for you. And it is the agent who needs to counsel his/her client on this. When an agent calls me up and reads me the riot act a minute after I have submitted an offer, it obviously has not been floated to the client. And that attitude will influence what the client will do once it is submitted.

Jan 01, 2016 03:23 AM
Sheri Sperry - MCNE®
Coldwell Banker Realty - Sedona, AZ
(928) 274-7355 ~ YOUR Solutions REALTOR®

Hi Hella, 

You hit it on the head when you said that "your agent is not doing his/her job by advising you not to negotiate.  Part of our job is to teach and coach our sellers on the tactics involved and how contracts work and how to negotiate to close a deal.  Keep the emotion out of it - detach - and remeber that this is business, nothing personal!

Jan 01, 2016 08:30 AM
Hella Mitschke Rothwell

That's what I was trying to say in this blog. Thank you and Happy New Year.

Jan 01, 2016 12:30 PM
Dennis and Sunshine Smith - REALTOR®
RE/MAX Connections - Carlsbad, CA
Making a Difference 4U in San Diego Real Estate

I tell my sellers that there are many negotiation styles.  They should be prepared and not get upset.   A low offer is a not personal affront to their home.

Jan 01, 2016 11:25 PM
Hella Mitschke Rothwell

The attitude of the listing agent is so important in the negotiating process. And the success or failure at it.

Jan 02, 2016 01:16 AM
Mark Trask
M. L. Trask Real Estate - Grants Pass, OR
Professional real estate services buyer and seller

The bottom line is we represent our clients BEST interests whether they be buyers or sellers. And while we do act as their advisors during a transaction it is never our place to make the decision for them. As has been mentioned we present all offers and help our sellers to see the positive and negative to them. Also when representing the buyer we should present to them the comps, market history, and current market stats when considering their offer price. If they really want that home or are they just looking for a deal will be apparent with the offer they insist on making.

Jan 02, 2016 02:30 PM
Hella Mitschke Rothwell

I totally agree. In my case, they were not willing to consider the  comps we had in making our offer. What they based their price on, I do not know. We were just REJECTED.

Jan 02, 2016 02:38 PM
Diana Dahlberg
1 Month Realty - Pleasant Prairie, WI
Real Estate in Kenosha, WI since 1994 262-308-3563

I always advise my seller to play ball!  We can always counter and if we are unable to find a meeting of the mind -- we've lost nothing.  You never know the mind of the other person -- so at lease start the conversation *counter offer" and see what happens.

Jan 02, 2016 04:15 PM
Hella Mitschke Rothwell

What have you got to lose, except possibly a buyer?

Jan 02, 2016 06:56 PM
Gene Riemenschneider
Home Point Real Estate - Brentwood, CA
Turning Houses into Homes

Churchill said, "Talk Talk is better than War War" and it never hurts to counter.  At some point you just tell them what the bottom line is.  They either agree or they move on. 

Jan 03, 2016 06:00 AM
Hella Mitschke Rothwell

Negotiate, simple as that. How often have buyers come in low, the seller felt, but over time when the property didn't sell, there was a meeting of the minds. I'm certainly going to keep my eyes on the two units who "rejected" us.

Jan 03, 2016 07:24 AM
Karen Feltman
Cedar Rapids/Iowa City, IA KW Legacy Group - Cedar Rapids, IA
Relocation Specialist in Cedar Rapids, Iowa

It is amazing to me that there are agents that reject it before presenting it to the seller.  The seller makes the decision.   The listing agent's attitude about the offer means everything!  If the price is lower (ouch) but the rest of the terms are fantastic, I don't care how far apart the numbers are.  It is start of a negotiation and whatever the sellers decide to respond, I need to be the one to back it up with the numbers and comps to support the value.  Sometimes it is a wake up call to sellers that they are over-priced.  Sometimes, it is a buyer that is trolling for a great steal, but if the seller doesn't respond at all, no one will ever know the true motivations of either side.  If the listing agent tells me the seller rejected or chose not to respond, I ask for a signed copy that acknowledges the date that the seller was provided the offer.  This ruffles a lot of feathers if the listing agent didn't present the offer at all.  And a call to their broker is the next one I make.  We as agents control the process, the clients make the decisions with our guidance and suggestions.  Don't get in the way of a seller that wants to sell and a buyer that ultimately intends to buy.  
Great post!

Jan 05, 2016 04:39 AM
Hella Mitschke Rothwell

Great comment! I have a mind to send a link to both those listing agents. Wonder if they would show it to their sellers? I suspect NOT. I'm biding my time a little. If they haven't gone into contract in a couple of weeks, I'll re-contact them because the buyer might still interested unless he has found something else in the meantime.

Jan 05, 2016 04:45 AM
Deb Espinoza
Stage Presence Homes, San Diego Real Estate - Ramona, CA
GRI, Broker, SRS,ABR ePro, SFR, CNE

I always tell my sellers that we will respond to ALL offers, we are not going to be the party that takes the ball out of play, it's just not smart.  Great post!

Jan 06, 2016 09:07 AM
Hella Mitschke Rothwell

Good to see you agree. Agents have a big influence how a seller will respond. 

Jan 12, 2016 05:27 AM
Jan Green - Scottsdale, AZ
Value Added Service, 602-620-2699 - Scottsdale, AZ
HomeSmart Elite Group, REALTOR®, EcoBroker, GREEN

That is 100% correct.  Your first offer is oftentimes your best offer.  But the exception this week is that my client waited another 30 days and got an even higher cash offer, closing in 2 weeks.  Go figure!

Jan 12, 2016 04:21 AM
Hella Mitschke Rothwell

That is a chance you take. However, if inventory is plentiful, that is a gamble.

Jan 12, 2016 05:25 AM