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It's a Big Job and No One Wants To Do It

By
Home Stager with D F Campbell Ventures Group Inc.

I was called by a woman whose parents recently passed away leaving her and her brothers a bungalow in an older yet very nice neighbourhood here in town. The house had been vacant for some time and while she mourned the loss of her parents, and best friends, she new the house had to be dealt with.

She said she wanted movers to go in and pack everything - she was emotionally unable to go by the house much less go inside. Movers were the only option. They would box everything up, label the boxes and place them in storage ready for the day when she would feel emotionally up to sorting through everything.

She asked me to meet with the Realtor at the house, and to have a look and develop a plan. I discovered a 1960's bungalow that was aromatically laden with cigarette smoke and rich with furnishings from the 70's. The furniture, accessories, pictures, and clothing were all in the places where her parents left them when they moved to 'the home'. Nothing had been done in the house in 30 years.

The walls, curtains, windows and ceiling were yellow with nicotine stains. The cupboards and pantries were still full of food, the garage with washer fluid, oil, gasoline and herbicides, and the laundry room with detergents, cleansers and bleach. I counted 12 different flooring surfaces throughout the house - renovations had been done bit by bit over time. Some lights worked, some didn't.

Dad's closet was bursting with wide striped ties from the the 70's, and his bathroom still had his cologne and toothpaste beside the sink. He passed away over a year ago.

When the Realtor and I discussed our plan of action, we were on the same page - go for cosmetic improvements so the house smelled and looked clean. We decided the first step was getting the movers in to remove everything that would not be needed for the Staging, then paint the walls and the ceiling, clean it to a shine, take a run to the ECO station to properly dispose of the chemicals, do some quick and easy touch ups on the exterior, and tidy up the yard to achieve good curb appeal. We estimated it would be about an $8000 - $8600 investment to get it ready, and it could be listed at $330,000.

I was excited to help this lady for many reasons - I was able to provide a service that filled her need, plus it was a cute little house and a good project, and it was a nice size contract that would keep me and a crew busy for a few weeks.

Today she called the Realtor and said she and her brothers discussed it and they decided to sell the house as is. No movers, no cleaning, no painting, no staging. Nothing the Realtor said could sway them to change their mind. They didn't want to deal with the house. Even when he said the house will now have to be listed $35,000 less than if it had been prepared for selling. The money didn't matter. Their emotions were too high.

I feel for this family. I can't imagine what they're going through. This is an interesting profession to have a snap-shot glimpse into people's lives and so in that snap-shot we see an image of their lives frozen in time. I don't have to whole story - probably never will. I wish them well and I hope the healing process can begin for this family.

Show All Comments Sort:
Tori Lynn Wallitsch
Prudential Ambassador / Ross Designs, LLC - Omaha, NE

It is interesting when we work with people selling a home due to death of a loved one or divorce or an unwanted relocation.  These situations require sensitivity from us and can a little hearwrenching for us, too.  A lot of times I go home and hug my loved ones and feel blessed to have the life and family/friends that I do. 

Too bad they couldn't bear to go with your Staging plan; they would have made more money and perhaps earned some closure through the process.

May 03, 2008 09:57 AM
Thom Abbott
MyMidtownMojo.com |770.713.1505 | Intown Atlanta GA Condo Living - Atlanta, GA
Midtown Atlanta GA Condos For Sale
Great story! And you really did come to the rescue!
May 03, 2008 10:01 AM
Bo Buchanan
Blue60.com - Oswego, IL
Blue60.com Directory, For Real Estate Pronulls
Letting go of a property like this also means moving on from the memory of the death.  A hard thing to do and maybe a necessary step of letting go.  Walking through with all these changes might just have been more than they could bear.  I recently read a post by another active rainer that handled every aspect of the home after a family death - packing up the house, and even doing a remote closing in another state. 
May 03, 2008 10:47 AM
Connie Tebyani
Platinum Home Staging, Inc. : RESA-Pro - Calabasas, CA
Platinum Home Staging, Los Angeles and Ventura County
Unfortunately it is only delaying the healing process.  At least if you could prepair the home, they could deal with the personal belongings later when they are ready - where as selling it "as is" fully burdened will only throw the true reality at them squarely in the face when  it does come time to close escrow on a sale. God be with them.
May 03, 2008 04:46 PM
Julianna Hind
eXp Realty - Tacoma, WA
REALTOR, 206-679-4768, Tacoma Federal Way, Auburn, Kent, WA
Gabriele, we really do see "into" the real life of people... that is why there are so many hugs in this business. Sorry you didnt get the job, but your compassion will always be remembered.
May 05, 2008 02:30 PM
Marci Toliver
438-4642 - Mauldin, SC
Anderson SC, Spartanburg,Greenville SC, Home Staging

My heart bleeds for this lady!  Im crying reading this because I couldnt imagine doing this!

May 05, 2008 02:42 PM