To bite one's tongue:
to struggle not to say something that you really want to say
As a home stager I have lots of experience biting my tongue. It's the same for anyone in the real estate business, or any business for that matter.
We can't always say what we are thinking. If we did, we would offend people instead of helping them. Helping them, afterall, is what we are hired to do. Judging them, insulting them, putting them on the defensive does not accomplish the task at hand.
Yes, we want to say...
" your house smells God awful "
" you really don't have a clue what you are talking about "
" have you EVER cleaned this bathroom? "
" 1980 called and they want their appliances back "
" buyers don't care that your dated, ugly drapes were expensive 30 years ago "
Bite your tongue.
Before you speak....THINK
Is what you plan to say
T - true
H - helpful
I - inspiring
N - necessary
K - kind
Take a breath. Smile.
Give them the advice you were paid to give them, but give it to them with respect.
Understand that they are under stress and they need your understanding and support.
Entry for: ActiveRain 2016 Photography Contest
Category: Real Life, Animals