Are your buyers aware.............

By
Real Estate Agent with Keller Williams

I specialize solely as a buyer specialist for a mega agent. My number appears on all the yard signs so I can try to capture buyers. I wanted to share with you a common occurrence I am running into with sign calls. After giving the caller a description of the property, price etc, many times they will ask if they can make an appt to see the home. The very first question I ask after their request is if they are currently working with an agent. Many times these buyers do have an agent and are NOT AWARE that they should call their agent to view the property. One thing I hear time and time again is "I do not want to bother my agent unless I know I am really interested in this house". I then reassure these buyers that they are not "bothering" their agent and explain to them procuring cause. I let them know that their agent would love to hear from them and help them in any capacity.   Tonight I had a call from a buyer about 1 of our listings. He wanted to know if he could make an appt to see the house. This particular home was already under contract. I asked him if he needed assistance finding a home. He replied he had an agent and his agent had given him the listing for this home to drive by. But he had no idea he should call his agent to make an appt to see the house.

 So I ask you who are working with buyers, Are your buyers aware that they should contact you if they have questions about a particular home or want to see a home? I have learned from these calls to now fully educate my buyers on the service I provide them. In the state of MO, we can show property listed by any broker, and have access to all MLS listed properties. I make sure my buyers are aware to call me for all their needs. if they drive by a property and want more info, call me, if they want to see a home, call me. I know it seems like such a small thing and I admit I used to just assume my buyers knew I was their contact person. But after fielding so many buyer calls from those who don't understand the process, I quit assuming and started educating my buyers on ALL the benefits of having their own Buyer's Agent.

Happy Selling!!

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Rainmaker
643,145
Marchel Peterson
Results Realty - Spring, TX
Spring TX Real Estate E-Pro

I agree!!  I have had much the same experience, which has made me try to educate my buyers on the process.  They often just don't understand the process, especially the first time buyers. 

The one that does get me is when they tell me that they didn't want to bother their agent. 

Feb 26, 2007 01:16 PM #1
Rainer
46,150
Elena Thurston, Family Real Estate Specialist
Keller Williams Legacy One - Gilbert, AZ
Thanks for the reminder.  It's so easy to assume that they know to call "their agent".  I need to remember to spell that out for my clients.  And to not project that I might be too busy.
Feb 26, 2007 01:57 PM #2
Rainer
151,716
Cynthia Sloop
Community Association Manager - Indianapolis, IN
I agree that I've had similiar calls.  Although I sometimes think they can't get ahold of their agent and just call the listing agent to get info or see it until theirs is available. 
Feb 26, 2007 04:49 PM #3
Rainmaker
290,397
Tim Tanz
Platinum Realty - Saint Louis, MO
St Louis Real Estate

I've had similar occurances.  After a couple of times of meeting the people at the property and then finding out that they were working with an agent, I've learned to ask.  I also tell my buyers that if they see a house they are interested in, to call me, not the listing agent.  I will make the appointment and show it to them.

Feb 27, 2007 06:15 AM #4
Rainer
5,245
Robert Thomas
Fairfax Realty Inc - Columbia, SC
Colete, you are so right that Buyers are not being educated about the process of buying a home.  I make it a point to my clients that they secured my services as a profesional consultant.  If they have a question about real estate they should call me because I am their representative.
Jun 26, 2007 04:25 AM #5
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Rainer
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Colette Brasier

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