How do I find and keep great talent on my real estate team?

By
Title Insurance with Old Republic Title

LESSONS FROM AN EMPOWERED & LOYAL EMPLOYEE

employee loyaltyI was fortunate to attend a training in Washington with all-world Realtor, business leader, visionary, and empire builder, Ben Kinney, benkinneyteam.com, with Keller Williams, kw.com. I walked away with a bigger vision of my own future as well as some really powerful takeaways on how to find and keep great people on a real estate team.   

Before I get into those takeaways, here's a little background that may give me some authority on this topic. I am an entrepreneur at heart, yet I work for a major corporation. I never thought that my entrepreneurial spirit and upbringing from business owner parents would allow for me to not own my own business. I've been proven wrong. I have realized the unique position of an intrapreneur, innovating and helping to change an industry from inside of a major corporation. I'm inspired and empowered to do this because my management team at Old Republic Title, ortc.com, embodies these lessons better than any other group of leaders that I've ever met. And this feeling is unanimous amongst those of us that work for Old Republic Title. The leadership that we enjoy from Bill Thomas, Steve Yeager and Ryan Wood creates not only a sense of empowerment, but also a deep loyalty. 


So, here are some thoughts and takeaways-

First, when you have people that you absolutely want to have as part of your business, look at life through their eyes--asking, what can I do to make this person's life better? In other words, ask and find out the following questions: 

  1. Where are they at in their life?
  2. Where they do they want to be in their life?

Then, position yourself as the very best means to help them get from where they are to where they want to be. Be sure that the vision of your business is big enough that the vision for their business and life, can fit inside of your vision. When you speak about your vision, tie it back to how this helps them fulfill on their vision.

business and career mentorship and consulting


As I shared some of these takeaways with a friend of mine who used to be a part of a very successful real estate team, and has now left to be on his own, we discovered something. He shared that in all of their team meetings and individual conversations while on that team, the talk was about the vision of their team and company. That's nice, he shared, but I was never asked about my vision nor did I see or hear how that success would get me to where I wanted to go... so I knew I had to leave if I was going to fulfill my vision.

The oft-quoted gem from the late Zig Ziglar, zigziglar.com, comes to mind 'You can have everything you want in life if you will just help enough other people get what they want.'

We often think of this quote in terms of our customers, but it's just as true with the people that work for, and with us.

 

This article was originally written and posted at http://www.itsabouttochange.com/blog/finding-and-keeping-talented-people  

 

Comments (31)

Kat Palmiotti
406-270-3667, kat@thehousekat.com, Broker/REALTOR® - Kalispell, MT
Helping your Montana dreams take root

Welcome to ActiveRain! 

Coming from a position of wanting to give/help can make some wonderful relationships.

Apr 29, 2016 08:21 PM
Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Haven Express @ Keller Williams Arizona Realty

Welcome to Active Rain Justin Stoddart -  as REALTORS® who have been here for more than 9 years, it's well worth it!

Apr 29, 2016 10:24 PM
Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Haven Express @ Keller Williams Arizona Realty

And thanks for a well written and easy to read post - looking forward to reading more from you!

Apr 29, 2016 10:24 PM
Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

Rent your picture out for side income

Apr 29, 2016 11:38 PM
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Justin, hearing Ben Kinney is uplifting and encouraging to our business.  GREAT first post, and look forward to reading more.  Welcome to ActiveRain.   

Apr 29, 2016 11:42 PM
Annette Lawrence , Palm Harbor, FL 727-420-4041
ReMax Realtec Group - Palm Harbor, FL
Making FLORIDA Real Estate EZ

Justin,

Welcome to Active Rain. It is always an exciting time to attend an event and leave with a brain full of information and a robust 'Gotta do this" list.

The challenge of retention, in my opinion, is not so simple. The two take aways have been the same ones promoted since 1990. 

  1. Where are they at in their life?
  2. Where they do they want to be in their life?

Things have changed if keeping the 100,000 new agents that come on board every year is important. These folks know at their young age what us old timers come to realize at 55. And it is missing from the list.

Quality of life.

And for each, this element varies. And quality of life as folks mature become a moving target. 

Apr 29, 2016 11:59 PM
Sybil Campbell
Fernandina Beach, FL
Referral Agent Amelia Island Florida

Hi Justin Stoddart, Welcome to Active Rain and congrats on a wonderful first blog post.  The content was very good and well thought out.

Apr 30, 2016 01:30 AM
Susan Jacobsen
The Alliance Group Realty - Hilton Head Island, SC
20 Years Providing WOW Real Estate Service

Justin - welcome to the Rain! You'll find loads and loads and loads of help and other great ideas. This group costs you nothing but time to listen, read, and absorb! Great first post.

Apr 30, 2016 04:58 AM
Barbara Todaro
RE/MAX Executive Realty - Happily Retired - Franklin, MA
Previously Affiliated with The Todaro Team

Hi Justin Stoddart it takes patience and time to create a team that's worthy of boasting about.... it's a long hard road but if you pay attention, it can happen.... I had one for many years and my daughter now has her own....

Apr 30, 2016 06:49 AM
Barbara Todaro
RE/MAX Executive Realty - Happily Retired - Franklin, MA
Previously Affiliated with The Todaro Team

and welcome to ActiveRain...it's a great place to learn, share, market and network....and I hope you enjoy all of it...

Apr 30, 2016 06:49 AM
Bob Crane
Woodland Management Service / Woodland Real Estate, KW Diversified - Stevens Point, WI
Forestland Experts! 715-204-9671

Wow Justin, excellent lessons that you have shared here from Ben, Zig and others!

Thank you!

 

Apr 30, 2016 04:07 PM
Bob Crane
Woodland Management Service / Woodland Real Estate, KW Diversified - Stevens Point, WI
Forestland Experts! 715-204-9671

Btw, welcome to Active Rain, looking forward to reading many more of your posts, let me know if there is anything that I can do to help as you get started here.
Bob

Apr 30, 2016 04:08 PM
Gita Bantwal
RE/MAX Centre Realtors - Warwick, PA
REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel

Good luck in achieving your goals.

Apr 30, 2016 09:48 PM
Susan Laxson CRS
Premiere Plus Realty - Naples, FL
Realtor in Naples & Marco Island, FL

Welcome to ActiveRain, Justin and I look forward to reading more of your posts. Retaining talent is probably one of the hardest things for brokers to do, but valuing them and their contribution to the team is the start.

May 01, 2016 12:09 AM
Will Hamm
Hamm Homes - Aurora, CO
"Where There's a Will, There's a Way!"

Hello Ben and Welcome to the rain,  what a great first blog and I am sure we will see more great ones from you.

May 01, 2016 01:00 AM
Sham Reddy CRS
H E R Realty, Dayton, OH - Dayton, OH
CRS

I use Zig Ziglar quote everyday!!!

'You can have everything you want in life if you will just help enough other people get what they want.'

May 01, 2016 01:23 AM
Sandy Padula and Norm Padula, JD, GRI
HomeSmart Realty West - Carlsbad, CA
Presence, Persistence & Perseverance

Justin Stoddart Good post and within your writing, specifically with regard to #2 on your list; there lies the problem. So many have expectations far greater than we can provide. Often, reality needs to take hold over a period of elapse time of repeated failures for these individuals, then they come forward. TIming can be everything.

May 01, 2016 08:46 PM
Carol Williams
Although I'm retired, I love sharing my knowledge and learning from other real estate industry professionals. - Wenatchee, WA
Retired Agent / Broker / Property Manager

Hi Justin,
Ben Kinney is certainly a good one to emulate.  Most seminars contain so much information, people come away excited to do it all.  It's best to pick one or two key things that pertain to you and figure out how and when to implement them.

Thanks for the post... and, Welcome to the world of Active Rain blogging. Blogging can revolutionize your business.   AR is an extremely valuable platform to connect with other agents and potential clients.  I recommend you check out the "Resources" section and click on "Getting Started".

May 02, 2016 06:14 AM
Inna Ivchenko
Barcode Properties - Encino, CA
Realtor® • GRI • HAFA • PSC Calabasas CA

Welcome to the Active Rain community! 

Congratulations on your first blog post! 

May 02, 2016 07:53 AM
Sharon Kowitz
CRS-SRES-ABR-GRI-E-Pro-CREN ~ COMPASS RE - Cary, NC
Cary, NC Relocation Specialist ~ Buying or Selling

Great information, thank you for sharing!...Also, Welcome to Active Rain and congratulations on your first post!

May 03, 2016 01:35 PM