Why Can't "Professionals"Do What They Say They're Going to Do?

Hi Darleen, I was going to do a rant the other day for the same reason. I don't know how some of these people stay in business. Some of the listings I have currently are from expireds and their biggest complaint was no call or feedback from their agent. It is like they threw a sign in their yard and disappeared.

Dave

That is OK..Rant on Sunday...work on Monday!

Rant away, I feel the same way...It makes you wonder if they are even still agents...or if they just went POOF, and forgot to tell their customer's the "Scottie" beamed them up...and away!

Hey GF, why don't you attach a link to your website on here? If you need help, call me. 954-464-4194

We all know that honesty and following up are the best ways to get and retain business. Thanks for calling out those who may have forgotten these simple rules.

Darleen,

I know what you mean and how you feel. I am new to the Mortgage Industry and I have had many of clients and Realtor partners always compliment me on staying on top of things and following through on what i say. It's all about Under promising and Over delivering! If you do the opposite, you will not be working towards earning your clients Trust in you as a professional.

Jose,

   Just when you really think nothing will surprise you again in this business, something always will; and we just shake our heads in disbelief.  Rant away.....

I had a prospective buyer tell me recently that they were disappointed in most agents they talked to.  I wish I had been surprised but perhaps for some agents apathy has set in?

Here's what a professional should possess in a nutshell, Darleen:

• Competency
• Honesty
• Punctuality
• Integrity
• Morality
• Kindness
• Humility
• Perseverence

Shout out to Raleigh.... : 0 ))

-David-

Darleen, This is what separates the "maybe okay agents" and the "top producers".  I was taught a long time ago, the difference is you have to do what you say your are going to do, or do everyone a favor and just don't say it.  You set the expectation and when you let people down, all credibility goes right out the window.  I am with you on this subject.

Darleen,

I've had to do some apologising myself.....I'm sorry to see I'm not alone....

Vanessa.

because they aren't real professionals!

Ricardo Cobos - Mortgage  Banker

Darleen,
It is frustrating that we all are judged by the actions of a few in this profession.  People, unfortuately remember the negaitve better than they remember the positive.  The actions or nonactions of a few just make our job more difficult but we can and do show clients what professionalism is all about. 

Makes you wonder how these "professionals" stay in business!

Darleen,  You are right and this happens more than people think.  I know we are all busy, but it is my professional policy to return all calls and follow up with clients.  I hear all the time that people cannot get the Stager to call them back.  I think that even if  you cannont help each and every client that calls you, to be a professional you should always return their phone calls. 

These are the exact people that I'm hoping end up leaving the business in the next year because of lack of business. You are right, I hear that a lot from my client on why they hired me instead of the other guy, never return calls.