Clients want an Olympic attitude real estate agent!
Many people tell me they had an agent who:
Ignored them and never followed up
They had to call the agent all the time
Stuck the sign in the yard and left
Did not care about them or listen to what they were looking for
A few things that have made me a olympian agent is;
- FOLLOW UP
- BEING HEARTFELT
- BEING PROFESSIONAL ALWAYS
People like to have their calls and texts returned in a timely manner and not next week.
I have had so many people tell me thanks for FOLLOWING UP on top of their transaction. Of course they don't call it a transaction because it is more than a transaction to them! It is on of the biggest deals in most peoples life's, buying and selling a home and you have to be HEARTFELT to understand what they want, not what you might think they want!
They want to work with someone they trust and who has their best interest at heart. They want an agent who LISTENS and cares about them and not just the transaction ....an agent with an Olympic attitude!
Here is an email from one of my clients:
Lastly, you should be a PROFESSIONAL because every client I work with has a different personality and needs. I have to be able to adjust professionaly how I work to accomodate my client. For example: I have an older couple I am helping now and when I go to their home I know it will take 45 minutes to and hour. They are very thorough on everything and they want me to listen ! Another example is helping a millenial recently, he texted me late at night, which I normally don't work so late but I felt this was his way of communication and I had to meet his expectations professionally. Yes I was tired a few nights but the moment he found the home he loved was a priceless moment for both of us!!!
Every agent should have an Olympic attitude about their business in order to succed in the real estate industry. You have to stay positive and carry the torch with you on each and every client appointment. So many agents don't last in this business and I think it is because they lack the Olympic spirit. You have to remember YOU are the only carrying the torch!!