National Inane Answering Message Day (a Day Late)

By
Home Stager with Room Service Home Staging

National Inane Answering Message Day (a Day Late)

 

This actually is a celebration of two days… today is Backward Day.   And, thank goodness it is because I missed posting on National voice mailInane Answering Message Day, which was yesterday, January 30, 2017.

Since we have had the ability to leave outgoing messages on our answering machines, it has been a goal, I think, of many of us to try to make ours as creative and expressive of our true selves as we can.

It may begin with a favorite rock song or a cute message that sounds like our favorite celebrity.

 

That’s all good and well for our personal answering message but what about what we leave for our work?

In Home Staging, we’re always addressing the importance of a good first impression.  And that is true as well with our business persona.

 

Many times that first impression is our outgoing message when a client, vendor or another agent contacts us.

 

We all have our personal pet peeves regarding outgoing messages so here are a few of mine…

 

1.The I Love Me Message

Yes, it’s important to toot your own horn but honestly, there have been times when I’ve been totally turned off because the person’s message sounded like an awards show for this person.

2.The Outgoing Lengthy Ad

This one is like the I Love Me message but it’s a long ad for this person and their company.

 

phones3.The Speed Talker

I like short messages just as much as anyone but I’ve called people who spoke so fast, I couldn’t understand the message.

 

4.The Sound Effects Outgoing Message

Sometimes we can’t help it when our babies are crying in the background or Lucky decides to bark.  If that’s the case, redo your message.

 

 

And finally, my all time personal pet peeve (and please, if this is your outgoing message, I do not mean to offend.)

 

5.The "When I Feel Like It" Message

“Please leave your number and I’ll return your call at MY earliest convenience.”

 

I don’t know about you, but when I get this as an outgoing message, it says to me that my message to them isn’t all that important.

 

The best outgoing messages are short and to the point.  Let the caller know whose number they’ve reached. You can apologize for not being able to answer and if there are options for them that may be helpful (the name of an assistant, for example) you can leave that.

 

Make sure your outgoing message reflects the impression that you wish to make on any of your callers.

 

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Rainmaker
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Dorie Dillard CRS GRI ABR
Coldwell Banker United Realtors® ~ 512.750.6899 - Austin, TX
Serving Buyers & Sellers in NW Austin Real Estate

Good morning Kathy Streib ,

You and Debbie Reynolds are on the same wave length this morning..talking about voice mails. I'm going to check mine as its a while since I've changed it. Michael Jacobs brought up a real pet peeve of mine..no name just you reached 512-459-3333? I like to know I've reached the person I'm calling!

Jan 31, 2017 05:13 AM #9
Rainmaker
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Sheila Anderson
Referral Group Incorporated - East Brunswick, NJ
The Real Estate Whisperer Who Listens 732-715-1133

Good morning Kathy. My favorite is the "I'm out helping others" message. Good post.

Jan 31, 2017 05:51 AM #10
Rainmaker
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Dianne Goode
Raleigh Cary Realty - Raleigh, NC
Realtor/Broker

 Hi Kathy.  More and more I don't leave messages.  I hang up as soon as the voice mail greeting begins and send a text.  That seems more efficient for everyone.

Jan 31, 2017 06:56 AM #11
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Joe Pryor
The Virtual Real Estate Team - Oklahoma City, OK
REALTOR® - Oklahoma Investment Properties

Very good and in honor of the day I will change my message to, I was captured by a band of gypsies and held for ransom, so if you would just wire funds to this account I can be free to answer your call.

Jan 31, 2017 08:00 AM #12
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Debbie Reynolds
Platinum Properties - Clarksville, TN
Your Dedicated Clarksville TN Real Estate Agent

Hi Kathy, I heard we are on the same wave length here. I have reached several voice mails lately that had dated messaged about being gone for the holidays. My holidays were over a month ago. I had to return to work. Maybe they are still off.

Jan 31, 2017 08:14 AM #13
Rainmaker
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Brian England
Arizona Focus Realty - Gilbert, AZ
MBA, GRI, REALTOR® Real Estate in East Valley AZ

I have had some fun with special greetings for my brother and some of my friends!

Jan 31, 2017 08:34 AM #14
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Kathy Streib
Room Service Home Staging - Delray Beach, FL
Home Stager - Palm Beach County,FL -561-914-6224

Nina Hollander who in the heck has time to listen to an outgoing message like that. 

Sally K. & David L. Hanson  I want a clear outgoing message that doesn't make me wish I hadn't called. 

Jan 31, 2017 10:47 AM #15
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Kathy Streib
Room Service Home Staging - Delray Beach, FL
Home Stager - Palm Beach County,FL -561-914-6224

James Dray you going to check yours??

Harry F. D'Elia there's a day for everything whether or not we need it. 

Patricia Feager Oh yes, the blah blah blah messages that put you to sleep. 

Wayne Martin like most anything else we do, it never hurts to reevaluate what we're doing. 

Jan 31, 2017 10:53 AM #16
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Kathy Streib
Room Service Home Staging - Delray Beach, FL
Home Stager - Palm Beach County,FL -561-914-6224

Michael Jacobs That too.  tell us who you are so that we know we've left reached the right number. 

Gabe Sanders you know, when they do that it makes me thing that they don't care about any incoming calls. 

Jan 31, 2017 10:55 AM #17
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Kathy Streib
Room Service Home Staging - Delray Beach, FL
Home Stager - Palm Beach County,FL -561-914-6224

Dorie Dillard check out the link I included for good outgoing messages!

Sheila Anderson Add that one to the list!!

Hi Dianne Goode I think more and more people are using texts. 

Jan 31, 2017 10:56 AM #18
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Kathy Streib
Room Service Home Staging - Delray Beach, FL
Home Stager - Palm Beach County,FL -561-914-6224

LOL- its a cute one Joe Pryor 

Debbie Reynolds Oh yes, I've reached the out of date ones as well!  We are definitely on the same wave length today. 

I'll bet they were truly funny Brian England 

Jan 31, 2017 10:58 AM #19
Rainmaker
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Sharon Tara
Sharon Tara Transformations - Portsmouth, NH
New Hampshire Home Stager

I love that you used today's holiday (backward) to go back to yesterday's holiday. LOL

Jan 31, 2017 11:46 AM #20
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Janice Ankrett
Janice Ankrett Home Staging - Burlington, ON
Staging Professional

I guess there is a holiday for everything LOL! My pet peeve is the speed talker you mentioned. That goes for the message and the person leaving a message who wants a call back.

Jan 31, 2017 12:37 PM #21
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Anna Banana Kruchten CRB, CRS 602-380-4886
Phoenix Property Shoppe - Phoenix, AZ
Arizona's Top Banana!

I had to laugh Kathy as i just listened to a voicemail that all SOOO about how wonderful that person was as well as the company and an upcoming event. Holy smokes it was so long I finally hung up. No thanks!!

Jan 31, 2017 12:41 PM #22
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Dick Greenberg
New Paradigm Partners LLC - Fort Collins, CO
Northern Colorado Residential Real Estate

Hi Kathy - You're right (even if a day late) - I can't count how many times those outgoing voicemail messages have me rolling my eyes.

Jan 31, 2017 01:19 PM #23
Rainmaker
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Ron and Alexandra Seigel
Napa Consultants - Carpinteria, CA
Luxury Real Estate Branding, Marketing & Strategy

Kathy,

The "I will return your call, when I feel like it!" is the one that annoys me, along with the one that says 'you know what to do."  A

Jan 31, 2017 02:42 PM #24
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George Souto
George Souto NMLS #65149 FHA, CHFA, VA Mortgages - Middletown, CT
Your Connecticut Mortgage Expert

Kathy I keep my message short because I hate it when I get those long winded messages.  By the time I get to talk I have forgotten half of what I was going to say :)

Jan 31, 2017 03:34 PM #25
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Myrl Jeffcoat
GreatWest Realty - Sacramento, CA
Greater Sacramento Real Estate Agent

I'm still remembering a particular answering machine message with a sultry feminine voice, "Hello, this is 555-4545.  I'm much more than a number, talk to me!"

Jan 31, 2017 03:35 PM #26
Rainmaker
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Mark Loewenberg
KW of the Palm Beaches - Palm Beach Gardens, FL
KW 561-214-0370

well I guess it is finally convenient to answer your post.. lol the whole way through you post!

Jan 31, 2017 05:21 PM #27
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Chris Ann Cleland
Long and Foster REALTORS®, Gainesville, VA - Bristow, VA
Associate Broker, Bristow, VA

I need to redo mine.  This is a good reminder to put it on the list.

Jan 31, 2017 07:16 PM #28
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Kathy Streib

Home Stager - Palm Beach County,FL -561-914-6224
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