Atlanta Property Managers Tips on Tenants Performing Maintenance

Property Manager with ALH|Podland Realty & Rental Homes Property Management 367363

Many times tenants offer to perform maintenance on properties. While tenants performing maintenance may seem to be an excellent idea at the time, promoting visions of saving money, and an easy repair - it can lead to many problems. Most Atlanta Property Management Companies won't allow tenants to perform their own maintenance.

Landlords need to ask themselves why the tenant is offering to absorb the time and expense of the work. There are tenants who are honest and capable, but often there are underlying motives that property owners should question. Atlanta property managers always ask themselves the following questions:

  • A prospective tenant wants to entice the owner to accept their application
  • They are looking for a reduction in rent and have financial problems.
  • They wish to avoid having someone check the property because of their upkeep.

As they say, “there is no free lunch,” and there are questions you should ask and answer before accepting a tenant’s offer to do maintenance. Do you really know if the tenant is capable of the work? Is it a simple maintenance item or a job for a professional?

The easiest way to approach tenants performing maintenance is to treat it entirely as a business matter, not a personal or emotional one. The questions to ask are:

  • Will this really save money?
  • Will this create a landlord/tenant issue?
  • Will this create any liability?

At first, it may seem that the landlord is getting the best of the bargain. The tenant does the work for perhaps only the cost of the materials. If they are capable, this could work out for the owner’s benefit. What if tenant does not know how to do the repair? Different scenarios could now develop and none of them attractive.

A Truly Sad Situation

The property owner paid for materials and possibly reduced the rent. The job is either incomplete or causes another problem. Now, to complicate matters, more money is required to hire a competent tradesman because the tenant has caused more damage.

Will this now lead to a landlord/tenant issue? The repair has gone sour, more repairs are necessary, the owner feels the tenant should reimburse him for the damage, and a bad owner/tenant relation develops.

It can get worse! The tenant moves out, the owner deducts the damages from the security deposit, and the tenant sues the owner.

Perhaps liability has occurred. The tenant is now claiming pain and injury suffered while doing the repair. The owner has paid a non-licensed person to perform work and the court looks very dimly on the situation. The insurance company is now involved and the policy may not cover this issue.

Perhaps this entire scenario sounds ridiculous and you are having a good chuckle, but as
Atlanta Property Managers, we know this can happen. We hear it from self-managed owners, from our other Property Managers peers, read it in the papers, and know that trying to save a few dollars can ultimately cost the property owner more money, not to mention great stress. Therefore, Atlanta property management companies such as ours, take the steps to “Protect Your Investment,” by providing reasonable repairs with competent vendors and avoiding unnecessary problems.

If you are looking for a professional property management company in Atlanta Ga, check us out. ALH|Podland Realty & Rental Homes Property management has been making property management in Decatur easier for property owners since 2008. 

Marina Shlomov, a managing partner at ALH|Podland Realty & Rental Homes Property Management is the author of many articles on Landlording, Atlanta Property Management, and Real Estate Investing. A residential builder in the state of Georgia since 1999, Marina is an investor herself. Her Atlanta property management company is intended “For Investors” and “By Investors” for a simple reason – she knows what investors’ goals are and she works hard to reach their goals. In her spare time, Marina likes to spend time with her family, friends, garden, read and travel. Check her out at You can find Marina’s articles and comments at @rentalhomesatl on Twitter, on FacebookGoogle+Blogger and YouTube, Bigger Pockets and REI CLubActiveRain and LinkedIn.

Comments (3)

Nathan Gesner
American West Realty and Management - Cody, WY
Broker / Property Manager

Marina Shlomov ALH|Podland Realty  I am so happy to see this post! I don't see a lot of property managers on ActiveRain. It looks like you are pretty new to this, as well. Let's stay in touch and maybe get a solid group of property managers sharing their advice with each other.

Dec 20, 2016 04:17 PM
Nathan Gesner
American West Realty and Management - Cody, WY
Broker / Property Manager

I just learned about "re-blogging" and shared your article. Thanks again!

Dec 21, 2016 11:04 AM
Marina Shlomov ALH|Podland Realty
ALH|Podland Realty & Rental Homes Property Management - Alpharetta, GA
Full Service Property Management Services

Thanks, thats great. I'll have articles posting every Tuesday. Check them out.

Dec 21, 2016 11:22 AM