Great words of advice and thank you for your story

so true Erin. I know of agents who take it very personally if someone does not choose them. People have many reasons for why/how they choose. They often have a change of mind later.

Excellent story Erin, thanks for sharing.

 FOLLOW UP! STAY PROFESSIONAL! STAY IN TOUCH!.....BINGO!  That's the ticket!

Being a sore loser is never a good thing, We all know that sometimes those loses in business are temporary.  Stay professional, stay in touch and remaind approachable.  It got this guy your business when you needed him.

Hi Erin - It's those kinds of situations where professionalism and persistence pay off. Both our lender and our title company became members of our team in similar circumstances.

Erin Bates This is an excellent report on properly fallow up on leads.

Follow up is the only way to close many leads, and many people fail to do it.  Sounds like Ben knows what he's doing, great testimonial here!

You make an excellent point about followup, Erin.  Many simply give up after initial contact!

Great post and welcome Ben!!

Thanks for this post.  A great reminder that No does not always mean no ... it just means "Not Yet!"

This is true. If at first you don't succeed try and try again.

So - the online find wasn't such a great find? 

Good advice and it reminds us that we can't just be online (although that is a good place to be) but we have to be face to face with people and follow up, follow up.  

I love the Winter Design Group Logo! I'm glad you found the right fit for your company.

Great Lesson Here..  Basic's,,, always back to Basic's... Thanks for taking time to remind us..

Turning suspects into prospects should always be your goal. As you email, text and direct mail your list, make sure to mix that with a phone call...

Thank you for sharing, as I may be in a position to take a look at this close.

In KW BOLD class now.

Great story, Thanks for sharing!

Stay professional and follow-up are key. We have some online leads that tell us they are working with another agent. We make a note but then follow-up at a later date just to see if they're still happy with that other agent, who obviously doesn't have a website as good as ours. :)

Great post!

Thanks for sharing Erin. You are so right that time can change things. We need to be patient and professional and we will reap the good results.

Good post.

It's the art between trying too hard and not trying enough. It's a weird balance and teeter totter.

I mean, timing really is everything and then there's not waiting too long also. That's yet another balance. John Wiley

Hi Erin --- what a powerful example.   Ben Winter has a positive attitude that will likely bring the best possible results for Williams Title.  This sounds like an ideal match.   

Your post provided us with a lot if wisdom, and for me, inspiration, so thank you Erin!
Yesterday a seller called to let me know they chose a different agent. I was disappointed! Still, I was graceful and professional, and quickly sent an email to their cousin-a high end agent in another market who had referred me - and thanked her for the opportunity.

Hi Erin, you offer tons of wisdom in this post, so glad you found Ben Winter, I'm confident he will add tons to Williams Title Co.

Very smart advice except in real estate if we lose a listing, we can't follow up.  I still mail my "farm" cards to those that didn't list with me, and try to include relevant data but personal phone calls are out.  Love the concept and this is a great piece of advice for us if it doesn't involve a listing. Staying in touch is key, even if we feel the other party isn't interested.  

Good morning Erin Bates ,

Wow for the life of me I don't understand why this post isn't featured! I caught your post when Winston Heverly reblogged. What a power example of how good communication and follow up is the best route to take! It sounds like you made the right choice!!

Good morning, Erin Bates I just saw this posted with a reblog from Winston Heverly ...and I'm so glad I caught it....what a great story....and so many good lessons to learn from this one post....another post that MISSED being a FEATURE....it's worthy....