On my radio show today Tom called in to thank me for giving him a name of a termite contractor. That name I gave him was over a year ago.
His neighbor was in dire need of an exterminator and he remembered my recommendation. Not only did my friend and contractor go out and help his neighbor eradicate some large critters that had invaded her home but he went back the following day to check on the customer to make sure she was OK and to again make sure these rodents were gone.
He even re-baited the traps and reassured her.
Tom just wanted to thank me for sharing this inspector.
We talked about how I refer. If I have not used a specific contractor personally or know how someone works, I choose not to give out their name.
After all, any person I refer is a direct reflection on me. That was special for Tom to call with his appreciation on live radio.
At the end of our conversation, I asked if there was anything I could do to help him.
'Not right now but in a year, I am going to be selling my home and I want you to be my listing agent.'
It Never Hurts To Help!