What would you do?
It was 1:30 when my phone rang. I answered:
" Hi, Good to hear from you."
My future new listing client said
"We were expecting you at noon today!"
How could that be? It was not on my iPhone schedule!
Checking the folder, I found it was in my notes.
She was right. I made an appointment but it was not logged into my calendar.
I made no excuses. I forgot!
This, for me, is not acceptable!
I don't make people wait for me. I don't cancel planned events. I am reliable.
Of course I apologized, even suggesting they find another agent.
I would NOT hire ME if I forgot to show up!
What would you do?
These potential future clients were more than understanding, saying:
"Don't be so hard on yourself.
We know how busy you are."
We have another appointment for next week!
Stay tuned for the follow up.
Oops...I missed an appointment!
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