Why is it good to actually place an order vs a phone call?
Interesting phenomenon exists, lots of people like to call the order in to the boss. Lets look at what happens.
1) The boss isn't always available, staff is likely available.
2) The boss has to remove himself from the work he is doing and become an order taker. While this may make you feel better, lets face it, could this be the best use of the boss's time? Likely not.
3) The staff who would normally take their order and create the paperwork are sitting on their hands waiting for the order that the boss is now taking over the phone.
4) The next question is "what will your charges be?"
Help us help you. I have one client... actually a dozen who like to call me in the blind and say "I have the client on the phone please meet Mr and Mrs... can you set up an appointment. Gee, I'm in the car running down the highway to the next inspection, let me pull over... I've tried that only to have a CHP officer come by to see if he could help me. Then told me to get back on the road. They don't want you to pull off the side of the freeway btw, in case you weren't aware of that.
The other big drawback is my hearing. I have a pension from the US ARMY for my defectiving hearing... too may machine guns, and helicopters when we didn't know to use hearing protection.
In any case the best practice would be to fill our our order form. The order forms asks you "when would you like the inspection?" We have completed about 99.5% on that time and day you requested. It also tells you what you fee will be based on the HUD sliding scale, and the other reports we will need.
If you have blueprints, wood destroying organism report (pest report), engineering reports, well or septic reports, any known defects disclosure, or any other reports send them with your order. Don't wait till we ask for it. If you are looking to close fast these are important details that help us give you the best possible service.