Why It's YOUR fault the seller never saw the offer...

By
Real Estate Agent with RE/MAX Compass 0524642

Last Monday morning I received an offer on one of my listings. By the end of the day it was negoitiated and signed by all parties. The following morning I got a call from an agent named Betty Bookmark who asked, "Did you get the offer I sent yesterday?!" 

My answer was "No."

I checked my spam folders, trash-can and inbox. It was nowhere to be found. First and foremost, I ALWAYS call an agent before I submit an offer for one of my buyers. I don't just email it. But that's me. So why didn't I get her email? Was there a problem with Gmail? Did I intentionally ignore it? No. Not really...


It took a few weeks, but I finally realized what happened. 

 

I had blocked Betty - and her emails. In fact, a lot of agents in my office have done the same thing. Betty has a nasty habit of everytime she takes a listing or holds an open house she sends an email blast to all 27,000 Realtors in the Houston area. It's as if we care. We don't. In fact, spamming fellow agents with your daily business is one of the worst forms of marketing a Realtor can do.

I have NEVER looked anywhere BUT our MLS for housing data and listings. The same is true for every agent I have ever had this conversation with. We don't search Zillow, fellow agents websites, magazines, real estate books or newspapers. And good agents know this to be a fact.


I had to inform Betty that the reason I didn't recieve her email was because she had a habit of blasting my inbox almost on a weekly basis. In the end I have to wonder how many offers have been ignored on behalf of Betty's clients. 

 

 

Posted by
Greg Nino
Realtor
RE/MAX Compass 
Direct & Text 7 days a wk: 832-298-8555 
 
 
Realtor since 2004
Mediator & Arbitrator for the TX Assoc. of Realtors
Member of the Professional Standards Committee for the TX Assoc. of Realtors
Arbitrator for the Comptroller's office for the State of TX for Arbitration of Property Tax Values

 Member of the RE/MAX Hall of Fame & Platinum Club

 

The information contained in this blog is believed to be reliable and while every effort is made to assure that the information is as accurate as possible, the author of this blog, and its comments disclaim any implied warranty or representation about it's accuracy, completeness or appropriateness for any particular purpose. All information is copywritten and the property of Greg Nino.  

Comments (11)

Margaret Goss
@Properties - Winnetka, IL
Chicago's North Shore & Winnetka Real Estate

Wow - too bad for her.  I would never submit an offer without calling and giving the listing agent a heads up.

Feb 10, 2016 06:57 AM
Chris Ann Cleland
Long and Foster Real Estate - Gainesville, VA
Associate Broker, Bristow, VA

There is nothing I hate more than the blast emails of listings that I can find in the MLS.  Don't junk up my inbox with spam.

Feb 10, 2016 09:28 AM
Dianne Goode
Raleigh Cary Realty - Raleigh, NC
Realtor/Broker

Hear, hear!  I'm another one who doesn't want to get email flyers for listings, but I've never blocked anyone.  I click on the unsubscribe button or, if there isn't one, I reply and ask to be taken off the list.  

I also contact the listing agent before submitting an offer, and ask for confirmation that it's been received.

Betty needs to work on her communication skills; there are times to communicate, and times to refrain from communicating!

Feb 10, 2016 10:42 AM
Ed Silva
Mapleridge Realty, CT 203-206-0754 - Waterbury, CT
Central CT Real Estate Broker Serving all equally

That must be the real estate version of the little girl that cried wolf, or something like that

Feb 10, 2016 11:16 AM
Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate

Greg,  I will NEVER understand why agents to that.  Is it a EGO thing or what?  It's a good practice to call and let a LA know an offer was sent ... and I always ask them to confirm receipt of my offer.

Feb 10, 2016 11:18 AM
John Meussner
Mortgages in AZ, CA, CO, DE, FL, GA, MD, MN, MT, NC, NJ, NV, OK, OR, PA, SC, SD, TN, TX, UT, VA, WI - Fair Oaks, CA
#MortgageMadeEasy Fair Oaks, CA 484-680-4852

Agents in the Houston area have the craziest names!  I'm sure many others have also missed out on offers, I think it's a great idea to follow up with a phone call with every offer.  

Feb 10, 2016 11:26 AM
Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

Exactly.  I send all of that crap to spam and if you've been spamming me and you send me an offer you better be calling and texting or faxing and hand delivering it.

Feb 10, 2016 12:56 PM
Manish Chanda
Everest Peak, Inc. - Albuquerque, NM

There is a pretty broad line between being thoughtful and proactive or  being a mindless spammer. It is a bitter lesson learned for Betty...if she chooses to learn!

Feb 11, 2016 03:51 AM
Doug Rogers
Bayou Properties - Alexandria, LA
Your Alexandria Louisiana Agent

The blast emails proclaiming, "seller will pay 2,000 in closing cost with an above list price offer", get old in a hurry. See just paid what I like to call the stupid tax.

Feb 11, 2016 05:36 AM
Troy Erickson AZ Realtor (602) 295-6807
HomeSmart - Chandler, AZ
Your Chandler, Ahwatukee, and East Valley Realtor

Greg - It is a little scary how many opportunities Betty and her clients may have missed out on. I would agree that sending out listings to other agents is not necessary. Also, a call to make sure the listing agent received your offer is something you should do as soon as you send it, or even before, to let the listing agent know an offer is on it's way.

Feb 11, 2016 12:24 PM
Anita S. Zahn
Advantage Realty 863-840-1420 - Sebring, FL
Highlands County Real Estate Source! I work 4 U!

Pretty silly on Bettys behalf not to have contacted you regarding the offer.  I know sometime we get busy but at least but int he email with the offer.... Please let me know you have received this offer!  If you don't get a reply in a few hours call.

Feb 13, 2016 08:21 AM