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Testimonials:Do You Feel Comfortable Asking for Them?

By
Real Estate Agent with John L Scott Market Center 700512026

Testimonials:Do You Feel Comfortable Asking for Them?

I know, I know. Scads of posts have  been written about this. Ok, I get it. BUT. It still doesn't answer that personal question for me, 

Is it really okay to ask for someone to tell you how fabulous you are?? In other business realms, that's what press agents are hired to do, I s'pose. Wax philosophic about your amazing attributes. 

Well, I am sorry, but I squirm at the notion.  

And it's pretty rare that I shed that squirmy skin, let my soft-underside show long enough to ask for a testimonial. I have to be quite comfy with a "client" (who by this time has become like an old friend, worn-in, easy...)

to be able to ask that crucial question:

"Would you be okay writing a testimonial for me about your experience?"

 

Geez. 

I have SUCH a hard time with this that in 10+years of being a realtor I've truly only asked a mere five fingers of people I'd say, to write about their mind-blowing experience with me (kidding). It's just so, well...awkward. I don't think I've ever even been able to ask them to their face, but take the chicken way out and simply send an e-mail. No begging. I give them an out, always. 

People like Mohammed Ali always made me queasy with their boastful "I'm the greatest" mentality. And yet, I recall that it was his way of creating a self-fulfilling prophesy because later he revealed that he said it aloud  before he even believed it himself! 

Something to be said for that, don't you think, because he truly became that.

Part of liking yourself is seeing yourself through other's eyes. 

Enter Rick and Julie Osborne

 

I took the plunge recently, because I was lucky enough to have two truly kindred spirits enter my realm within the last few months. They discovered Fishhawk Lake as their next destination on their journey of their very interesting lives.  This is their safe place that they will call home soon. We have had quite the ride together, the three of us, with twists and turns that we could not have imagined, but it's been one that we've taken in stride and like good surfers, we rode the waves and lived to tell about it! I felt such a kinship with them that I dropped my guard and asked for a (deep breath) Testimonial. 

The Osborne's Fishhawk Lake Home

 

Here it is:

"It's All About Connecting"!

"We were searching for a home for retirement after living in Salem for 18 years. We wanted to downsize and be able to travel. Loving nature, we looked for a home near water, and after searching for months east of Portland, nothing felt right. Then, with a little luck (and good old Google Earth) we found Fishhawk Lake. After contacting Gayle Rich-Boxman, an agent with Vernonia Realty, we went to the lake to meet her and look at some properties. As soon as we arrived, we knew this was the place we wanted to live. After just a few of visits viewing several properties, Gayle found the perfect house for us. In the process of selling our home in Salem, we have the luxury of taking several weeks to move in, and can't wait to be there full time. The connection we felt with Gayle, as an agent, and now as a friend has continued as she helps us sell our home in Salem, which she agreed to do even though it was completely out of her market niche. Gayle combined her amazing photography, excellent writing skills, and acumen utilizing the Internet, to show our property in such a way that it only took one day to receive an offer. Anyone who has bought and sold a home knows how incredibly challenging the process can be. Gayle's knowledge, kindness, forthrightness, persistence, and helpfulness has made this a pleasant experience. We know we can count on her, and we're looking forward to being her neighbor".

Rick and Julie Osborne

 

Gayle Rich-Boxman Fishhawk Lake Real Estate
John L Scott Market Center - Birkenfeld, OR
"Your Local Expert!" 503-739-3843

Ok, David Baker Realtor - Laveen Homes for sale thanks for cheering me on!!

Ron and Alexandra Seigel you would adore these two Old Souls! They fit in perfectly here. They are also the sellers whose mid-century modern home (2 1/2 hours away) I listed and we put it into sale pending in one day! 

So, to the burning question, I'm supporting our new owners of our "old" lakefront home by co-hosting the SuperBowl Party at their place. Heck, we've had this tradition for 7-8 years and couldn't stop now! Hope I get a good seat in the theatre!! How 'bout you?? (By the way, we're almost done with having the barn all ready for Della and Pearl). 

Bob "RealMan" Timm , how funny!  Good for you for always asking. I notice that even when it's easy, most get in touch with me later, because they always have more to find out about the community, or need a resource, or or or. Eventually, they figure I'm worth keeping around!

 

Feb 05, 2016 05:31 AM
Dick Greenberg
New Paradigm Partners LLC - Fort Collins, CO
Northern Colorado Residential Real Estate

Hi Gayle - Great testimonial and I hope it helps you ask for more. We've been working with a rating service for a couple of years now, and it just keeps getting easier to ask.

Feb 05, 2016 05:38 AM
Gayle Rich-Boxman Fishhawk Lake Real Estate
John L Scott Market Center - Birkenfeld, OR
"Your Local Expert!" 503-739-3843

Thanks, Ed Silva ! This couple and I immediately hit it off, they're just so easy going and real. I've been getting some amazing clients lately as buyers! 

Dick Greenberg a rating service??  Do tell! Can you blog about it? I want to know more. 

Feb 05, 2016 06:15 AM
Ron and Alexandra Seigel
Napa Consultants - Carpinteria, CA
Luxury Real Estate Branding, Marketing & Strategy

Gayle,

No plans, we will watch to see the commercials, and we plant to go enjoy happy hour at our new favorite seafood restaurant in town.  A

Feb 05, 2016 06:17 AM
Beth Atalay
Cam Realty and Property Management - Clermont, FL
Cam Realty of Clermont FL

Hi Gayle, what an awesome testimonial, well deserved one. Everytime you think you should ask for one, just think about the one Rick and Julie Osborne wrote, will get easier.
I personally don't ask for it, I know..I know..I should!

Feb 05, 2016 06:34 AM
Gayle Rich-Boxman Fishhawk Lake Real Estate
John L Scott Market Center - Birkenfeld, OR
"Your Local Expert!" 503-739-3843

Uh huh, Beth Atalay best to take your own advice to me!! 

Feb 05, 2016 06:42 AM
LUXURYSOCALREALTY COMPASS La Jolla
Compass - La Jolla, CA
San Diego Partner - The Private Client Network

I ask beg and plead and it's like pulling teeth.  People are just busy and some HNWI don't want their name used.  

Feb 05, 2016 07:57 AM
TeamCHI - Complete Home Inspections, Inc.
Complete Home Inspections, Inc. - Brentwood, TN
Home Inspectons - Nashville, TN area - 615.661.029

Good evening Gayle Rich-Boxman Fishhawk Lake Realtor (503)755-2905 . I rarely ask for a testimonial. Maybe I should.

Feb 05, 2016 08:59 AM
Mark Don McInnes, Sandpoint-Idaho
Sandpoint Realty LLC - Sandpoint, ID
North Idaho Real Estate - 208-255.6227

Gayle,  What a wonderful testimonial.  Kudos to you.  To answer your question about asking.  In my humble opinion of course.  I do ask for testimonials.  I think it is OK.  I have been asked and given them before.  I will not if I am not happy. What has happened though is over the years I can look at these testimonials and I see a common thread.  A thread that is something I have concentrated on and wanted my clients to benefit from.  I did not ask them to elaborate on any one item.  Only the open question that if they did not mind would they give a testimonial / review of the services I provided them.  It has been a nice learning / rewards type event for me.  What is important to me has shown thru to be the core of what most of the testimonials are based around.  Had I not asked I would still only be guessing if I was really being successful in one of my most important self set goals as a Realtor.  If someone does not write one I do not beat them up for one.  The ones that do so I trust are happy to do so.  

So young lady I would suggest feeling better with asking.  It is the only way we learn, as you know.  Sorry to have rambled on here Gayle.  Make it a great weekend.  Mark

PS.  Did not this testimonial point out something that we know you take pride in?  Your picture taking skills.  And your writing skills.  While everything else was important did it not mean a lot to you for someone to actually notice these skills of yours?  I would guess you were not expecting that comment.  Yet how special it is.  

Feb 05, 2016 09:16 AM
Gayle Rich-Boxman Fishhawk Lake Real Estate
John L Scott Market Center - Birkenfeld, OR
"Your Local Expert!" 503-739-3843

Joy Bender as fabulous (and SUCCESSFUL) as you are, I am disappointed in your clients because they have the perfect opportunity to say "thank you" in their own way. I wonder sometimes, does money influence a certain attitude of gratitude? Hmmmm....food for thought. 

TeamCHI - Complete Home Inspections, Inc. YES, you need to ask. I did, you can, TOO!! That's you "homework". 

Mark Don McInnes, Sandpoint , to me your comment was completely lovely and thoughtful and honest. I learn from you, did you know that? After reading what you saw that my clients/friends highlighted, I had to go back and reread it. (I find that when people give me compliments, mostly I wash over them...don't recall them...more often I bring up the times when someone has chastised me. Silly girl!!) The throughline that you see in your clients' testimonials is such an important point. I am absorbing, and appreciate every word that you wrote. You have a good weekend as well! (Go, Broncos!)

Feb 05, 2016 09:52 AM
Allie Angeloni
Long Realty - Oro Valley, AZ

What a wonderful Testimonial Gayle Rich-Boxman Fishhawk Lake Realtor (503)755-2905, and what a positive experience the 3 of you had, both with finding their Dream Home at Fishhawk Lake, and selling their Oregon home in 1-Day!  Whoa . . .  how great is that?!  And now being neighbors and friends sounds like a special relationship/friendship . . .  asking for Testimonials is inspiring, though I have never done that, and with Roger doing more of the paperwork, and meeting deadlines (even though we both go over the forms and the deadlines), I don't honestly know if clients would 'see' me, as opposed to 'seeing' him, even though we are a Team, and go almost everywhere together . . .  I'm thinking he could get some great comments though, as I know (since I'm part of it!) that he does go 'above and beyond' for clients . . .  I will have to let you know if I get brave enough to ask, at our next Closing.  Thanks for the encouragement and the wonderfully written Blog!!

Feb 05, 2016 10:53 AM
Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

right there with you girl.  I hate hate hate asking.  I recently had a client ask "where would you like me to sing your praises" Whew, didn't have to ask.  I however am not at all surprised at the wonderful glowing summary your clients wrote about you.  

Feb 05, 2016 11:23 AM
Gayle Rich-Boxman Fishhawk Lake Real Estate
John L Scott Market Center - Birkenfeld, OR
"Your Local Expert!" 503-739-3843

Allie Angeloni if this can spurn you on to at least try, give it a whirl! You don't come across as anything except sweet, humble, enthusiastic and REAL. Open the door with the next client that you feel truly comfortable with. I did and look what they did! 

Tammy Lankford you and I are definitely so passionate about what we do that it simply spills over onto people and the right ones just come along, I think. We don't have to often "talk people into buying". That's not our style. I LOVE that a recent client just stepped up and said it, so all you have to do is say where. YOu go, girl!!

 

Feb 05, 2016 12:17 PM
Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

She also recently tagged me in a post on her FB page saying I was all that and bag of chips and how she loved her little lake cottage.  And I am a NO pressure sales person.  You either love it or we keep looking.

Feb 05, 2016 12:30 PM
Allie Angeloni
Long Realty - Oro Valley, AZ

Wow . . .  what kind words Gayle Rich-Boxman Fishhawk Lake Realtor (503)755-2905!  You are giving me the 'courage' to go for it, on our next sale. 

Feb 05, 2016 01:06 PM
Sheila Anderson
Referral Group Incorporated - East Brunswick, NJ
The Real Estate Whisperer Who Listens 732-715-1133

Good morning Gayle. I understand your reticence about asking for a testimonial. I was often in the same position, but got lucky with a few who sent them without being asked.

Feb 05, 2016 09:22 PM
Debb Janes
Nature As Neighbors - Camas, WA
Put My Love of Nature At Work for You

I recently  had to ask for our new website. It was so damn awkward, and when all of my requests were met with gracious and wonderful feedback, it was exhilarating. Doubt it will make it easier next time, but we do have to ask from time to time. ;)  
I'm not surprised to read the testimonial from your clients, no doubt they all LOVE you. 

Feb 06, 2016 01:40 AM
Brian England
Ambrose Realty Management LLC - Gilbert, AZ
MBA, GRI, REALTOR® Real Estate in East Valley AZ

I often have a hard time asking for them, but people have given them to me over the years and I feel they are better if they are unsolicited.  I would think most of my clients would gladly give me a testimonial though and I would probably have more business if I asked for them, as well as referalls, haha.

Feb 06, 2016 02:02 AM
Robert Bob Gilbert
Berkshire Hathaway HomeServices Anderson Properties - Katy, TX
Your Katy TX ( West of Houston) Real Estate Expert

Gayle, I have the same idea about asking for these testimonials. Your clients wrote a excellent one concening you. The asking is still difficlt to do. Excellent job by you.. 

Feb 06, 2016 02:11 AM
Robert Vegas Bob Swetz
Las Vegas, NV

Hello Gayle ... wonderful testimonial and your post has been featured to the group:

SUCCESS AT ACTIVERAIN

Feb 07, 2016 05:15 AM