If Your Client Thinks You Stink Will You Let Them Cancel The Listing Agreement ?

By
Education & Training with (retired) TN LIC# 290452

                                   stink

Some public sentiment regards that the very best agents among us are the ones that allow their clients to flake out whenever they want to.

Usually it's because the client isn't happy with the way you deal with them.

What kind of situations have you had like this and what do you require, by the way of an explanation, from your client before you allow them to run ?

Would you insist that they give you the chance to make things better first, or just tear up the contract ?

Thanks to all for your thoughts and comments.

Posted by



David Saks



Time&Temp Memphis

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Rainer
31,965
Scott Benson
Geneva Real Estate and Finance - Santa Monica, CA
I look forward to see what comments you get back on this question.  I deal in mortgages and obviously the moment someone begins to feel unhappy, they can stop working with us immediately
Apr 26, 2008 06:06 PM #1
Rainmaker
1,131,270
Chuck Carstensen
RE/MAX Results - Elk River, MN
Minnesota Real Estate Expert

Good question.  For the most part I would let them go.  But I would probably probe a little.

Apr 26, 2008 06:06 PM #2
Rainmaker
1,373,197
Michael Setunsky
Woodbridge, VA
Your Commercial Real Estate Link to Northern VA
Sure, I use this strategy in my listing presentation. If for whatever reason there is a conflict between the Seller and/or the Listing Agent, it doesn't do any good to prolong the relationship from both parties perspective. I would let them out of the contract. 
Apr 27, 2008 02:41 AM #3
Rainmaker
1,570,074
David Saks
(retired) - Memphis, TN
Me too, Scott. When things sour it might be best to let go. Thanks.
Apr 28, 2008 05:22 AM #4
Rainmaker
1,570,074
David Saks
(retired) - Memphis, TN
Inquiries are good, Chuck. Thanks.
Apr 28, 2008 05:22 AM #5
Rainmaker
1,570,074
David Saks
(retired) - Memphis, TN
Sounds like it works well for you, Michael. Thanks for posting.
Apr 28, 2008 05:24 AM #6
Rainer
11,796
Peter Wolf
Coldwell Banker - Valley Village, CA
We tell our clients up front that if they are unhappy with us that they first talk to our Broker and if we can't figure out how to get past the problem, we'll let them out of the contract.  There's no good in working with someone after the bloom is off the rose.
Apr 28, 2008 05:26 AM #7
Rainmaker
1,570,074
David Saks
(retired) - Memphis, TN
...or if all that's left are the thorns. Thanks, Peter.
Apr 28, 2008 05:30 AM #8
Rainmaker
1,570,074
David Saks
(retired) - Memphis, TN

Less headache, too, Erica. Sounds like a nice plan for you. Thanks for commenting.

Oct 24, 2008 01:08 PM #11
Rainmaker
1,570,074
David Saks
(retired) - Memphis, TN

So right, Erica. Thanks

Oct 26, 2008 10:29 AM #13
Rainmaker
1,570,074
David Saks
(retired) - Memphis, TN

You handled it well, Erica. Fie on that rude client. You deserve better.

Oct 27, 2008 03:21 PM #15
Rainmaker
1,570,074
David Saks
(retired) - Memphis, TN

Your more than welcome, Erica. I'd offer this hot chocolate to you to relieve the stress.

                                            hot chocolate

Oct 28, 2008 08:50 AM #17
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Rainmaker
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David Saks

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