Work We Do,They Never See, But We Need To Promote (Our Value)!

Real Estate Agent with Big Block Realty 858.232.8722 CA BRE# 01261476

The Work We Do That They Never See, But We Need To Promote! (Our Value)


My Journal of just one Escrow, but many could be written about like this one, as Realtors, we do so much for our clients, much of which is unseen and taken for granted; because we're that good. They don't realize many agents do not do what we do and we're too professional or humble typically to call attention to what comes naturally for our level of service.


Jan 29, 2016 - Lead arrives.

Call lead, ask lots of questions.

NorCal Parents needing to buy a condo for their daughter’s Junior/Senior year at UCSD.

All cash purchase, between now & April, “no hurry”.

Send me: Proof of Funds, Send Clients: Buyer Representation Agreement & Set Up MLS.


Jan 30, 2016 - “We really like this one!”

The preview process starts already, within 24 hours of being told “we’re in no hurry”.

Previewing properties and offering opinions on those I know all to well. (our value)

They decide to book a trip to San Diego and view properties for 2/13/-2/14

I block 9am-3pm for them 2/13 and set up my partner with them for 2/14 as I do not work Sundays, especially Valentines Day (happy wife, happy life).


Jan 30 - Feb 11, 2016 - Vet out properties, preview and begin to formulate a tour of homes.

Several hours dedicated to calls, previews & arranging an efficient order of the tour. (our value)

Multiple e-mails, texts & calls to the buyers explaining pros & cons of different properties.


Feb 12, 2016 Finalize Tour

Many last minute adjustments and additions as our market moves quickly.

Add new properties that just came on, remove saved properties that just went pending.  (our value)

Finalize plans with buyers, buyers travel to San Diego.


Feb 13, 2016 First Meeting & Tour

9:00am Short meeting at my office, proof of funds & buyer representation received. Review tour and discuss expectations for the day.

9:30am-12:30pm Tour Homes, return to office and up the budget, pull more properties, go back out on tour.

12:30 Lunch with buyers.

1:00pm-3pm Tour properties from new budget/find a winner! They go to dinner, I go to-

3:30pm-5:30pm serve other clients with scheduled meetings. (our value)

6pm-7pm return to write an offer on our winner and submit their offer. (our value)


Feb 15, 2016 Negotiate offer, we cam e in low within the market value range, we finally settle    

          On the middle after 2 counter offers and a 2/29/16 close of escrow. ACCEPTANCE!

Clients back in NorCal, today is President’s Day Holiday. (our value)

Feb 16, 2016 Open Escrow, set up inspections Transaction Coordinator goes to work on the  

           File and collecting / distributing paperwork, disclosures & reports.

Feb 17, 2016 Attend Property & Termite inspections for buyers, perform agent’s visual

          inspection, report back to buyers on verbal findings. (our value)

Feb 18, 2016 receive reports and discuss request for repairs. Call listing agent to share

          potential repairs-list, so he can prep the seller and I can get a feel for their position. First

          sign of agent defensiveness shows up here. I ignore it, remain polite, forward reports.

Feb 19, 2016 Request for Repairs-a reasonable list that stands a chance. (our value)

Feb 22, 2016 Received previous reports done by a buyer that had canceled escrow prior to us! This is        

          first indication to us this property had been in escrow before, it was not revealed on

          the MLS nor by the listing agent prior. Contradictory reports to ours reveal electrical

          concerns & chimney issues. Previous inspector comes off like a loose canon and makes

          some obvious errors, but now I have to prove that with facts. (our value)


Feb 22-23, 2016 - I go to work on sorting this out; schedule my electrician & chimney-

sweep/inspector. Begin working with listing agent on these concerns, implying some deal breakers in the reports. Before I can even get a written response to the request for repairs, listing agent is having some of our repairs resolved with his team of repairmen. (Remember I said I remained polite, I also remembered he’d had a failed escrow not 2 weeks prior still fresh in his seller’s mind). (our value)


Feb 24, 2016 - with electrical & chimney reports now in from our trades-team, squashing major buyer concerns, a seller credit for repairs on deferred items and 6/10 of our requested repairs resolved by the listing agent’s tradesmen, we’re ready to remove all contingencies. (our value)


Feb 25, 2016 - the carpet cleaning I negotiated happens and we’re all in to close. (our value)

Feb 26,2016 - I verify carpets are clean, buyers money is received by escrow, ready to close! (our value)

Feb 29, 2016 (Leap Year) - we get a unique close of escrow date and the deal is done! (our value)


With the exception of the original tour of homes, my clients were able to go through all this and more (I spared you many other details) while from the comfort of their own NorCal-home, without missing work, soccer practices and business trips. (our value)

As your Realtor, I work hard so you don’t have to. I address the concerns, so you don’t have to worry. I allow you to have peace of mind on one of the biggest purchases of your life. This is not a unique story, I do this for every client; some even more, some require less, but I’m prepared to do whatever it takes. (our value)


Oh by the way, the listing agent invited me out to coffee, he said he likes my style and wished to chat with me more about the way I conduct my business. and yes you guessed it...(our value)!

Posted by

REALTOR®, CRS, RCS-D, CDPE, ePro, Certified:Military Home Specialist,

Certified: Luxury Home Specialist Podcast Host, Author & Keynote Speaker


Brokered by Big Block Realty

Do You Know The Market Says Your Home is Worth?

CA-BRE# 01261476, since 1999  (My Team)

 "Oh by the way, I'm never too busy to serve you and your referrals to good people like you."

 mobile: 858-232-8722 / e-fax: 650-240-0717 

 Sunroad Corporate Center: 4445 Eastgate Mall l Suite 200 San Diego l CA 92121

RCS-DivorceSouthern California Chapter of Certified Residential Specialists (CRS)

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    Serving: La Jolla * Downtown * Coastal Properties * Metro SD * Seniors & Military-Rebates!
Disclaimer:  Nothing in this blog article is to be construed as legal advice, tax advice, medical advice or financial advice.  For legal advice see an attorney.   For tax advice, health or financial advice see a tax attorney, certified public accountant, or other qualified professional.

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Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

I bet you did more than what shows here.  I know on any given deal I couldn't begin to fit it into a blog post.

Feb 29, 2016 05:52 AM #1
Thomas J. Nelson, Realtor, ePRO, CRS, RCS-D
Big Block Realty 858.232.8722 - La Jolla, CA
& Host of Postcards From Success Podcast

Very true Tammy Lankford these were just the highlights, I left out the boring minutia.   

Feb 29, 2016 06:01 AM #2
Jeff Dowler, CRS
Solutions Real Estate - Carlsbad, CA
The Southern California Relocation Dude


A very nice overview of what has to get done to get buyers from start to finish. But we all know the list of everything would go far beyond 1, 2 or likely 3 blog posts!


Mar 08, 2016 11:18 PM #3
Evelyn Johnston
Friends & Neighbors Real Estate - Elkhart, IN
The People You Know, Like and Trust!

You did a great job for those out of towners! Their College Student now has a place to live and can focus on studies.

Mar 11, 2016 07:30 AM #4
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Thomas J. Nelson, Realtor, ePRO, CRS, RCS-D

& Host of Postcards From Success Podcast
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