Get the Most Out of Your Open House

Services for Real Estate Pros with Brivity

For Sale Real Estate Sign in Front of Beautiful New Home.

Open house season is sizzling! How are you setting yourself apart from the competition? We’re here to recommend some best practices to add to your toolbelt. Below are some key tools and systems to make the most of your open houses.


What to do at an open house

    • Get the attendees signed in! Introduce yourself to your visitor and get them signed in together. Working with them for their information in-person greatly increases your chance of walking away with the right information to follow up.

    • A great way to capture a visitor during an especially busy open is to use a text-to-lead service. Have a code they can text to get more information on the property, as well as capture their information for you! 

Learn How KWKLY Delivers Quality Leads to Your Phone



    • Follow up. You’ve successfully captured their information, now warm them up by following up. Thank them for stopping by and check in on their home search.

What to have at an open house

    • Information. Provide flyers, links to your listing website that visitors can read while touring, as well as take with them for further mulling.

      • Types of additional information:

        • Homebooks. Create a custom “book” for the home, featuring additional info, photos, area info, a message from the seller about what they love about the home. Click the book to read more about homebooks from a fellow AR Friend Jeff Dowl. 

        • A list of similar properties. Perhaps this home doesn’t fit, but you can help them find the one that does! Help them continue their search and add your contact info. 

        • Financing Options: Most people that walk in are going to need to finance their purchase. Make sure your lender has provided you with what financing this property could look like for someone.

    • Flowers. Maybe it’s old school – but it works! Flowers are fresh, lively and give a pleasant aroma. These are all aspects you want to link to the house you’re trying to sell.

    • Open Windows and Doors (If the weather is right): Opening windows and doors will help bring extra light into the space and make things feel bigger and more open. Plus, you're going to have 50 people come through, so you'll want to keep the air fresh and circulating!

Tools you need for an open house

    • Social media and online marketing: Start early with your advertising and market your open houses at the beginning of the week to give you the most days of exposure. Post to your Facebook and Twitter to get the most eyes on your listing and traffic in the door.

    • Contact capture system: Ditch the paper sign-ins and opt for a fool-proof capture system. One option is to use an app to sign in visitors, having them fill out a short survey of contact information and property preferences.

    • Tons of signs! How many directional signs are you putting out for your open house? Double that! On the Ben Kinney team, we try to get out 20 directional signs for every open house. We don't always succeed, but you'll have no problem finding it. And our open house directional signs even help us drive more leads for our business ... even if they don't stop by the actual open house we are marketing. 

A text-to-lead system (like KWKLY) is a great option and a more subtle way of gaining their name and number. Your visitor gets the benefit of additional property details and you’ve discretely captured their contact information. Everybody wins!


Learn How KWKLY is a Win-Win for Prospects and Agents


Add your favorite open house traditions and you’re set to be the host(ess) with the most(est). Good luck at your next open!


This entry hasn't been re-blogged:

Re-Blogged By Re-Blogged At
Real Estate Best Practices
Keller Williams Active Rain Bloggers
Marketing 101
Technology Side of Active Rain
open houses
leveraging time
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Show All Comments
Winston Heverly
Winston Realty, Inc. - Atlantis, FL

A nice addition to the Active Rain News Post. Good Information. Glad I stopped by.

Jul 20, 2016 01:04 PM #1
Evelyn Johnston
Friends & Neighbors Real Estate - Elkhart, IN
The People You Know, Like and Trust!

I love the links, Jeff Dowler CRS has a great idea he incorporated, and Ben Kinney is just brilliant! I loved this post!

Jul 22, 2016 09:41 AM #2
Jeff Dowler, CRS
Solutions Real Estate - Carlsbad, CA
The Southern California Relocation Dude - Carlsbad

This is such a useful post...and that's not becuase you mentioned me. Thanks for sharing, and for letting me know in advance you were going to.


Jul 22, 2016 09:47 AM #3
Evelyn Johnston
Friends & Neighbors Real Estate - Elkhart, IN
The People You Know, Like and Trust!

Is this the replacement for Jon Washburn 's House Line?

Jul 22, 2016 10:17 AM #4
Melissa Spittel
Coldwell Banker Residential Brokerage - Westminster, MD
"Achieving Results Together "

You offer some great advice. In my area, though, the agent conducting the open house represents the seller and is forbidden from suggesting other properties.

Jul 22, 2016 11:39 AM #5
Praful Thakkar
LAER Realty Partners - Andover, MA
Andover, MA: Andover Luxury Homes For Sale

Brivity CRM - Open Houses in this market is a great way to generate leads - provided it's planned right! 

Excellent step by step for a successful open house.

Jul 22, 2016 04:23 PM #6
Mary Hutchison, SRES, ABR
Better Homes and Gardens Real Estate-Kansas City Homes - Kansas City, MO
Specializing in Brookside, Waldo, Prairie Village

Having a successful open house takes a lot of prep does pay off!  Potential buyers love the handy direction signs and additional info when they get in the house.  Those agents make a good impression

Jul 23, 2016 04:39 AM #7
Steve Loynd
Alpine Lakes Real Estate Inc., - Lincoln, NH
800-926-5653, White Mountains NH

running an open house today...maybe some solutions to the age old open house gig..

Jul 23, 2016 04:44 AM #8
M.C. Dwyer
Century 21 Showcase REALTORs - Felton, CA
Santa Cruz Mountains Property Specialist

Some great advice here - thanks for taking the time to write this up!

Jul 24, 2016 10:57 PM #9
John Wiley
Right Move Real Estate Group- EXP Realty - Fort Myers, FL
Lee County, FL Real Estate GRI, SRES,GREEN,PSA

Great tips for improving the results of an Open House.

Yes, Lots of Signs.

Jul 25, 2016 06:41 AM #10
Kimo Jarrett
WikiWiki Realty - Huntington Beach, CA
Pro Lifestyle Solutions

Lots of good tips except for marketing other properties during your open house. My focus and only focus is to sell the home attached to the open house, after all, don't you think the seller would be upset to discover your energy and efforts were not solely on marketing their property? I would fire the agent immediately under those circumstances if I was the seller, wouldn't you?

Jul 28, 2016 08:40 AM #11
Sherry McNabb
RE/MAX Grand - Katy, TX
Local Roots | Global Reach

Great article!  We use our iPad with an app for our sign-ins and love it.  I am definitely going to want to check out the KWKLY demo as well!

Aug 01, 2016 06:07 AM #12
Sam Shueh
(408) 425-1601 - San Jose, CA
mba, cdpe, reopro, pe

Ideally at any listing you lauch someone next door walked in wanting you to represent them selling.  You also find a buyer or two not necessarily interested in your listing.

The sellers or neighbors love to see a realtor cleaning up, mowing lawn.... A great way to strike conversation.


Aug 01, 2016 11:18 AM #13
Jon Quist
Tucson's BUYERS ONLY Realtor since 1996

"Open house season is sizzling!" That's literally true in Arizona at this time of year! Try picking up your Open House signs without insulated gloves. You'll discover what sizzling means.

Aug 01, 2016 04:41 PM #14
tsephen smith
webtechcouopns - Davenport, NY
Hey, guyess This is stephen smith welcome to my pf

Awesome post on active rain i am very happy to visit here, thanks.

Aug 18, 2016 07:49 PM #15
Sam Shueh
(408) 425-1601 - San Jose, CA
mba, cdpe, reopro, pe

That is the opportunity to get connected with prospects. The more you do the more likely you are in contact with them.

Do it virtually is way harder esp you got 1000s of agents in your neighborhood already.

Aug 19, 2016 02:30 AM #16
Dimitri Matsis-REALTOR® (818) 599-6083
Troop Real Estate Inc. Westlake Village CA - West Hills, CA

Hi Brivity,

It is always good to see what different Realtors®, do for an Open House.  The "20 signs " idea sounds like a winner. Thank you for a well thought out post!


Aug 19, 2016 04:05 AM #17
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