In a Service Industry, as a Real Estate Agent, Who are YOU Serving?

Larry Johnston - Your slogan "The people you know, like and trust", speaks highly of your integrity and keeping the client's needs first. A good reminder that we serve our clients/customers. Thanks for your thoughts on this.

Larry Johnston - Your clients are in good hands with you - and the service they receive will encourage referrals and bring forth more clients ...

Larry anyone whose practice is to serve themselves rather than placing their clients first will not be in business for long because the word gets around quickly.

George is correct, word does get around, we know some of those whose selfishness have caused them strain and stress.

Great thoughts, Larry.  I am thankful that the good usually outweighs the bad, but I have seen some things that anger me to no end.  I treat everyone as if they are my family.  That's the way it needs to be.  This is not a "sales" job it is a career in "service". As I say, Customer Service on Steroids!

Good morning again Larry. You serve and you acknowledge, both with integrity. Well done.

I've known many agents who served only themselves - and always wondered how they stayed in business. 

There was one broker in our town that a local attorney referred to as "John Use-em-all." When he quit and my landlord accused me of putting him out of business I said "No, he put himself out of business." 

Nicely put, Larry. Providing the best service we can means keeping our clients' goals in mind. We are successful when they achieve success.

It's just good business. Great post & reminder.

Larry Johnston It's Service with a Smile ... while helping or doing work for someone, which includes a voluntary service!  Enjoyed your post!

It's in all the paperwork..the agent is there to serve the best interest of the client!  The client should direct the agent, with input of course.  The process should be a collaboration

There's corruption in every industry, so is every person in those industries corrupt? Let's examine the medical, industry, doctors, hospitals, pharmacies, medical facilities where fraud, waste, and abuse is rampant and costs consumers hundreds of millions of dollars every year. I reject perceptions by anybody who associates corruption of one or a few to conclude that all in the industry is corrupt, therefore, all are guilty because of a few. 

Sometimes, leaders of organizations punish everybody for the mistakes of a few. For example,  coaches do this often because, in team sports, a penalty isn't against an individual, it's against the entire team and affects the team.  So, make a mistake and everybody pays but not in our industry, don't you agree?

I fully support the philosophy of Serving Others. I want what is Best for the consumer I work with. 

When we serve well we will be served.

Thanks for the inspiration.