Happy endings always put a smile on my face...

Real Estate Agent with RE/MAX Professionals.

I'm writing this blog post in connection with the December challenge ACTIVE RAIN CONTEST: WHO SAYS THERE ARE NO DO OVERS? By GRANT SCHNEIDER . I am not one who gives up easily and I mean that in a helpful way.


It's funny how we can build such strong relationships from people who just happen into our lives. I seem to connect well with others. George and Joan started by trying to sell their own house but the price was not even close to market value. I am about to tell you about the couple that wrote the following testimonial for me and it pretty much sums up my theory about helping my clients.


My wife and I would like to comment on Paul Henderson's manner and professionalism as a Realtor.


First my wife and I have both been licenses Realtors in another state. We first met Paul when we purchased a lot on Harstine Island. We were both impressed by his honesty and the fact there was no pressure, only information and guidance.


The second experience was when we decided to sell our home in Tacoma with a great view on Brown's Point. The market was topping off at the time and chance to make some serious money just before my retirement was there. We had an extraordinary amount of interest in the home before we decided to sell it and Paul gave us advice to start at a lower price, which I totally disagreed with him on that point. He was always professional and direct. The property did not sell and the market was still declining but not dead.


We decided to go with another company with a gentleman who was recommended to us by a friend. The presentation was very complete and impressive but the performance left much to be desired. The property was not shown; the contract did not give any incentive for other Realtor's to show the property by the unbalanced commission split. We terminated the contract early and took our home off the market and decided right there to go back to Paul.


We learned a few things about successful real estate, no matter how impressive the advertisement may be the sales person is the key.


Paul advised us to stay out of the market until it starts to recover. This time when he suggested the price, which was painfully lower than we hoped for, we followed his advice. The property was showed; he even went as far as to look after our property when we were in Alaska.


If we would have initially listened to Paul's advice the first time when he suggested a price much lower than our idea of what it would sell for, we would have sold the property at a substantial profit compared to the barely break even we finally sold it for almost two years later.


We consider Paul Henderson one of the best Realtors we have dealt with over the years and consider him a friend who is always welcome in our home. It pays everyone to have a Realtor like Paul on your team when you are selling or buying property.


Just thought you should know.


George and Joan

Haines, Alaska

I know my markets and prices however if my client thinks they know better I will allow them to follow their whim. I do coach them through the entire process. It’ all about the client in my book.


My second chance or do over was so much easier than the first listing. No push back what so ever. George and Joan did everything I suggested without hesitation and we sold and closed their home in less than 40 days.

Happy endings always put a smile on my face!



Posted by

 and courtesy of 

Paul S. Henderson, Residential Real Estate Broker 

Tacoma Washington 

Realtor ® BPOR, CRS, GRI, CDPE

RE/MAX Professionals

4801 S 19th Street, Suite 200

Tacoma WA. 98405



Paul's Service Area


As a Residential Broker and Relocation Specialist, I sell homes in or around ,Tacoma, Gig Harbor, Lakewood, Steilacoom,  University Place, DuPont and Hartstene Pointe in Washington State.
Please visit my website at Paul Henderson to search for homes and information 

(all information is believed to be accurate but is not guaranteed or warranted in any way)

Referrals are always welcomed and appreciated, Thank-you!

(As a member of the NWMLS, this blog post is intended to comply with NWMLS rules as pertaining to blogging.)





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Les & Sarah Oswald
Realty One Group - Eastvale, CA
Broker, Realtor and Investor

Outstanding review. It shows you know your market and is there for your customers. Great JOB!

Dec 22, 2016 01:02 PM #1
Paul S. Henderson, REALTOR®,CRS,
RE/MAX Professionals. - Tacoma, WA
Tacoma Washington Agent/Broker & Market Authority!

 To me it is all about the customer experience and getting the job done Les & Sarah Oswald . 

Dec 22, 2016 01:09 PM #2
Dick Greenberg
New Paradigm Partners LLC - Fort Collins, CO
Northern Colorado Residential Real Estate

Hi Paul - Great story and a wonderful testimonial. We simply can't do better than to always give our best efforts and our best advice, to be responsive and to be professional. Very nice ending.

Dec 22, 2016 01:42 PM #3
Nathan Gesner
American West Realty & Management - Cody, WY
Broker / Property Manager

Great story. Far too many agents want to "tickle the ears" of the client instead of being honest. Thanks for sharing!

Dec 22, 2016 03:18 PM #4
Roy Kelley
Realty Group Referrals - Gaithersburg, MD
Roy and Dolores Kelley Photographs

Thank you very much for sharing this story, Home sellers and home buyers will be in very good hands when they use your professional real estate services.

Dec 22, 2016 04:11 PM #5
Ron and Alexandra Seigel
Napa Consultants - Carpinteria, CA
Luxury Real Estate Branding, Marketing & Strategy


What a lovely take on this contest.  There is no doubt in my mind that you are indeed a great agent!  A

Dec 22, 2016 04:27 PM #6
Jeff Dowler, CRS
Solutions Real Estate - Carlsbad, CA
The Southern California Relocation Dude - Carlsbad

That's a great story, Paul, and unfortunately it's about a lesson learned on the part of sellers that we often see. Glad they wised up and decided on the best - too bad about the timing!


Dec 22, 2016 05:01 PM #7
Patricia Feager
Selling Homes Changing Lives

Thank you for sharing this very touching story. While I can understand all sellers want to sell for more, the reality is the market dictates the outcome and not everybody gets what they expected. But the lesson learned here is the sellers circled back to the most important thing to them and that was trust. 

They trusted you in the beginning. They had a lesson to learn. And they learned to accept the things they couldn't change and to learn trust overcomes pride and brings results. 

Dec 22, 2016 05:33 PM #8
Kathy Streib
Room Service Home Staging - Delray Beach, FL
Home Stager - Palm Beach County,FL -561-914-6224

Paul- you have demonstrated what every agent should be to their buyer or seller...a knowledgeable source of information who has their best interests at heart.  What a wonderful testimonial. 

Dec 22, 2016 07:49 PM #9
Debe Maxwell, CRS
www.AtHomesCharlotte.com | The Maxwell House Group | RE/MAX Executive | (704) 491-3310 - Charlotte, NC
Charlotte Homes for Sale - Charlotte Neighborhoods

Now THAT is a do-over, Paul S. Henderson, REALTOR®, Broker, Tacoma Washington!  Kudos on the recommendation and all that you do for your clients - it's evident that you DO know what you're doing in this business!  The other agent...not so much!  Great job!

Dec 22, 2016 08:56 PM #10
Lou Ludwig
Ludwig & Associates - Boca Raton, FL
Designations Earned CRB, CRS, CIPS, GRI, SRES, TRC


It's always nice to have a happy end and receive a testimony for your efforts.

Good luck and success.

Lou Ludwig

Dec 22, 2016 10:14 PM #11
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Good Morning Paul S. Henderson, REALTOR®, Broker, Tacoma Washington - The moral of the story is stay true to your values and knowledge and you will get the client coming back.  Congratulations.

Dec 23, 2016 06:38 AM #12
Sharon Tara
Sharon Tara Transformations - Portsmouth, NH
New Hampshire Home Stager

You couldn't ask for a better testimonial! Great story and great example of the importance of having the right agent and LISTENING to their advice!

Dec 23, 2016 07:18 AM #13
Sheila Anderson
Referral Group Incorporated - East Brunswick, NJ
The Real Estate Whisperer Who Listens 732-715-1133

Good morning again Paul. What a great recommendationthis is. You listen and you coach but no one can make anyone do anything. Good people learn and clearly these folks did. Well done.

Dec 23, 2016 07:34 AM #14
Georgie Hunter R(S) 58089
Hawai'i Life Real Estate Brokers - Haiku, HI
Maui Real Estate sales and lifestyle info

Thats a really nice testimonial they wrote for you, and they were smart enough to come back.

Dec 23, 2016 09:55 AM #15
Hannah Williams
Re/Max Eastern inc. - Philadelphia, PA
Expertise NE Philadelphia & Bucks 215-953-8818

Great story Paul S. Henderson, REALTOR®, Broker, Tacoma Washington  I am not surprised I have followed you since I started at AR and consider you a wonderful agent .

Dec 23, 2016 12:31 PM #16
Debbie Laity
Cedaredge Land Company - Cedaredge, CO
Your Real Estate Resource for Delta County, CO

That is a neat story and a wonderful testimonial. I'm glad you shared it with us. I think we have similar approaches. I don't pressure people. I listen and I try to give them as much information as possible. 

I hope you are having a wonderful evening. 

Dec 23, 2016 04:13 PM #17
Patricia Kennedy
RLAH Real Estate - Washington, DC
Home in the Capital

Paul, nice story! I think they appreciated you even more after their first experience.  Nice do-over.

Dec 23, 2016 10:23 PM #18
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Paul S. Henderson, REALTOR®,CRS,

Tacoma Washington Agent/Broker & Market Authority!
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