Lane Realty wants buyers to meet us at our office. Why?

By
Real Estate Broker/Owner with Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 GREC# 169695
https://activerain.com/droplet/4VNJ

When a person calls our office and says "we're in the driveway can you come show us this house?" The answer is NOT ALWAYS yes.  Sometimes I do go and meet clients I have never met before at a home, but when I do it's when another agent in my office can go with me.

I realize that it's NOT always convenient for you to come to our office (which is located near the Lake in Putnam County and I apologize for the inconvenience of that, but I do hope that once I explain why you will understand the need for us to be cautious.

Click on a few links:

Recently in Charlotte

Agent raped in 2010

News story about 6 cases in 2011

In other places around the world 2014

Beverly Carter, the face for us NOT meeting you

Danger stories on the job

Even if you only read one of those, perhaps you have a better understanding of why we don't want to leave our office without meeting you first. When you come and meet us at the office chances are someone else will be there. Someone else will be checking on us, someone else will have seen you and your car will be in our parking lot. That gives us a little more reason to feel secure.

And yes, we do our homework and "check you out" if you contact us on the Internet. We snoop on your social media to see if you are who you say you are and if you live where you say you live.  If you were headed out with a stranger wouldn't you do the same? I hope you understand that we have to consider our safety. We would love to help you find a house if that's what you are looking to do, however we want to prevent putting ourselves into a situation where we are in danger from others who have bad intentions. We're sorry if that is an inconvenience to you, but we hope after reading this, you understand. We have to find the balance between our safety and helping clients.

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Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

Emmary Simpson  I'm a little overboard with my agents safety I'm sure.  I guess Donald's line of work has a little to do with that. Even with meeting sellers in their own homes I will gladly accompany my agents so they don't have to go alone.  And of course I make exceptions from time to time.  If someone I know calls and says "hey we have friends over who want to see the house on our street" and the mutal friend knows and is vouching for the person that's different in my book.  But those agents who just willy nilly pop out to meet strangers I just don't understand.  And you'd never find me doing even a broker open alone. nope nope nope

Sep 10, 2016 05:00 AM #2
Rainmaker
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Brian England
Arizona Focus Realty - Gilbert, AZ
MBA, GRI, REALTOR® Real Estate in East Valley AZ

That is a wise policy to have and it is definitely better to be safe than sorry, clients should respect that.

Sep 10, 2016 05:05 AM #3
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Anna Banana Kruchten Arizona's Top Banana!
HomeSmart Real Estate BR030809000 - Phoenix, AZ
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Tammy safety is always on our minds when working with a new client we've never met.  And I am fine with letting them know why I can't meet them at a listing alone. Most people totally understand this these days and respect it.

Sep 10, 2016 05:47 AM #4
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Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

Brian England I think most folks completely understand, but we get a rare few who don't like the drive. It's a pretty rural area and it can be a distance and we don't have coffee shops on the corner like a city would.

Anna Banana Kruchten we sometimes get push back, but you're right after an explaination most people completely understand.  We do sometimes get people who are on the lake in a boat who want to see a home and when that happens I try to go with my agents to provide safety.  

Sep 10, 2016 06:08 AM #5
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Hannah Williams
Re/Max Eastern inc. - Philadelphia, PA
Expertise NE Philadelphia & Bucks 215-953-8818

Good for you Tammy Lankford,  wonderful Post ! I love it

Sep 10, 2016 06:13 AM #6
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Chris Ann Cleland
Long and Foster REALTORS®, Gainesville, VA - Bristow, VA
Associate Broker, Bristow, VA

Any buyer that can't understand this doesn't need to see a home that badly.

Sep 10, 2016 06:15 AM #7
Rainmaker
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Sharon Lee
Sharon Lee's Virtual Assistance - Jonesborough, TN
Retired and loving life

Tammy-I would do the same thing. It is a scary world we live in.

Sep 10, 2016 06:23 AM #8
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Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Hi Tammy - no reasonable buyer should have a problem with that.  You need to protect yourself in this uncertain world.

Sep 10, 2016 07:37 AM #9
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Dick Greenberg
New Paradigm Partners LLC - Fort Collins, CO
Northern Colorado Residential Real Estate

Hi Tammy - That's a very sensible policy, and one that most buyers should understand an appreciate. Safety first!

Sep 10, 2016 07:50 AM #10
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Susan Laxson CRS
Palm Properties - La Quinta, CA
Local Knowledge & Global Network

Tammy Lankford, always good reminders of how to stay safe while doing our job and trying to meet the needs of our buyers and sellers. Safety first always!

Sep 10, 2016 08:26 AM #11
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Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate

Tammy,  All I have to say is tuff-tubas if a buyer feels meeting us at our office is inconvenient.  We have our process and protocols we follow and yes, safety is an issue and a concern. 

Sep 10, 2016 11:17 AM #12
Rainmaker
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Elizabeth Weintraub Sacramento Realtor Top 1%
RE/MAX Gold - Sacramento, CA
Put 40 years of experience to work for you

You make excellent points, Tammy. And you're right, I do a lot of research before I meet at a seller's home, especially if it's a guy by himself. Although, once a woman called to say she would sit on the ground in front of the house until somebody showed up to let her see it because she planned to buy. That was a stubborn person who was dedicated, so I asked a team member to drop what she was doing and go over to show her, and she did buy it.

Sep 10, 2016 11:31 AM #13
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Myrl Jeffcoat
GreatWest Realty - Sacramento, CA
Greater Sacramento Real Estate Agent

This is good writing on this topic, Tammy!  When I was first licensed in 1981, we did a lot of things we don't do now.  But times have changed, and Sellers want to be assured their homes are shown to qualified buyers.  We want to know who we are working with.  Safety for our client's homes, and hour own well-being, is at stake.

Sep 10, 2016 11:32 AM #14
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Patricia Kennedy
RLAH Real Estate - Washington, DC
Home in the Capital

Tammy, it's so important to use common sense.  And I think this applies to all of life's domains.  

Sep 10, 2016 11:41 AM #15
Rainmaker
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Mark Don McInnes, Sandpoint
Sandpoint, ID
North Idaho Real Estate - 208-255.6227

Tammy, any one not understanding or pretending not to are the ones to watch closely.   I had a man come into the office the other day (noonish) with a 6 battery type metal flashlight.  Middle of the day only one thing that is used for.  Needless to say I keep a good amount of distance between him and myself even in the office.  Good job on keeping safety a priority in your office.  Mark

Sep 10, 2016 12:20 PM #16
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Praful Thakkar
LAER Realty Partners - Andover, MA
Andover, MA: Andover Luxury Homes For Sale

Tammy Lankford, - love the picture of 'balancing act'!

Indeed we want us to be safe and do our diligence to our clients.

Sep 10, 2016 03:36 PM #17
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Debe Maxwell, CRS
www.iCharlotteHomes.com | The Maxwell House Group | RE/MAX Executive | (704) 491-3310 - Charlotte, NC
The right Charlotte REALTOR!

Smart broker you are, Tammy!  I totally agree and safety does come first!  No amount of money is worth your life - especially POTENTIAL money!  The Charlotte agent was so fortunate that there was another couple there that kept her safe long enough for her to realize when they stepped out that she needed help.  Otherwise, her story would have had a very different ending.  

And, I have to say, a large number of our sellers work from home - we have to schedule showings - RARELY can we just 'go' show it even if they do come to the office!

Sep 11, 2016 08:13 AM #18
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Larry Johnston
Broker, Friends & Neighbors Real Estate and Elkhart County Subdivisions, LLC - Elkhart, IN
Broker,Friends & Neighbors Real Estate, Elkhart,IN

Hi Tammy Lankford,   Excellent blog!  Safety should be on all of our minds as we travel in strange places with people we have never met.  I agree.  the office is a good place to start, when meeting a potential new client.

Sep 12, 2016 11:45 AM #19
Rainmaker
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Charles Stallions
Charles Stallions Real Estate Services - Pensacola, FL
800-309-3414 - Pensacola, Pace or Gulf Breeze, Fl.

Good for you and your company it is not always convenient but caution is best. 

Sep 19, 2016 10:18 PM #21
Rainmaker
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Debra Leisek
Bay Realty,Inc Homer Alaska - Homer, AK

Better Safe than Sorry.... or worse than sorry like dead...

Sounds like good office policy!

Sep 25, 2016 03:54 PM #22
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