7 Ways to Deliver Superb Customer Service

Reblogger Roy Kelley
Education & Training with Realty Group Referrals 16766

How We Respond Grows or Stunts Our Business Growth.

Original content by Debbie Reynolds TN Broker: 208698

How We Respond Grows or Stunts Our Business Growth.

 

7 ways to deliver superb customer service1. Answer Your Phone Whenever Possible: This will actually surprise and impress people. Other agents as well as first time callers and your clients like knowing that you are a first line agent. It might earn you more business and certainly won't hurt your business.

 

2. Return Calls ASAP: Waiting until it is convenient for you may mean you lose business. Plan your time to get back in touch quickly. Even if we are with other clients we can manage to excuse ourselves for a few minutes every now and then to handle other business. Have backup measures in place to handle calls when you know you will be out of pocket. Waiting too long may mean the caller has moved on.

 

3. Be a Great Listener: Listen, question and uncover the needs of the client. This shows you care and are interested in them and not your own agenda. Empathize and learn how to relate and connect. Treat them with respect.

 

4. Follow Up on Your Promises: When someone asks for information, get it to them quickly. By all means if you say you are going to find out the answers or send something their way, do it promptly. There are rarely any second chances.


5. Keep in Touch: Keep your clients informed and knowing what is happening next. Stay in close touch and be their advocate. Let them know you are on their side and you are on the same team. Work together and keep them in the loop.

 

6. Over Deliver: Wow your clients with your service. Think beyond the minimum expectations and deliver it. Going above and beyond will win you raving reviews and future business. Think outside the box on ways to impress your client.

 

7. If Trouble Arises, Nip It: Problems happen and so do mistakes. Nobody expects you to be perfect, just human. Think from the consumer side about what it will take to make it right and strive to correct it. Saying your sorry is certainly a start but stepping up and fixing it is what will be remembered. 

 

These Are 7 Ways to Deliver Superb Customer Service. Great customer service is what builds businesses, creates buzz and keeps people coming back for more.

 

For terrific real estate service in Clarksville, TN contact the Real Debbie Reynolds at 931-320-6730.

 

 

When you need Real Estate services in Clarksville TN

                  it would be my pleasure to assist you!                             

        "The Real Debbie Reynolds"

Check out all Clarksville TN Real Estate on My Website

                   
                   
931-920-6730 Office or 931-320-6730 Cell

Clarksville TN Homes

Berkshire Hathaway HomeServices-PenFed Realty

2503 Wilma Rudolph Blvd., Clarksville, TN 37040 

 

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Rainmaker
3,958,853
Gita Bantwal
RE/MAX Centre Realtors - Warwick, PA
REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel

Thank you for reblogging the post. I missed reading the original one.

Jan 02, 2017 03:34 AM #1
Rainmaker
4,557,831
Roy Kelley
Realty Group Referrals - Gaithersburg, MD
Roy and Dolores Kelley Photographs

Please be sure to leave comments at the original blog by Debbie Reynolds.

 

Jan 02, 2017 03:48 AM #2
Rainmaker
2,888,134
Tony and Suzanne Marriott, Associate Brokers
BVO Luxury Group @ Keller Williams Arizona Realty - Scottsdale, AZ
Serving Scottsdale, Phoenix and Maricopa County AZ

Excellent re-blog Roy Kelley - heading over to the original post now! Wishing you a Happy and Prosperous Year!

Jan 02, 2017 04:28 AM #3
Rainmaker
850,282
Sheri Sperry - MCNE®
Coldwell Banker Residential Brokerage - Sedona, AZ
(928) 274-7355 ~ YOUR Solutions REALTOR®

Good choice for a re-blog to start the year Roy Kelley !

Jan 02, 2017 06:38 AM #4
Ambassador
3,631,935
Debbie Reynolds
Platinum Properties - Clarksville, TN
Your Dedicated Clarksville TN Real Estate Agent

Thank you for the reblog, Roy. Giving good customer service is a way to insure lots of future business.

Jan 02, 2017 10:46 AM #5
Rainmaker
4,204,082
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

Great re-blog, Roy.  Debbie is right on with her advice for superb customer service.

Jan 02, 2017 04:39 PM #6
Rainmaker
4,557,831
Roy Kelley
Realty Group Referrals - Gaithersburg, MD
Roy and Dolores Kelley Photographs

Thank you very much for stopping by. It is always good to hear from you.

Jan 02, 2017 04:59 PM #7
Rainmaker
523,128
Nathan Gesner
American West Realty & Management - Cody, WY
Broker / Property Manager

One of my favorites is to under-promise and over-deliver. Thanks for sharing!

Jan 02, 2017 05:19 PM #8
Rainer
111,042
Karen Hellier
Freelance Writer - Big Canoe, GA
Freelance Writer for Professionals, North Georgia

Great re-blog Roy. Thanks for sharing or I would have missed it!

Jan 02, 2017 07:47 PM #9
Rainmaker
4,557,831
Roy Kelley
Realty Group Referrals - Gaithersburg, MD
Roy and Dolores Kelley Photographs

Your feedback is very much appreciated. Have an outstanding week.

Jan 03, 2017 05:27 PM #10
Rainmaker
4,557,831
Roy Kelley
Realty Group Referrals - Gaithersburg, MD
Roy and Dolores Kelley Photographs

Good Sunday evening to all. Have a great week and an outstanding January.

Jan 08, 2017 05:13 PM #11
Ambassador
3,631,935
Debbie Reynolds
Platinum Properties - Clarksville, TN
Your Dedicated Clarksville TN Real Estate Agent

I so appreciate your support. Have a really good week, Roy.

Jan 08, 2017 07:05 PM #12
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