I often hear complaints about other Realtors, but I figured it was just part of the job. Many people dislike Realtors and lately from being online in places like Facebook, I can see why they get some bad impressions.
Obviously Realtors are still people. They have not yet been automated. As in any profession or actually in any part of life, people will perceive and react differently than you.
This morning, a question was asked in a group that I belong to because it is my area. The person asking was looking for a Home Inspector that was good. I immediately sent them the name of someone I enjoy working with. And as a good Realtor I questioned whether or not they had a Realtor and mentioned that their Realtor should be providing lists of Mortgage Brokers, Closing Attorneys and Home Inspectors. I thought all Buyers Realtors did this just as a courtesy and it also helps you maintain a very smooth transaction!
The persons answer was, "Yes I have a Realtor, but she is not familiar with this area." Okay!!! I wished her good luck, but, and I think anyone reading this would have a similar response, Why are you using a Realtor that does not know the area? Contacts aside, maybe you can manage to scrape through and go on FB groups and get some recommendations, but believe me, there are areas that you might want to know more about before you move there! Are you being represented in the best way possible? The answer is NO!
I know some areas like the back of my hand and other areas I am very familiar with. However, there are some places that I truly do not know enough to give any opinion at all. This is where Referrals come in. I just recently had a referral to me in Massachusetts, in a town that although I have been there many times through the years and I am licensed in Ma, I still felt I would be doing a disservice to the Client. I gave the referral back and suggested another Realtor who I know to be very active in that area. No I did not earn anything from it, but hopefully karma will intervene.
My point is, if you do not know the area, you are not honestly and competently representing either a buyer or a seller and if you are a Realtor then you should be referring these clients to someone who does know the area.
Not only is this common sense, it is part of our Code of Ethics. We should not be doing things we know nothing about.