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Customers Will Love You

By
Education & Training with Ludwig & Associates

Customers Will Love You

“Although you customers won’t love you if you give

bad service,  your competitors will.”

Kate Zabriskie, Corporate Trainer  

As I see it. . . . . . . .

Customers will love you

 

Your customers will love  you when . . . . you deliver on your promises . . . . and provide them with exceptional customer service.

 

Work with your customers to establish mutually agreed expectations for your services . . . . Then do everything within your power to meet . . . . and exceed those expectations.  

 

Falling short on your expectations will create a strain in the business relationship . . .  . and with the customer In all likelihood missing on your expectations will result in no repeat business . . . . and no future referrals.  

 

Give your customers what they really want . . . . and that’s making them feel important. Provide them with exceptional customer service . . . . and when you do they will love you.

 

Your customers will love you . . . . when you meet and exceed their expectations.

 

©2016 Lou Ludwig Success Tips, Sales and Management Consultant, Success Coach, Speaker, Trainer and Author

 

 

 

 

Comments (9)
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Peter Mohylsky, Beach Expert
PMI. Destin - Miramar Beach, FL
Call me at 850-517-7098

A dialog with your clients is always nice to establish just what their expectations are. 

Jan 20, 2016 08:36 AM
Joan Dickie
Keller Williams Premier Realty - La Crosse, WI
Keller Williams Premier Realty

I agree that setting mutual expectations when starting.  It will save many problems throughout the process.

Jan 20, 2016 09:06 AM
Linda Guess
Keller Williams Tri-Lakes Branson, MO - Branson, MO
Branson area real estate sales.

Good information. I make every effort to exceed expectations.

Jan 20, 2016 09:41 AM
Noah Seidenberg
Coldwell Banker - Evanston, IL
Chicagoland and Suburbs (800) 858-7917

Very amusing but so true Lou. Giving top notch customer service will keep you in business.

Jan 20, 2016 11:17 AM
William Feela
WHISPERING PINES REALTY - North Branch, MN
Realtor, Whispering Pines Realty 651-674-5999 No.

Do a good job and have it go like clock work and you will be loved by all

Jan 20, 2016 01:47 PM
Endre Barath, Jr.
Berkshire Hathaway HomeServices California Properties - Beverly Hills, CA
Realtor - Los Angeles Home Sales 310.486.1002

Lou how true the cometition will love you if you give crapola service:))

Your customers will love  you when . . . . you deliver on your promises . . . . and provide them with exceptional customer service. HOW TRUE, ENDRE

Jan 20, 2016 02:32 PM
Kat Palmiotti
eXp Commercial, Referral Divison - Kalispell, MT
Helping your Montana dreams take root

Yes, if you provide excellent service, you are the one they will call again!

Jan 20, 2016 07:49 PM
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

There's a good reason why it's called a service industry.  In order to do well, we need to be able to give good service.

Jan 20, 2016 08:41 PM
Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

Lou, great point. Everything you do will be loved by somebody. Either your customer and your competitor. Your choice! Enjoy your day!

Jan 21, 2016 04:08 AM
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