If you read my Stress blog entry a few days ago, you know I ended on a happy note by going home. Now for the rest of the story.
I had installed Windows 10 because for weeks (months?) I had received the message that I only had a limited number of days to install it for free. More messages interspersed with that one that beckoned me with thoughts of being part of the masses who wanted this great new operating system. I mean, if millions of people have it, then I should really want to have it, too, right?
It MUST have been the stress that altered my brainwaves and had me click that “Okay… install it” and put me through the wringer this week. Despite the intervention of online IT help, I still didn’t have wireless online connectivity afterward.
Trust me, I tried things. I reset my preferences to Google and Chrome, reset more passwords in the process than I now remember, and still… no connectivity. Then I tried calling the Windows Store. Why not head to the mothership? The wait time for online help? Over 30 minutes. Perhaps I wasn’t the only one having issues with the transition. When offered the option of having someone call me back, I clicked the proper response number and… was disconnected. It was prompt though, I’ll give them that.
So back to searching for answers, which, I might add is a bit challenging when you can’t search on the web. Then it dawned on me. I had fallen for the hype of 10 when dear little old 8.1 was working just fine. Disconnect, the voice in my head said, so I found that option to uninstall Windows 10.
Then came the warnings including the fact that I might have to reinstall apps. Hang on apps, here we go! I clicked the button to proceed. Then it wanted to know why I was leaving. Really? I’ve never been quizzed when I uninstall anything before.
Then one more warning about how it was going to take a long time and would use more of my battery than could be maintained without being plugged into a power source. Dang, this 10 had staying power when it wanted it. Reminded me of a pesky telemarketer. Or maybe even a co-broke trying to convince me that a low-ball offer was good for my seller. I plugged in the power cord, sat back and waited.
In an amazingly quick time frame, it was done. Gone. System restored. And… immediately I was able to get online. Then I got a text message from Microsoft inquiring about my experience. On a scale of 1-5 with 5 being the best, I just kept clicking 1. Funny how I was disconnected when I called for help, couldn’t get connected when I had installed it, and yet that good old survey came through so quickly, it was almost scary.
Windows 8.1 and I are now in a happily committed relationship. This girl has found what works!