Caution - Don’t add the SSL to your website unless your IDX is also SSL compatible!

Real Estate Agent with Coldwell Banker, Tahoe City, CA (530) 414-1260 Cal BRE# 01473598

Caution - Don’t add the SSL to your website unless your IDX is also SSL compatible!

Cheryl Carradini posted a great post on "2017 Changes to SEO with SSL Certificates.  Google Shaming?  No!"

It’s a great post on why your website should have SSL.  I bookmarked the page and reminded myself to double check to make sure my website, which I purchased the SSL package from GoDaddy several months ago was in fact working.

I didn’t remember that my http:// was green, so this was a great post to make sure I was ahead of the curve.

To my surprise my domain name had an small i with a circle around it.  If you look at the ActiveRain address bar you’ll see the same thing.  It means no SSL.

I called GoDaddy and it was an easy fix to get the SSL working.  In order for SSL to work on a WordPress site you need to have a widget and they recommended installing “Really Simple SSL”.

I installed the widget and like magic the http:// turned green and became https://  the extra “s” at the end of the https indicated a secure site with the SSL certificate.

  •        http:// - No SSL certificate – doesn’t matter on the color
  •        https:// - The “s” at the end indicated an SSL certificate.  It may be green, or not, but if the extra “s” is there, you have the SSL in place.

You can imagine the pure panic that set in as I was just checking to make sure the blog links were working.  I could hear myself saying "I have service, I have service, no really, I have service - what has happened?"

I had no idea of the problems it would create with my IDX feed.  I have Diverse Solutions (DS IDX), as an FYI, and you guessed it the IDX feed provider is not SSL so no listing would appear on the site.

  •        Do not upgrade your website to SSL until you have confirmed with your IDX provider that they are also SSL and compatible!

It never occurred to me that there would be this kind of issue.  I’ve spent the past 24 hours undoing and fixing the new problems that were created from the non-compatible issues after the widget was uninstalled.

Once the site was working again, and listings were reappearing from DS IDX, I found that my most recent blog posts from the time the SSL was in place all had bad hyper-links on my site. 

Again, I had no idea that the https:// would need to be changed back to http:// for the links to work given that DS IDX is not SSL.  

Off I went and I manually removed the “s” from each link, as the blog post links were directing to a sercured page that was no longer was there.

In case  you’re trying to get ahead of the curve make sure to check with you IDX provider before making any changes. 

All Real Estate Agents that have a website that has an IDX feed should call your IDX provider now - today and ask if the IDX provider is SSL compatible and if not, when they will be.   The more agents that ask, the more likely this will be a fix sooner rather than later! 

It’s a real bummer since I can see T has SSL, but Z currently does not, which you know won't be for long.  

It means if you’re using an IDX provider that is not compatible, we’re at a real disadvantage in keeping our rankings and being competitive. 

My last tip of advice to everyone is – NEVER make changes on your website at the end of the day.  Always do them early, so if there is a problem you have a chance to make a same-day fix, otherwise you’ll have a very sleepless night!


For all of your Tahoe real estate needs – Laura Allen, Broker Associate, Tahoe REALTOR®, CRS, Tahoe City Real Estate Agent,  

Cal BRE# 01473598

Coldwell Banker CalBRE# 01908304 

Caution - Don’t add the SSL to your website unless your IDX is also SSL compatible!


Re-Blogged 2 times:

Re-Blogged By Re-Blogged At
  1. Eileen Burns 01/08/2017 11:34 AM
  2. Lynn B. Friedman 01/10/2017 06:31 PM
Real Estate Technology & Tools
California Placer County Tahoe City
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Coldwell Banker Group
Northern California Real Estate Professionals
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caution dont add the ssl to your website unless your idx is also ssl compatible

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Alesha A. Wilson, M.Ed., MRP
Buy and Sell Oklahoma LLC - Edmond, OK
Buy and Sell with Confidence

Thank you Laura Allen, Lake Tahoe - Truckee Real Estate for Sale for the heads up.  Just got my site up and going, not looking to add more hiccups (:  Bookmarked for when I cross that bridge.

Jan 07, 2017 06:31 PM #22
Jeff Dowler, CRS
Solutions Real Estate - Carlsbad, CA
The Southern California Relocation Dude - Carlsbad

Hi Laura

Thanks for the tips. I need to look at my Wordpress site but suspect I will simply end up emailing my developer and have her help me get any that needs fixing fixed!


Jan 07, 2017 09:52 PM #23
Brian L. Sirota, Esq.
Bristar Realty (Realtor/Attorney) - Orange, CA
For Solutions: (714) 501-7660

Techie problems are often a pain, but I do appreciate the lesson.

Jan 07, 2017 09:56 PM #24
Jennifer Fivelsdal
JFIVE Home Realty LLC | 845-758-6842|162 Deer Run Rd Red Hook NY 12571 - Rhinebeck, NY
Mid Hudson Valley real estate connection

Laura I just ran into similar issues.   I was changing IDX service, upgraded my hosting, added SSL.  When i could not get search pages to work I was told by IDX vendor Https was not supported as yet. A real headache,

Jan 07, 2017 09:59 PM #25
Sham Reddy
H E R Realty, Dayton, OH - Dayton, OH

Thanks for great advice!!!

https:// - The “s” at the end indicated an SSL certificate.  It may be green, or not, but if the extra “s” is there, you have the SSL in place.

NEVER make changes on your website at the end of the day.  Always do them early, so if there is a problem you have a chance to make a same-day fix, otherwise you’ll have a very sleepless night!


Jan 08, 2017 04:30 AM #26
Gary L. Waters, Broker Owner, Waters Realty of Brevard, LLC
Waters Realty of Brevard, LLC - Rockledge, FL
... a small office, delivering big service!

I have got to take a look at this after I read again!  This looks like something I may have to deal with as well!

Jan 08, 2017 04:33 AM #27
Sharon Miller
RE/MAX Platinum - Crane Hill, AL

Thanks for the education. Staying ahead of the ballgame has now gravitated to a point where websites can become "obsolete" in a short period of time!

Jan 08, 2017 07:09 AM #28
Eileen Burns
Trans State Commercial RE Ft. Lauderdale/Miami/Palm Beach - Fort Lauderdale, FL
FL Probate Agent, Hotel & Land Specialist

Laura Allen, Lake Tahoe - Truckee Real Estate for Sale so happy to be a part of this Active Rain community  Keeping up with technology is a skill set that constantly needs honing.  thankful for folks like you and Cheryl Carradini to chime in on this SSL subject to keep us "non tekkies"in the loop.  Well worth a reblog

Jan 08, 2017 11:28 AM #29
Dorie Dillard
Coldwell Banker United Realtors® ~ 512.346.1799 - Austin, TX
Serving Buyers & Sellers in NW Austin Real Estate

Hi Laura Allen, Lake Tahoe - Truckee Real Estate for Sale ,

Congratulations on a well deserved featured post!! It takes a village to sort out all this techie stuff!!

Jan 08, 2017 01:50 PM #30
Michael Jacobs
Coldwell Banker Residential Brokerage - Pasadena, CA
Los Angeles Pasadena Area Real Estate 818.516.4393

Hi Laura -- I'm not sure how I missed this but it's an interesting and important read.  I've bookmarked to review comments later.  

Jan 09, 2017 06:10 AM #32
Mike Bjork
American Pacific Mortgage - Redondo Beach, CA

Great information, Laura!  I can bet a lot of people here won't know this, or even the function of SSL; so, you've really helped out a lot of people here.  This is important for those whom rely on their site to generate leads for them.  Hopefully, they heed your advice and contact their IDX providers to get them to catch up with Google.  Thanks!

Jan 09, 2017 09:30 AM #33
Amy Kramer
Reilly Realtors - Austin, TX
Realtor serving Austin and surrounding communities

Super helpful information.  I'll keep this in mind with website development.  Congratulations on the feature Laura Allen, Lake Tahoe - Truckee Real Estate for Sale .

Jan 09, 2017 12:33 PM #34
Laura Allen, Lake Tahoe - Truckee Real Estate for Sale
Coldwell Banker, Tahoe City, CA (530) 414-1260 - Tahoe City, CA
Tahoe Real Estate Agent Helping Buyers and Sellers

Hi Everyone!

Thank you for the great comments and discussion!  SSL is going to be a hot topic, so if you haven't read Cheryl's post on SSL here a link to it.  The most important thing before you make any website changes is to check with your IDX provider and make sure it is compatible with an SSL site.

Just so everyone knows our power and Internet are down here in North Lake Tahoe today, and it has been for more than 24 hours!  

As Lottie Kendall  pointed out this winter storm in Northern California is a doozy, so be safe out there!  

I'll check back in when I have service and power again!

Jan 09, 2017 01:00 PM #35
Lottie Kendall
Pacific Union International - San Francisco, CA
Serving San Francisco and the Silicon Valley

Yikes! Great information to share - thank you. Keep safe, dry and warm.

Jan 09, 2017 01:05 PM #36
Jane Peters
Home Jane Realty - Los Angeles, CA
Connecting you to the L.A. real estate market

I could have saved you the trouble, Laura. I found out early that Diverse won't work on an SSL site.  Glad you got everything back to normal.

Jan 09, 2017 04:09 PM #37
Janis Borgueta
Key Properties of the Hudson Valley - Newburgh, NY
LIC RE Salesperson

I am certain that in a few short months many of the IDX sites that don't have it yet will. Everything on the internet is happening at lightening speed and it is hard to keep up.

Jan 09, 2017 07:07 PM #38
Raymond E. Camp
Howard Hanna Real Estate Services - Ontario, NY
Licensed Real Estate Salesperson Greater Rochester

Good afternoon Laura,

Thanks for the information.

Congratulations on becoming a Millionaire in the 'Rain.

Make yourself an astonishing day.

Jan 11, 2017 11:59 AM #39
Ryan Huggins - Thousand Oaks, CA - Thousand Oaks, CA
Residential Real Estate and Investment Properties

It appears from multiple online sources that the penalty/bump for SSL has been in effect since 2014.  If you're ranking well without it, you'll rank the same with it.

Jan 12, 2017 01:07 PM #40
Evelyn Johnston
Friends & Neighbors Real Estate - Elkhart, IN
The People You Know, Like and Trust!

I am afraid to go look at my website...but I will have to. Thanks for the information, I have bookmarked and will read again.

Jan 12, 2017 07:41 PM #41
Carmen Brodeur
Trillium Properties, LLC - Scottsdale, AZ
Realtor & Attorney

The same thing happened to me. I changed to SSL and my Diverse IDX stopped working. I am looking for a new IDX that works with SSL. Has anyone found an IDX that works with https?

Feb 09, 2017 08:05 AM #42
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