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MLS Data Entered Into A Listing Sheet . . . DOES NOT FORM A CONTRACT

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Industry Observer with RETIRED / State License is Inactive Inactive License Oregon

MLS Data Entered Into A Listing Sheet . . . DOES NOT FORM A CONTRACT

 Nina Hollander wrote a post which was very wildly commented on:  Listing Agents in Danger of Misrepresentation -- a Cautionary Tale

In her post she described a recent decision made by the North Carolina Real Estate Commission.

DISCLAIMER:  I am not privy to the rules / regs of North Carolina.  Real estate is local, kids.  This article is about my local market.

But, in my humble opinion:  This was a bad decision on the part of the NCREC and I'll tell you why . . . it's all about the contract.

There are several layers to a listing and although I practice EXCLUSIVE BUYER AGENCY, I know a thing or two about listings.  I am licensed to do both . . . take listings/represent sellers, and represent buyers.  I choose to practice Buyers' Agency 100%.

That said . . . 

The RMLS Data Load -- NOT to be confused with data LOAN!!

The information in the MLS listing sheets have never been, and never will be -- CONTRACTUAL!

Yes, the information must be accurate to the listing agents' best abilities. But, the information is NOT contractual.

The listing information merely indicates the SELLER MAY ACCEPT THE TERMS of a cash offer, or a conventional loan, or VA loan, or FHA loan.

And just because the "term" is indicated . . . that also doesn't mean the sellers won't accept another term in the offer.

If I had a client that wanted to offer the seller the financial term of:  exchanging their 5 gold rings, 6 geese a'laying, and a partridge in a pear tree . . . even though it's not indicated in the "Financial Terms" I could write that into the offer.

In other words:  Just because the "terms" might not be indentified in the RMLS listing sheet, doesn't mean the seller won't accept anything other.  They may!

I've written up offers on property where the "Financial Terms" in the listing sheet were only CASH, CONV.  The buyer/borrower wanted to go VA, and I wrote that into their offer.

Sellers accepted VA . . . which is NOT to be confused with the property quailifing for a VA loan.

That's up to the appraisal AND the underwriter!

Screen cap of the RMLS Financial information on the listing sheet:

 

The buyer financing is one thing, and one thing alone, when it comes to the buyer/borrower closing the transaction:  CONTINGENT!

A contingency is a provision in the contract which must be performed FIRST, and then . . . the rest of the contract can be perfected.

con·tin·gen·cy
kənˈtinjənsē/
noun
 
  1. a future event or circumstance that is possible but cannot be predicted with certainty.
    "a detailed contract that attempts to provide for all possible contingencies"
    synonyms: eventuality, (chance) event, incidenthappeningoccurrencejuncture,possibilityfortuityaccidentchanceemergency
    "we've tried to imagine and provide for all possible contingencies"
    • a provision for an unforeseen event or circumstance.
      "a contingency reserve"

 

IF . . . IF . . . IF

If the buyer/borrower can OBTAIN an FHA loan . . . so . . . riddle me this NCREC how the heck can ANY real estate agent know that?  

In my local market, putting FHA in the listing sheet as a financial term does not MEAN, INDICATE, SUGGEST or otherwise denote the property QUALIFIES for this type of financing option.  That's up to the lender, the lender guidelines, the appraisal, the underwriting

 

If the listing forms used in NC indicate that the seller and/or their real estate agent KNOWS that the property will "qualify" for a specific loan . . . the listing forms are FLAWED on their face!

 

So whomever rendered the NCREC ruling seems a little confused, IMHO.

The financial terms the seller may accept merely suggests the seller may accept that type of financing.

It DOES NOT MEAN THE PROPERTY IS APPROVED FOR THAT TYPE OF FINANCING!

Any "information" about the property in the listing sheet DOES NOT MEAN, and/or imply, that anything in the listing sheet forms a legally binding CONTRACT!

The CONTRACT forms the CONTRACT!

The information provided in the MLS listing sheets is not signed by buyer and seller.

While information contained in the MLS listing sheets is to provide information, it's still not CONTRACTUAL.

What's in the Contract?

In our contracts the Financing Contingencies are clear. And it's the BUYER and their agent who completes this. IF the buyer is trying to obtain FHA financing the terms are covered:  the buyer/borrower AND the property must be approved. It's a financial contingency.

Period.

End of story.

Here is a screen cap of the FINANCING CONTINGENCIES which are stipulated in the Sales Agreement in my local market:

 

 

The Buyer's LENDER has more of a burden in this entire NCREC ruling than whatever was posted by the listing agent in the MLS list sheet. The LENDER needs to review the contracts -- and they never read them -- and make sure their customer, i.e., the borrower AND the property will qualify under the FHA loan terms the buyer/borrower wants to obtain.

This ruling sets a very slippery slope to ALL agents. It's not up to the Listing Agent to consult a palm reader, get their tarot cards read, ask the Magic 8-Ball about a CONTINGENCY!  

The FHA term is subject to MANY REASONS why a buyer/borrower and/or property can't obtain the loan. That's why FINANCING is a FREAKING CONTINGENCY!!

It's not up to the BUYER'S Agent to advise their client that the FHA term does / does not work with the particular property either! The terms and conditions AGREED TO are found in the CONTRACT.

 I doubt, very seriously, in our local market, using our standard Residential Sales Agreements that the ruling would have been made in the same manner as Gina writes about.

Real estate is, indeed, local.

I like it here!!

BTW . . .

Happy Valenties Day!

Posted by

 

 

Carla Muss-Jacobs has RETIRED effective May 1, 2018

Representing Buyers in the Portland Metro Real Estate Market | Clackamas Multnomah and Washington Counties | Since 1999

Carla Muss-Jacobs, REALTOR®, ABR, CEBA, ePro
Principal Broker/Owner ~~ INACTIVE

Carla Muss-Jacobs' retirement became effective May 1, 2018

Direct: 503-810-7192 

 

All Rights Reserved © 

Beth Atalay
Cam Realty and Property Management - Clermont, FL
Cam Realty of Clermont FL

Carla, I had this conversation with a buyer's agent on one of my REO listings. MLS says "Cash/Conventionl", she called to let me know she was going to submit an offer with an FHA which is not listed in MLS so the seller(bank) is not accepting FHA as the property will not pass FHA inspections. She had a problem with this no matter how I explained.
What's in MLS is not a contract, this is a great post and I agree with you 100%.

Feb 12, 2016 11:45 AM
Carla Muss-Jacobs, RETIRED

Beth Atalay The buyer's agent must present any offer her client instructs her to write.  If her client instructs her to put in an offer on your REO lising with FHA as the terms, she must obey.  Obedience is one of a real estate agent's fiduciary duties.  


Once submitted, the seller can reject the offer, and then they instruct you to prepare the appropriate forms and counter with terms they will accept.


End of story.

Feb 12, 2016 12:00 PM
Pamela Seley
West Coast Realty Division - Murrieta, CA
Residential Real Estate Agent serving SW RivCo CA

It's clear there are gray areas, and agents cannot take it for granted in their advertising on the MLS that because there is a field to input information it should have something in it. I know in the future I am going to be super careful what fields I populate and with what. If I don't know for sure, it's not going in. Since I've been in real estate 9 years ago I was told to be careful what I put in for financing in the MLS. Another area of contention is schools. Yes, there is a field for elementary, secondary and high school, but often the boundaries can change without notice by the school district, especially for elementary and jr high. It's understandable a buyer might be upset when they find out later their children can't go to the elementary school they thought they could. That would be a complaint on the listing agent who advertised the elementary school in the school data field.

Feb 12, 2016 01:33 PM
Carla Muss-Jacobs, RETIRED

The "terms" in our RMLS only puts out the terms acceptable. BUT . . . it's not a contract and I have been known to write offers with "terms" that are not in the RMLS.

Feb 13, 2016 03:08 AM
Praful Thakkar
LAER Realty Partners - Burlington, MA
Metro Boston Homes For Sale

Carla Muss-Jacobs, Principal Broker/Owner I remember a post from Ralph Gorgoglione on the similar topic.

What that means if washer, dryer are included in sale as per listing sheet means nothing! It has to be a part of the contract!

And that's what it should be.

Feb 12, 2016 03:03 PM
Carla Muss-Jacobs, RETIRED

That is a good example Praful Thakkar . . . overall, anything in the MLS is "informational" The contract is the contract.  Our contracts have a section for "Personal Property" which the washer/dryer would be.  And we have a section for the Financial Contingencies.  

Feb 13, 2016 03:10 AM
Gita Bantwal
RE/MAX Centre Realtors - Warwick, PA
REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel

Carla, I am so glad that this post is featured. Thank you for the post. I will share it with others.

Feb 12, 2016 09:01 PM
Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

Carla Muss-Jacobs, Principal Broker/Owner the hostess with the mostess

Feb 12, 2016 10:38 PM
Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Haven Express @ Keller Williams Arizona Realty

Carla Muss-Jacobs, Principal Broker/Owner "The information in the MLS listing sheets have never been, and never will be -- CONTRACTUAL!" and "The listing information merely indicates the SELLER MAY ACCEPT THE TERMS of a cash offer, or a conventional loan, or VA loan, or FHA loan."  Completely agree - and will be obtaining an opinion from the AAR Legal Hotline on this one.  Re-Blog!

Feb 12, 2016 10:40 PM
Carla Muss-Jacobs, RETIRED

Tony and Suzanne Marriott, Associate Brokers thanks for the reblog 

Feb 13, 2016 03:52 AM
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

Anthony Vosilla ~ hi Anthony... I'm the author of the original post. Our MLS does not say any financing is acceptable, only that it might be possible.  That FHA handbook you refer to is hundreds of pages and we as agents can't really digest it all or keep up with changes. We try to do that and mis-state something we are again accused of negligence or even of practicing law or money lending, which we are not qualified to do.

Feb 12, 2016 11:56 PM
Pamela Seley

Totally agree with you Nina Hollander -- it's obvious many loan originators don't know all the FHA rules, and why lenders have underwriters. Agents can't be expected to know.

Feb 13, 2016 01:55 AM
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

Carla Muss-Jacobs, Principal Broker/Owner ~ I, along, with just about every other agent who's commentd am in total agreement with your position. In fact, I'll be putting together a list of points to give to our Broker/Owner asking for clarification as to the company's position on how we handle this issue in future.

By the way, had not realized until a few minutes ago that I wasn't "officially" following you, so I just did. Sorry about that oversight, especially as I check in on your posts regularly.

Feb 12, 2016 11:58 PM
Carla Muss-Jacobs, RETIRED

And now I am officially following you   As you see from our listing sheet, the "Terms" are under the Financing field.  But, this isn't set in stone either.  If the seller only has CASH, CONV that doesn't mean they won't take VA, or FHA . . . or a trade (although rare).  

Feb 13, 2016 03:55 AM
Carol Fox
Allen Tate Company 704-905-3935 - Matthews, NC
Helping You Discover Charlotte's Best Small Towns

The North Carolina Real Estate Commission is pretty adamant that agents be responsible for what they enter into the MLS listings.  For example, square footage doesn't have to be included in listings (according to the NCREC) but when it is, it has to be accurate.

Feb 13, 2016 12:02 AM
Carla Muss-Jacobs, RETIRED

Carol Fox define "accurate" . . . in terms of room measurements, are there protocols in place for agents to take measurements for "accuracy"? If I was a listing agent in NC (and my son went to NC School of the Arts in Winston-Salem, lovely state), I'd put in the address of the property, the list price, and post some photos . . . and that would be about it.

Feb 13, 2016 03:15 AM
Carla Muss-Jacobs, RETIRED

P.S.  If there are no protocals in place on square footage than what is "accuracy"?  If it's "accurate" to me . . . is it "accurate" to you?  


How does a real esate agent take "accurate" room measurements if there are no protocals and procedures in place for them to follow?  Are there?  I bet not.  I bet the NCREC doesn't have standardized instructions for real estate agents to follow.  If I were to measure a bedroom . . . is that from the threshold to the closet . . . including the closet? not including the closet? 


This is a photo of my kitchen . . . but there is a family room which the kitchen opens to.  There are no walls.  And there is a separate eating area/nook on the open-floor plan design.  Where does the kitchen "end" and the kitchen nook begins?  Speaking of nooks, what if it's an alcove and has 5 sides? How would I take "accurate" measurements of that?  


Do I place measuring stakes in the areas to plat the area off so I'm "accurate" and anyone else taking measurements will use the same measuring stakes and not file a complaint against me for being "inaccurate"??


 


What if there's a living room/dining room combo?  Where does the living room end? Where does the dining room begin?


In our RMLS each data entry field should be filled in.  That includes measurements.  And it's INFORMATIONAL to help the buyer, not a contract of the area's dimensions set in stone.   The buyer needs to perform their own due diligence.  If room measurements aren't "accurate" by whom? What is the definition of "accurate" of which the NCREC is relying?


Carol Fox as I said, if I was a listing agent in NC, and I didn't have to fill in all the data entry fields . . . my listing would have the address, the list price and a few photos.  

Feb 13, 2016 03:28 AM
Lyn Sims

Define accurate indeed? And then I'm sure there's a disclaimer at the bottom like all MLS's have.

Feb 14, 2016 12:19 AM
Gene Riemenschneider
Home Point Real Estate - Brentwood, CA
Turning Houses into Homes

I agree with you, but it seems in North Carolina the Department of Real Estate does not.  Of course there are dunderheads every where.

Feb 13, 2016 02:32 AM
Carla Muss-Jacobs, RETIRED

Read ^ #23.   Room size accuracy?!?!?  HA HA HA.  Is that from the threshold, to the closet . . . including the closet? not including the closet. How about the room measurements of a living room/dining room combo?  Where does the living room end?  We're supposed to have every data field entry completed in our RMLS and that's to HELP the buyer with "information" about the property.  We can't omit.  And that means we are accurate as we can be.  Buyers need to perform due diligence.  If I was going to be held accountable, and called out on information which wasn't "accurate" then screw putting in anything other than: address, list price and a few photos.  Gene Riemenschneider 

Feb 13, 2016 03:22 AM
Marte Cliff
Marte Cliff Copywriting - Priest River, ID
Your real estate writer

As I understood that post, part of the problem was the agent's failure to disclose that she was a part owner in the subdivision. 

Feb 13, 2016 04:52 AM
Carla Muss-Jacobs, RETIRED

The two are independent issues.  One is about the outcome of a review of agent's responsibility for a home which can not get particular financing when it was stated as a "possibile" method of financing in the listing sheet.  The listing agent got dinged on that, and that affects all listing agents, IMHO. 

Feb 13, 2016 07:32 AM
Anthony Vosilla
Tony's Appraisal Services - Centereach, NY

Nina, Carla and all...

It was not my intention to say that you should know if a listing qualifies for a particular line of financing or not.  The idea behind having a copy of the regs is so if something hits the fan you can check it out yourself and actually show (depending upon which side of the fence you are on) either your seller or your buyer what the issue is.  It is a searchable PDF type file so you can do a word search within the regs.  My comments were not designed to say that a broker should know if a house qualifies.

From there the original blog above said that all MLS system listings are different, with different required information and not required information, including financing.  I find that if a broker has to state the dwelling is eligible to for a type of financing that would, in my opinion problematic.

Feb 13, 2016 06:18 AM
Carla Muss-Jacobs, RETIRED

I don't have time to look up lender guidelines.   What if I thought your idea/suggestion was sound legal advise and I actually did look up information by searching the PDF file.  What if I presented the informatin I found to my client and they relied on that information . . . and it was wrong!  Then what?   Can I tell them "Ah, Tony in upstate New York said we should do a search on the PDF"??   The lender regs are totally, and I mean totally, out of my baliwick and outside the course and scope of my real license.  I am not a lender, nor do I give financial advice regarding a client's loan, the qualification of the loan and/or the ability of the buyer/borrower / property to secure a loan. 


I wish people who aren't licensed would stop thinking they know what a real estate licsenee can/can not/should/would/could do. 


ORS 696.810 (6) Nothing in this section implies a duty to investigate matters that are outside the scope of the real estate licensee’s expertise, including but not limited to investigation of the condition of property, the legal status of the title or the owner’s past conformance with law, unless the licensee or the licensee’s agent agrees in writing to investigate a matter. [1993 c.570 §4; 2001 c.300 §46; 2003 c.398 §12; 2005 c.393 §7]

Feb 13, 2016 07:39 AM
Karen Fiddler, Broker/Owner
Karen Parsons-Fiddler, Broker 949-510-2395 - Mission Viejo, CA
Orange County & Lake Arrowhead, CA (949)510-2395

I agree with you, but I've also had times when the other side has tried to make it so. I put in the MLS once that the garage was 3 car with plenty of room for storage. They took that to mean the non-attached cabinets in the garage would stay. Nope. 

Feb 13, 2016 07:09 AM
Carla Muss-Jacobs, RETIRED

Unless that non-attached storage was written in the offer, then it's not part of the contract.  Plenty of storage doesn't mean the storage shelving that is personal property will remain. Thanks Karen Fiddler, Broker/Owner 

Feb 13, 2016 07:34 AM
Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Haven Express @ Keller Williams Arizona Realty

Is there a link to this ruling on the NCREC website?  Looked - but could not find.

 

Thanks!

Feb 14, 2016 12:07 AM
Lyn Sims
Schaumburg, IL
Real Estate Broker Retired

Great post Carla & I remember when I read Nina's post my face got all scrunched as 'whaaaaa' flew out of my mouth.

I will look & see what our contract reads & be sure that it's similar or forget the FHA mention.

Also sounds like a good defense might not have been presented to the NCREC or even if one was allowed.

Feb 14, 2016 12:18 AM
Carla Muss-Jacobs, RETIRED

Lyn Sims According to Nina's original post, the MLS listing input is "possible" financing terms.  Okay, so FHA wasn't possible, so sue me . . . oh, snap!  Looks like they did!  LOL.  That's the slippery slope and it should not be up to the listing agent to know what buyer/borrower OR property can/may qualify for.  Whaaaaa is right!  Our MLS is vastly different.  The "terms" are what a seller may accept, and of course that's all negotiable.  Some seller don't want to accept VA terms, for example, because they have to pay a little more on their end (some fees are not allowed for buyer/borrower to pay).

Feb 14, 2016 06:35 AM
Jan Green - Scottsdale, AZ
Value Added Service, 602-620-2699 - Scottsdale, AZ
HomeSmart Elite Group, REALTOR®, EcoBroker, GREEN

Carla - had to read a lot of comments above to see what opinions were on this because the way I read it "the property didn't qualify for FHA financing" but reading on I see that your MLS is like our MLS - the seller may not want new financing to be FHA.  When we start talking about FHA qualified properties, that smacks of condo financing.  

Reading Nina's post I see that FHA financing was mentioned, but as you write, that does not a contract make.  It does sound all out of whack!   Jeez sums it up!

Feb 15, 2016 07:16 AM
Ed Silva, 203-206-0754
Mapleridge Realty, CT 203-206-0754 - Waterbury, CT
Central CT Real Estate Broker Serving all equally

Good post for at least getting a conversation started.  Regardless of what a seller's agent or even the seller may want to happen, except for CASH, it is always subjective to the appraisal and no one can predict what they might do.

Feb 16, 2016 08:54 AM
Sally K. & David L. Hanson
EXP Realty 414-525-0563 - Brookfield, WI
WI Real Estate Agents - Luxury - Divorce

 We do not make claims about what financing will work..only what we know absolutely will not...

Feb 20, 2016 11:22 PM
Winston Heverly
Coldwell Banker Access Realty - South Macon, GA
GRI, ABR, SFR, CDPE, CIAS, PA

I enjoyed your informative post, glad I came across it in the archives.

Mar 11, 2016 12:51 PM
Debbie Laity
Cedaredge Land Company - Cedaredge, CO
Your Real Estate Resource for Delta County, CO

WOW...who would even think the information in the MLS is contractual. But as they say...you can't fix stupid. Everything is negotiable. Great post, Carla.

Mar 13, 2016 10:32 AM