Are You an Introverted or Extroverted Agent: Take the Test!

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Regardless of whether you are an introverted or extroverted agent, you need to find balance in order to be truly successful in real estate.


Just like having a balanced breakfast is an important part of starting a great day, having a balanced team of both introverts and extroverts (and ambiverts!) is an important staple for running a successful business.


There is a common misconception that extroverts are better at sales, so oftentimes the salesforce is filled with loud and flashy “salesman” types. However, studies have shown that extroverts are only marginally “better” at sales than their counterparts are. In fact, ambiverts, who show characteristics from both sides of the spectrum, outperform both extroverts and introverts by a wide margin.




Learn More: How Introverts Can Help You Win the Game of Thrones




The Genius of Opposites

Are you more introverted and tire easily from interacting with too many people? Hire an extrovert as a showing assistant and focus on tasks that require less constant interaction with people. Or are you an extrovert who is great with people, but not as detail-oriented? Hire a transaction coordinator who in introverted, as they tend to be more analytical.


What are your strengths? What are your weaknesses? What about those already on your team? Make smart hiring decisions that diversify the personalities in your team.


Jennifer B. Kahnweiler, author of The Genius of Opposites: How Introverts and Extroverts Achieve Extraordinary Results Together, explains that genius opposites are “Genius opposites are partnerships made up of introverts and extroverts in all types of combinations.”


Though it may take some work to iron out the kinks, the magic comes from their differences. These powerful teams have a unique chemistry, and the results of their successful collaboration can achieve outcomes they never could on their own.


While extroverts have many strengths that make for good agents, only hiring extroverts leaves a gap from their weaknesses that their introverted counterparts can fill with their strengths (and vice versa). Having a good mix of introverts and extroverts creates a well-rounded team that balances out each other’s strengths and weaknesses.


Figure Out the Wiring

Everyone is wired differently. The worst thing you could do is to assume you already know everything about introverts and extroverts or fall into stereotypes, especially if you are a manager. It’s not about how shy or outgoing a person is. It’s about one’s sensitivity to stimulation.


A successful team model requires that everyone collaborate and understand how extroverts and introverts are wired differently. Before making any big decisions, take a step back to educate yourself on the differences in wiring and how to accommodate for smoother collaboration.



  • Extroverts draw energy from the outer world, and interpret the world objectively.

  • Extroverts become energized when around other people, and they are more prone to boredom when they are by themselves.

  • They tend to work well in groups and can think quickly on their feet.

  • Extroverts gain energy from other people. Extroverts actually find their energy is sapped when they spend too much time alone. They recharge by being social.

  • Extroverts may not have fully formed their ideas, but are forming them aloud as they speak.



  • Introverts draw energy from the inner world, and interpret the world subjectively.

  • Introverts recharge in solitude, and often enjoy solitary activities and time spent alone.

  • Introverts have closer relationships with their small group of friends. They like to observe situations before they participate.  

  • They are more reserved and analytical before speaking.

  • Introverts tend to recharge by spending time alone. They lose energy from being around people for long periods of time, particularly large crowds.

  • Introverts need space and time to process their thoughts.


There is no such thing as a pure introvert or extrovert. Such a person would be in the lunatic asylum.  

– Carl Jung


While people’s personalities usually lean toward one type or the other, most people fall somewhere along the middle the spectrum, exhibiting a mix of extroverted and introverted tendencies.


How To Work Well With Both Introverts and Extroverts

Extroverts and introverts take “dramatically different approaches to work and social processes,” says Susan Cain, author of Quiet: The Power of Introverts in a World that Can’t Stop Talking.


According to Francesca Gino, a professor at Harvard Business School, understanding their differences and what drives them will help you become a better manager or team player with the people who are part of your team.


As a broker or team leader, you want to create an environment that maximizes each of your team members’ strengths and temperaments and make sure that everyone’s needs are met. Here are some tips to get you started.




Who run the world? How Introverts Can Run The World of Real Estate Like Beyonce




Productive Workspaces

There is a growing trend toward open office design and collaborative spaces (which is probably also more cost effective). But is this losing you money by cutting into productivity?


Extroverts seem made for open office plans, since they are motivated by working within a group of people and feed off social interaction. In contrast, introverts work best when they have a quiet, private area to work in.


However, even extroverts can become overburdened by too much stimulation, and need privacy to maximize their productivity (and minimize distractions).


While having open collaborative space can be beneficial, balance it out by incorporate private or enclosed areas that reduce noise, distractions, and interaction with others. It is important that everyone on the team feels comfortable and productive in their workspace.


Motivating Introverts vs. Extroverts

Unsurprisingly, introverts and extroverts are motivated in different ways. As introverts gather energy from solitude, they generally prefer not to be put on the spot or be the center of attention. It’s important to motivate introverts through positive experiences. For example, provide feedback privately instead of in public. Respect their desire for privacy and space, but give them praise for a job well done.


Extroverted counterparts are motivated by public recognition and high-energy situations. Although they can become easily sidetracked due to their social nature, you can help them stay on course by setting goals or rewards for accomplishments, asking for progress reports, and highlighting their achievements.




Learn More: Introverts vs. Extroverts: Who’s Better At Real Estate?




Promote Open and Honest Communication

This is one of BoomTown’s core values. Encourage open and honest conversations between individuals and as a team, so everyone gets a better understanding of the team’s gifts and talents, motivations, and how each individual’s strengths contributes to the company.


Discuss the ways in which these personality differences drive and affect performance. As Gino advises, “a properly balanced team has the strengths and skills of both personality sets, whereas a team of too many extroverts can suffer from ego issues, while a team of too many introverts can be lacking a shared team dynamic.”


Take the Quick: Are you an introverted or extroverted agent?




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shaista Naz

Every individual has gotten distinctive characteristics. They all are important to create strong society. It is necessary that they should have firm believe in themselves only in that case they can prove themselves.

Dec 13, 2016 09:14 PM #5
Brigita McKelvie, Associate Broker
Cindy Stys Equestrian and Country Properties, Ltd. - Lehigh Valley, PA
The Broker with horse sense and no horsing around

Very interesting post!  I am probably more in the middle, leaning slightly more on the the introvert side.  For me it depends on other variables such as the day and the situation.


Dec 14, 2016 04:43 AM #6
Chris Lima
Atlantic Shores Realty Expertise - Port St Lucie, FL
Local or Global-Allow me to open doors for you.

I love this post.  Honestly, I know that I am a bit of both, but I lean a bit more toward introvert as I love my alone time. However, I would be miserable without the interaction of others.  Yes, call me Goldilocks!

Dec 14, 2016 05:46 AM #7
Margaret Goss
Baird & Warner Real Estate - Winnetka, IL
Chicago's North Shore & Winnetka Real Estate

Don't need to take a test to know I'm an introvert - and happy to be one too. And it sure makes sense that working together, extroverts and introverts can solve many problems.

Dec 14, 2016 08:58 AM #8
Susan Jemison
Windwalker William Raveis - Nantucket, MA
Full-service agent serving Nantucket and beyond.

I classify myself as an extraverted introvert!  I have also wondered if it works against me (that I should be more extroverted)...but I feel better after reading this article!! Thanks!

Dec 14, 2016 10:29 AM #9
Hella M. Rothwell, Broker/Realtor®
Carmel by the Sea, CA
Rothwell Realty Inc. CA#01968433 Carmel-by-the-Sea

This is really something to ponder. Recently, a "team" of 2 came to my office to make a sales pitch. The (presumed) introvert, hardly opened her mouth while the (very obvious) extrovert did a whole lot of talking. Although the meeting was very entertaining and (yes) even convincing, once I read through the contract they left for me to sign, I came away with a whole different set of information. There was no way I would sign that contract and, when I told this to the "introvert", she was very confused because she felt the meeting had gone so well. The point is, the "show" is not enough in our business.

Dec 14, 2016 10:36 AM #10
Elizabeth Weintraub Sacramento Realtor Top 1%
RE/MAX Gold - Sacramento, CA
Put 40 years of experience to work for you

I used to think I was an extrovert because I am high energy and gregarious, until I read Amy Schumer's book, The Girl With the Lower Back Tattoo.  I am definitely an introvert. I come alive when I'm doing a listing presentation, and I am on stage most of my life in real estate, but I need that quiet time away to regroup. I get stressed if I don't have my down time. I thrive on being alone. Well, that and I don't like people all that much.

Dec 14, 2016 12:18 PM #11
Dorie Dillard CRS GRI ABR
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
Serving Buyers & Sellers in NW Austin Real Estate

Very interesting post and glad to see it featured. Everyone is wired differently.Recognizing and mixing both introverts, extroverts and ambiverts is a good thing to acquire a balance working environment.

Dec 14, 2016 04:26 PM #12
Jerry Murphy, CRS, SRES
Long Realty West Valley - Anthem, AZ
Anthem, Phoenix, and Scottsdale AZ Real Estate

I would say I'm an ambivert.  I love being around people, but I also enjoy my "me" time and don't get bored being alone.  I like the idea of having a balance within a team.  I would say the same would be true in our personal relationships too. Thanks for this very informative post.

Dec 14, 2016 05:10 PM #13
Susan Emo
Sotheby's International Realty Canada - Brokerage - Kingston, ON
Kingston and the 1000 Islands Area

I think we're wired as salespeople, to be whatever we need to be at the time.  Mirroring our clients.  Personally, I'm an introvert and value my alone time.  Without it I would go stark raving mad!

Dec 14, 2016 05:25 PM #14
Debe Maxwell, CRS | The Maxwell House Group | RE/MAX Executive | (704) 491-3310 - Charlotte, NC
The right Charlotte REALTOR!

Jerry Murphy, CRS, I'm with you!  I recharge when being social but, I also love my small group of friends and tend to 'go silent' when in a room with 250 people!  My team is a great mix of outgoing and introverted - the introverts do the back-end technical/paperwork/admin work and the extroverts make the calls to leads, clients and do the 'entertaining' at our client gatherings!

Dec 14, 2016 07:02 PM #16
Carol Lynn Johnson
Re/Max Elite Realty - Franklin, NC
Residential Specialist

Introvert with a side of extravert.....but definitely heavily weighed on Introvert.

Dec 15, 2016 06:53 AM #17
Nick Vandekar, 610-203-4543
Long & Foster Real Estate Inc 610-225-7400 - Devon, PA
Tredyffrin Easttown Realtor, Philly Main Line

More of an extrovert, but as I get older moving towards the introvert side of the equation.

Jan 20, 2017 06:59 AM #18
Sellstate Partners Realty - Cooper City, FL
Selling Broward County Homes with Passion!

No question, I'm an introvert. I've found that there is room for all types in the realty business. 

Jan 20, 2017 10:42 AM #19
Charita Cadenhead
eXp Realty - Birmingham, AL
Serving Jefferson and Shelby Counties (Alabama)

No test needed for me.  I'm a total introvert and proud of it.  This is a wonderful post.  The notion and depth of the introvert/extrovert spectrum is still very hard for some people to grasp, but it's worth trying to understand it.

Jan 20, 2017 12:42 PM #20
Clint Lohr
Keller Williams Los Feliz - Glendale, CA

I scored as an AMBIVERT. That's a new term I haven't heard of. When I got my license back in 1988, I was given the impression that to be a successful realtor, you had to fit everyone else's stereotype of the flashy, pushy, salesperson. I'm glad it's not true, because nobody respects this anyway.

Jan 20, 2017 12:49 PM #21
Laura Cerrano
Feng Shui Manhattan Long Island - Locust Valley, NY
Certified Feng Shui Expert, Speaker & Researcher

Maybe I'm kind of a combination. Very interesting test and all different strokes for different folks exist here

Jan 25, 2017 11:28 PM #22
Laura Cerrano
Feng Shui Manhattan Long Island - Locust Valley, NY
Certified Feng Shui Expert, Speaker & Researcher

I enjoyed going back over everything to explore on this one! Thanks for the refresher!

Feb 23, 2017 11:35 PM #23
Laura Cerrano
Feng Shui Manhattan Long Island - Locust Valley, NY
Certified Feng Shui Expert, Speaker & Researcher

I see that I've already commented twice on this subject. I wonder why more people don't comment.

Mar 13, 2017 11:48 PM #24
Dave Martin (703) 585-4687
Fairfax Realty - Fairfax, VA
Making Realty Dreams a Reality #WeWillGetYouHome

I'm somewhere in the middle not quite full on one way or the other 

Dec 16, 2017 07:02 AM #25
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