Is your Buyers Agent really working for YOU?

Real Estate Agent with RE/MAX Suburban

Hey Buyers Agents you are making big mistakes .....

Lately it seems that I have been selling homes multiple times for multiple reasons. Very buyers agentfrustrating indeed. But being on the sellers side I have seen an alarming trend happening in my area recently. Buyers Agents that are just not presenting offers on time or in a timely fashion.

Everyone knows the real estate adage 'Time is of the essence'.  It states it clearly in our contract warning all parties that you had better do things in a timely fashion within the set time limits.

Ok, so none of these Buyers Agents have read that sentence it seems.

A couple of quick stories if I could ....

Buyers agent that promises you a contract & 3 days disappear.  When the contract does appear 'in the middle of the night' by email it's not completely filled in & 30K below listing price on a $150,000 listing.  Looking at all the dates from the buyer, they were all dated 3 days ago.  Well where the hell was this?  Was it in the black internet void? Date stamp says yesterday in the middle of the night.  

Well here's what happened during that 3 days Ms. Buyers Agent - we sold it.  Later finding out that you were driving to Iowa is not an excuse for not emailing it 3 days ago. Your BUYERS LOST out not only you.  What will you say to them?

Yesterday we had a dual offer situation & Mr. Buyers Agent said that we'll get an offer to you by 'dinner time'.  Now in IL, that's around 5 to 6 pm so that's what I'm expecting.  The emailed offer arrives at what seems to be the 'witching hour' of 9:30 pm.  That's a few hours bud off that 'dinner time'.  Your BUYERS LOST OUT because of you.  We accepted another offer. 

buyers agentWonder what you told your buyers?  Probably something about how it was that rotten Listing Agents fault.



Well if I am going to be your Buyers Agent, you are going to take priority with me.  I will explain how timeliness can get you the home you desire.  I'll explain how that 'time is of the essence' works in real life.  You are going to get your offer presented 10 minutes after it is signed to the Listing Agent.  Whether it gets the attention it deserves is another matter but I will put a priority on my time to get it into the sellers hands for you.

Just how I do business. 

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lyn sims remax suburban  Lyn Sims    Schaumburg IL Area    Northwest Chicago Suburbs  ●  (847)230-7324

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Will Hamm
Hamm Homes - Aurora, CO
"Where There's a Will, There's a Way!"

Hello Lyn Sims,  You nailed this one.  I wonder sometimes about our profession and the newbie, they need more training and Brokers are not training them the correct way.

Aug 01, 2016 01:55 AM #1
Patricia Kennedy
RLAH Real Estate - Washington, DC
Home in the Capital

Wow.  I read stuff like this and have to say we do not see very much of this kind of behavior here in DC.  I'd say, though, that the reason these buyers missed out was not just that the agent got you the offer late (and who knows when they sent it back to her), but that they offered way below the asking price.  Still, this agent sounds a little less than professional.  Sounds like she could use a personal hot spot for her cell service so she could pull over on her way to Iowa (or just do business in the car if someone else was driving).  Or, how about this one?  Get a colleague to cover your business so you can really take time off!

Aug 01, 2016 02:03 AM #2
Lyn Sims
RE/MAX Suburban - Schaumburg, IL
Schaumburg IL Real Estate

Pat:  Really have someone cover your biz then. It just seemed that she couldn't get the job done for 3 days. When I called her was when I found out she was in Iowa.

Will:  Maybe some of that too.

Aug 01, 2016 02:44 AM #3
Chris Ann Cleland
Long and Foster REALTORS®, Gainesville, VA - Bristow, VA
Associate Broker, Bristow, VA

Amazing that agents like these even have buyers that trust them to represent them.  Then again, they probably get some jacked up nonsense from the agents about it being the listing agent's fault when they don't get an opportunity to compete.  

Aug 01, 2016 03:00 AM #4
Chris Ann Cleland
Long and Foster REALTORS®, Gainesville, VA - Bristow, VA
Associate Broker, Bristow, VA

Featured in the group:  BARTENDER, MAKE IT A DOUBLE.

Aug 01, 2016 03:01 AM #5
Gene Mundt, IL/WI Mortgage Originator - FHA/VA/Conv/Jumbo/Portfolio/Refi
NMLS #216987, IL Lic. 031.0006220, WI Licensed. APMC NMLS #175656 - New Lenox, IL
708.921.6331 - 40+ yrs experience

Kinda chuckling at Patricia Kennedy's comment about the HotSpot in the car, Lyn Sims .... as I can't tell you how many times my wife plays "chauffeur" for this very reason.  Thank God she understands ...

You do what you have to do to provide timely service and advice.  Sadly, some professionals just don't understand this ...


Aug 01, 2016 05:14 AM #6
Evelyn Johnston
Friends & Neighbors Real Estate - Elkhart, IN
The People You Know, Like and Trust!

How can you misunderstand Time is of the Essence?  It means, do it now.

Aug 01, 2016 05:33 AM #7
Kathleen Daniels
KD Realty - 408.972.1822 - San Jose, CA
San Jose Homes for Sale-Probate & Trust Specialist

Lyn Sims - that is the way a true professional does business. The others are without a clue ... and sadly, their client pays the price. 

Aug 01, 2016 05:45 AM #8
Nina Hollander
Coldwell Banker Residential Brokerage - Charlotte, NC
Your Charlotte/Ballantyne/Waxhaw/Fort Mill Realtor

Hi Lyn... great post. I am bamboozled sometimes by what I see buyer agents do that doesn't at all advance their client's cause. Then again, I've seen people agonize longer over a decision on buying a pair of shoes than shopping for and selecting their agent.

Aug 01, 2016 07:53 AM #9
William Feela
Realtor, Whispering Pines Realty 651-674-5999 No.

I have seen agents get sued for not doing their best for their clients and they have lost.

If you have the clients sign a contract it isn't just them on the line

Aug 01, 2016 10:55 AM #10
Carla Muss-Jacobs, RETIRED
RETIRED / State License is Inactive - Portland, OR

Buyers didn't lose a thing . . . your seller dodged a bullet -- the low ball bullet.  Seems as the AWOL agent and their client might have been a real charm to work with {rolling eyes} $30K below list?!?  Maybe the BA was just to ashamed to submit.

Aug 01, 2016 12:21 PM #11
Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

I pay no nevermind to those agents who call and promise an offer.  Pffft.  I pay attention to when it arrives signed.  Lessons learned early about telling seller "we're expecting an offer"

Aug 01, 2016 03:02 PM #12
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Lyn Sims

Schaumburg IL Real Estate
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