I answered my phone

Managing Real Estate Broker with Fathom Realty PB00068179

I answered my phone.

Yesterday (Sunday afternoon) I was on the golf course (not surprising) when my phone rang. I answered it of course and a woman said her and her husband was driving around a small town in our county. They noticed a for sale sing in the front yard of the home. They called the agent (one of mine) for two days, with no call back from the agent.

They wanted to see the home and while I was still playing I made contact with the agent and made arrangements to show the home today. New client all because the agent who is also the owner did not answer their phone or return a call. Their loss my gain. I just don’t understand; anyone have an answer for this one?

Posted by


NW Arkansas the home of WalMart, JB Hunt Trucking and Tyson Foods.


Come for a visit stay for a lifetime.  


URL http://www.sellnwa.com 

Comments (16)

Barbara Todaro
RE/MAX Executive Realty - Retired - Franklin, MA
Previously Affiliated with The Todaro Team

I'm confused with your post James Dray was the agent one of yours?  if that was one of the peeps for whom I market, they'd be calling 911 to get my foot out of his a$$....

Aug 28, 2016 08:25 PM
James Dray

Sorry for the confusion Barbara.  Yes it was one of my agents.

Aug 28, 2016 08:27 PM
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

I have no answer as to why an agent would not return his or her calls.

Aug 28, 2016 08:42 PM
Stephen Jara
William Raveis - Delray Beach, FL
Senior Vice President

Great post, Thanks!

Aug 28, 2016 08:57 PM
Raymond E. Camp
Howard Hanna Real Estate Services - Ontario, NY
Licensed Real Estate Salesperson Greater Rochester

Good morning again James,

They are afraid of confrontation!

Make yourself an astonishing day.

Aug 28, 2016 09:47 PM
Sheila Anderson
Referral Group Incorporated - East Brunswick, NJ
The Real Estate Whisperer Who Listens 732-715-1133

Good morning James. There is noanswer and it is sad and stupid. I hope you sell it.

Aug 28, 2016 10:19 PM
Carolyn Crispin
Keller Williams Tri-Lakes - Branson, MO
Crispin Team Sells Branson Homes Land & Commercial

I'm surprised they kept calling the agent for 2 days, as most will find another realtor less than 15 minutes if they don't get an answer. 

Aug 28, 2016 10:29 PM
Donald Urschalitz
Lubeck Realty Group - Jupiter, FL
P.A. Realtor ABR RSPS North Palm Beach County

That drives me crazy, sometimes you can't even leave a message because the mail box if full. All I can say is:

Aug 28, 2016 10:42 PM
Ron and Alexandra Seigel
Napa Consultants - Carpinteria, CA
Luxury Real Estate Branding, Marketing & Strategy


We are on the save wave length.  You snooze you loose.  A

Aug 29, 2016 12:16 AM
Sheri Sperry - MCNE®
Coldwell Banker Realty - Sedona, AZ
(928) 274-7355 ~ YOUR Solutions REALTOR®

Hi James Dray - If the agent is yours, I would ask him/her what happened? Sometimes there may be a good reason why.  If there is no good reason....show the agent these posts! 

Aug 29, 2016 01:29 AM
Joe Pryor
The Virtual Real Estate Team - Oklahoma City, OK
REALTOR® - Oklahoma Investment Properties

The answer is first, human nature. The second one is in any prfession there are many who do not believe in excellence or have the talent to succeed.

Aug 29, 2016 08:05 AM
Debbie Laity
Cedaredge Land Company - Cedaredge, CO
Your Real Estate Resource for Delta County, CO

I don't get this behavior. Answering my phone has impressed more than one buyer and seller. I'll continue to keep answering my phone. It pays off. 

Aug 29, 2016 09:30 AM
Jane Chaulklin-Schott
TEAMCONNECT REALTY - (407) 394-9766 - Orlando, FL
TeamConnect Luxury Homes - Orlando, Florida, 32836

Perhaps there was some reason, unfortunately this is not an isolated story. There are two major things I can think of off the top of my head that really bother me. One, are agents that do not answer or reply to their phones (voice box filled), or text messages or emails.  The other is their crappy listing photos or videos.  Like, what is this 'postage-stamp size photo' surrounded with a huge, dead border.......go back to kindergarten. 

You cannot help wondering:  Don't you want to sell the listing,  So aggravating when you have a highly interested buyer and cannot make any contact.  Never forgot the agent that it took me one whole week to make contact.  And he was NOT out of town.

Aug 29, 2016 12:04 PM
Jane Chaulklin-Schott
TEAMCONNECT REALTY - (407) 394-9766 - Orlando, FL
TeamConnect Luxury Homes - Orlando, Florida, 32836

James, lots of luck on your new client. Have a great week!

Aug 29, 2016 12:05 PM
Larry Johnston
Broker, Friends & Neighbors Real Estate and Elkhart County Subdivisions, LLC - Elkhart, IN
Broker,Friends & Neighbors Real Estate, Elkhart,IN

Hi James Dray ,  Your guess is as good as mine.  There must be a lot of agents that don't need the money!

Aug 29, 2016 01:49 PM
Robert Vegas Bob Swetz
Las Vegas, NV

Hello James and I totally agree with Douglas in his commune above ...

Aug 30, 2016 04:19 AM
Mary Yonkers
Alan Kells School of Real Estate/Howard Hanna Real Estate - Erie, PA
Erie/PA Real Estate Instructor

Makes me wonder why they call themselves a real estate agent.  As you said James Dray their loss is your gain.  

Aug 31, 2016 10:52 AM

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