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WHAT, may I ask, were you thinking?!

By
Real Estate Agent with Respect Realty, LLC 200501234

what?

What type of a reaction do you hope to elicit from someone viewing

your listings?

This has been a topic I have wanted to write about for 3 years.  What are people thinking when they post pictures of properties with cars all over the driveway, debris inside or outside of the house, laundry on the floor, etc..?

What type of a reaction are you hoping to inspire from potential buyers when posting a listing?  Should we not do everything we can to get buyers in the front door? 

Residential Buyers are Visual Creatures

Specifically "residential home buyers" tend to be visually motivated.  I am not referring to the advertising of investment properties where the buyers are looking at the purchase from a logistical standpoint.  If you have watched any of these tv shows like "Curb Appeal" or "Sweat Equity" on DIY Network,it is easy to see that what you can "see" makes all the difference.  According to a source from MarketingCharts, "Internet display advertising continued its growth leadership, increasing 15.9% in 2007 to $11.31 billion in expenditures."  If visual appeal isn't important, why is the US spending so much money on it? 

People Tend to Buy Emotionally & Visually

People tend to purchase emotionally and visually.  No more are we in the days of predominantly text and static images.  People want to be wooed and impressed and this almost always requires use of graphics.  It is amazing how emotionally moved a client can be to view a property based on how it looks in the MLS. 

 I have literally watched clients toss listings based on how they "look" in the images.  Are you going to let that happen to your listing?  You don't have to be a marketing major to drive buyers to view your listed properties. outhouseShow the properties off in the best light possible.  I can't help but chuckle at some of the photos posted by agents on-line.  My favorite laugh to date was a new property flyer that had a great big image of the front of the house with a quaint little "Port-O-Potty" just off to the right of the image.  It might have taken just a few minutes to apply a cropping tool to the photo.  Ha!  That just cracks me up!

 

 Technology Is Better Than Ever!

As real estate experts, we have absolutely no excuse for not taking advantage of the technology available to us for effectively advertising listings.  With Photoshop, virtual tours, streaming videos and various photo enhancer technology (within reason of course), we can without a doubt market our property listings with awesome visual appeal.  One of my personal favs is Adobe Photoshop which I would definitely recommend for someone who is more advanced with photo enhancement tools.  I personally love the ability to perfectly crop and add text and borders to the photos.

 

It Takes Some Cooperation!

Sometimes, it really isn't possible to take a good photo.  Let's face it, there is only so much one can do with photography.  This is when we need to be the professional and express to our clients what is in their best interest to do in order to get the property shown.  It is unacceptable, in my opinion, to sign documents and start snapping photos without that property being completely prepped first.  If there are small children in the house it may be necessary for the owner to store away items that you would not want to see in property photos.  Did I mention the time my client spotted diapers and baby wipes in a property photo?  Anyway, make sure the property is ready to take the stage.  The beauty of this is, your client will respect you for it!

 So there you have it.  Let's set the stage for our listings and market them with confidence. 

 

Seraina Aguayo, Broker, Realtor, GRI

John L. Scott/Sandy

971-322-9878

 

Comments(8)

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Michael Shankman
Award Realty - Las Vegas, NV
Selling Las Vegas 702-498-3383
Enjoyed your post..I agree with you...pictures should help sell the listing..I have sen expensive homes with poor pictures or no pictures at all..for the money we make, we should take some time to get nice pictures...
May 03, 2008 02:10 AM
Joe Virnig
RE/MAX Gold Coast REALTORS, Ventura County, California - Ventura, CA
No Ordinary Joe
I'm a nit-picking professional photographer BUT some situations do defy my ability to take great photos.  Not all sellers are happy sellers.  Not all sellers are in the best situation in there lives.  Some sellers are barely holding on to sanity and some of them lost that grip a long time ago.  Other than turn them down, you have to deal with what you have to work with.
May 03, 2008 02:31 AM
Seraina Aguayo
Respect Realty, LLC - Milwaukie, OR
Realtor/Broker, GRI

Thank you for your post and I completely agree with you Joe.  We can make a situation better in most cases but we are not miracle workers!  It is wonderful that we have the luxury of choice in some extreme situations.  That is also why I make the distinction of residential vs. investment or income properties.  We do what we can!

May 03, 2008 02:36 AM
Todd Clark - Retired
eXp Realty LLC - Tigard, OR
Principle Broker Oregon

When I run into an agent that tells me they could never talk to a client like that, I tell them "Then you need to spend $100 on every listing and hire a home stager to tell them for you and it will make them look like the bad guy instead of you"

May 03, 2008 05:12 PM
Brad Fricke
RE/MAX The Producers ~ Omaha Nebraska - Millard, NE

Great post and I like Todd's comment.  If you don't want to tell them get a stager to do it for you.  

 I once saw a post in out MLS and the people let there little girl sit in the middle of the room in the photo.

May 04, 2008 02:18 AM
K M
Bellevue, WA
Seattle Real Estate

Great post! Bad photography is a huge pet peeve for me. My clients are paying me thousands of dollars to get them top dollar for their home; I feel it's my responsiblility to do everything I can to make that happen, including hiring a professional photographer and making sure the home is in great condition before taking the photos.  With the internet utilized so often in home searches, we have a responsibility to our clients to market their homes effectively and professionally.  It helps us, too - my listings sell way faster than the market average and for more money because they get a lot more traffic from the great pictures! 

May 04, 2008 10:00 AM
Steve Loynd
Alpine Lakes Real Estate Inc., - Lincoln, NH
800-926-5653, White Mountains NH
Maybe the listing with the port-a-potty that was the only plumbing so as a matter of full disclosure they wanted it in the photo (modern or updated bathroom in the discription?)
May 04, 2008 12:08 PM
Seraina Aguayo
Respect Realty, LLC - Milwaukie, OR
Realtor/Broker, GRI
Thank you all for your feedback!  It is a pet peeve for me as well Kirsten.  No, not all of us are photographers but just as we plead with home owners to hire a professional to sell their home, we have a responsibility to be professional and take the best picture we possibly can.  If it just isn't possible to take great pictures, perhaps we should hire it out. 
May 06, 2008 05:06 PM