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Will you PLEASE call me back?

By
Real Estate Agent with Keller Williams Realty Atlanta Partners

 

There are few things as frustrating as calls that go unreturned.  From real estate agents.  You know, people who make their living on the phone. 

When you take the time to call an agent and make an appointment to show their property (and many agents in my area don't even bother taking those calls - they direct appointment calls to their sellers), and then take your clients to see that listing, it is common courtesy to the seller of that property to give the listing agent some feedback when requested.  Maybe you and your buyer noticed a strong odor, or maybe the house was too cluttered and didn't show well. Maybe they decided to make an offer on another property.  BUT YOU NEED TO TELL THE LISTING AGENT.  They need to relay information to the seller, who took the time to get their home ready to be shown. So take those few minutes and be honest. Be nice, but honest.

And for you agents who don't answer or return calls when agents call to ask questions about your listings...do you have so much going on that you don't feel you need to talk to the agents trying to sell your property?  You must be independently wealthy and are just "dabbling" in the business.  How do your sellers feel about that?

Comments (10)

Diane Lombardino
Keller Williams Realty of Jupiter - Palm Beach Gardens, FL
Hmmmm......dabling, that's what it is for sure!  I had this happen to me this week.  I waited 24 hrs. for an agent to call me back.  That's my limit!  I called her office and finally got her to call me back.  It is unbelievable?  Where is the professionalism???
Apr 24, 2008 10:03 AM
Steve Loynd
Alpine Lakes Real Estate Inc., - Lincoln, NH
800-926-5653, White Mountains NH
We all need the business, if agents wouldn't call back ask to speak with the managing Broker, and see if the boss wants the business. there is no need to get blown off in this market
Apr 24, 2008 10:05 AM
Cathleen Rodgers
North Texas GMAC - Desoto, TX
e-Pro, ASP
Thank  you we are primarily sellers agents. we want and need feedback. When a buyers agent says they have a client interested in the house- please respond back to us further if they have changed their minds. Feedback is a must!!
Apr 24, 2008 10:11 AM
Vanessa Krempa
Princeton, NJ
I really appreciate feedback.  Otherwise, how is the seller to know why their home didn't receive an offer?
Apr 24, 2008 10:17 AM
Joshua & Kathy Schmidt
ERA Henley Real Estate - Cabot, AR

That is one of my peeves when an agent doesn't answer the phone or call you back.  I just don't understand that, especially when you are trying to sell one of their houses.  Oh well, its their loss.

Apr 24, 2008 10:19 AM
Kathie Burby
Coldwell Banker Mother Lode Real Estate - Sonora, CA
REALTOR, SFR, Tuolumne County Real Estate Guide

It all comes down to manners - common courtesy can go a long way. Unfortunately, I think there are agents who are lacking in manners and social graces every where you go. Those agents usually think themselves most important and often make it difficult for those of us who are diligent to do our jobs.

 

Apr 24, 2008 10:36 AM
Terry Ledford
RE/MAX Town and Country - Blue Ridge, GA
Realtor - Ga. Mountain
Hi Laury..I have the hardest time getting people to give any feedback. I think it should be a common courtesy and it does not take but a minute and I also try to be honest with my feedback as well. Get post.  
Apr 24, 2008 11:24 AM
Julie Chapman
Julie Chapman Broker - Ormond Beach, FL
Daytona Beach Shores, Florida

Hello Laury,

I find that there are too many part time agents that have full time jobs often can't return phone calls until they get off their other jobs....

Apr 24, 2008 12:05 PM
P G
Charlottesville Solutions - Charlottesville, VA

I see that you are new to Active Rain and I just wanted to welcome you.

I hope that you enjoy it as much as I do and that you find it a great resource.

Apr 25, 2008 07:33 AM
Rick Sergison
EXP Realty of Canada Inc., Brokerage - Pickering, ON
Durham Region Real Estate Blog

I just stopped by to welcome you to Active Rain. I hope that you find it a great benefit to your business and that you see the value that I have also found here. I am from Charlottesville Virginia and using Active Rain has really increased my business!

My main blog on Active Rain is here: Charlottesville Real Estate Blog, not the link at the bottom of this post.

I hope you will look into the many groups as there are some great group both local and broad based,....

enjoy!

Apr 27, 2008 08:02 AM