Preventing my clients from saying anything as I’m showing Gaithersburg real estate or North Potomac real estate is sometimes a challenge. I let my clients know that some sellers will go to the extent of having a recorder running in the background, whether it’s legal or not. I don’t want to be the broker who ends up with a complaint from a seller because either I or my client said something really negative about the home. And, let’s face it. Some of these properties that we’re showing bring new meaning to the word “staged”. Some are just downright awful, but I try to remember to warn my clients to reserve their comments until we’re well away from the home.
Even if the seller isn’t recording, they may be waiting somewhere around the home until I’m finished showing and the last thing I want is for the seller to overhear comments that would be considered less than optimal. That’s the listing agent’s job to let them know. I’ll provide honest feedback if asked, but it’s not my job to educate the seller on why their home isn’t selling.
This also works in the reverse. Again, I warn my buyers to not show any emotion or excitement when touring properties- especially if the seller is home or the listing agent is somewhere around. Even if the seller isn’t recording audio, you just never know where they might be waiting for you to finish your tour. And open houses really present a problem for me when my buyers decide on the spur-of-the-moment to stop by an open house and then walk around raving about it. Many times, buyers don’t understand that the agent sitting in the open house is representing the seller and everything they say can and will be used against them should they decide to move forward with an offer.
So, Mum’s the word when showing properties and hopefully our buyers will heed this warning.