Have You Ever Had Issues With Your Website?

By
Services for Real Estate Pros with REVA Online | SEO Boost For Real Estate, Social Media Marketing for Real Estate and Real Estate Blogging Expert Real Estate Social Expert
https://activerain.com/droplet/4W9j

What the Hell Just Happened?

Have You Ever Had Issues With Your Website?

So Monday, I updated a plugin on my website. Tuesday, I went to my site and WTF!!!! (Willing To Fix.....what were you thinking!)

Anyway, My website went from fully complete with a beautiful home page and lots of content to a somewhat, okay...really, really, really, disfunctional piece of work.

I have every kind of issue from a completely  template to HTTP 500 Errors.

My computer is broken. My website is just completely missing. Tech support sucks!So, being the Website Kinda Gal I am, I went into WordPress and STILL get the HTTP error. Can't fix it if you can't get in, right? Oh, and by the way...I don't look that confused. The look is a bit more hostile!!!

So, googled the error. They say call host. Chatted with host. They say call Template Provider. Chatted with Template Provider (oh! no I didn't! They don't offer phone or chat support!!!). So they sent an email with some stuff and said to go back to the host. The host was no help and sent me a "file" to explain it all. (of course it didn't). So for two days now, I have been back and forth with the HOST and it STILL isn't fixed. Someone may get the crabby face from me today and only 1 star on their rating!!!!

Anywhooooo. Here are some tips for you should you ever have issues with your site...

First thing you do in any situation where you are receiving errors is Clear your Cache and History. 

When you get computer errors,  the first thing you should do is clear your cache and history. Here is how.

See the three dots that the blue arrow points to? When you click on those dots, a drop down opens and you can choose HISTORY or you can use the shortcut Ctrl + H to open the same window.

Use the History Page to delete past browsing history and empty your cache to determine if this eliminates your website error.

 

Now where is says CLEAR BROWSING DATA, click on that button.

A new window will open and you will have several options to choose from:

This screen will give you options to what you would like to remove from your browsing history. If you are unsure of what to delete, don't delete it before you google what i t.Your first choice will be how far back you want to delete your history. I try to maintain a current history so I get fewer errors but your options are:

  • the last 4 weeks (default)
  • the past hour
  • the past day
  • the past week
  • the beginning of time

Since I update my history regularly I usually choose the last week. If I were someone who didn't think about it as much I might choose "the last 4 weeks".  If this is the first time you have ever done this, I would choose "the beginning of time" and then go with a regular schedule from there.

It is recommended to check the first 4 boxes:

  1. Browsing History
  2. Download History
  3. Cookies and other site and plugin data
  4. Cached Images and files

The hit the CLEAR BROWSING DATA button in the bottom right corner. Depending on when the last time was that you did this, it can be very quick or may last for several minutes as it deletes junk that will speed up your computer and help eliminate errors.

Once it has finished processing, go to your task that had initally give you the error, Reload, Refresh or press Ctrl + F5 to give you a fresh page and try again. 

Same Error? Don't give up just yet....

REBOOT!!!!!

Do you know how many tech support calls can be eliminated if you just thought to reboot your computer? Tons and tons. Don't just click RESTART. That will eliminate many of the issues you may have but a Hard REBOOOT (meaning shut it down completely) will have a better effect.

Still not working? Call your tech support people. There are several people you should know if you have a small business. Here are a few:

Virtual Assistant

Attorney

Accountant

Financial Partner

Insurance Partner

Business Supplies Company and, last, but certainly not least,

Tech Guru!!

Each person plays their part and each is as invaluable as the next when the time comes. But when it comes to a computer issue, only the best and fastest will do. Create a great relationship with each and every one of these Partners and you will normally get better and faster service than those who reach out without a relationship with them!!!

If your Tech Guru can't fix it, they can tell you who can. Then let your VA log in to your computer and tell them to get on the phone with that company and let them figure it out. Your time is too valuable to be sitting on hold with a tech support person(s) who don't know the answer right away!!!

 

 

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Ambassador
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Mike Frazier
Carousel Realty of Dyer County - Dyersburg, TN
Northwest Tennessee Realtor

Thank you for this timely advice. I just created a new blogger website for my wifes new preschool and bought a custom domain name for it. I also followed someone's advice here on activerain to buy the top search engine keyword or phrase as a domain name and point it toward that new site. I did a post a couple of days ago talking about this and the fact that it was not working. The domain name to put in the browser is www.dyersburgpreschool.com. over the last 2-3 days I have been unable to pull it up with that domain name. It may be the problem like you mentioned concerning the cache. I will go take care of that right now. tks

Sep 23, 2016 04:22 AM #1
Ambassador
942,123
Mike Frazier
Carousel Realty of Dyer County - Dyersburg, TN
Northwest Tennessee Realtor

Kathy. I am using windows 10 and do not have those 3 dots in top right hand corner.

Sep 23, 2016 04:26 AM #2
Rainmaker
1,234,879
Gene Mundt, IL/WI Mortgage Originator - FHA/VA/Conv/Jumbo/Portfolio/Refi
NMLS #216987, IL Lic. 031.0006220, WI Licensed. APMC NMLS #175656 - New Lenox, IL
708.921.6331 - 40+ yrs experience

Sadly, I can relate all too well to your frustrations and issues, Kathy Goldman.  Definitely will be following your suggestions as soon as possible ... just to speed things up a bit on my comp .. filing your info for later use, if necessary.  Thank you.

Thinking that everyone here on AR could benefit from your experience and solutions ... If not right now, in the future ...

 

                                             FEATURED IN BANANATUDE!

 

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                                                           WELL DONE!

 

Gene

Sep 24, 2016 02:12 AM #3
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Kathy Goldman

Social Media & Marketing for Real Estate
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