How to Apply a New Home Warranty in BC

Home Inspector with EKAN Home Inspection CPBC #69177

In British Columbia, all new homes are provided with a warranty on labour, material, systems, building envelope and structure. Up to $200,000 can be claimed against the policy, if you follow the rules.


We recently completed a 2-5-10 year new home warranty inspection, in advance of the two year anniversary which is due to expire in June. The property is located in West Vancouver,British Properties, over 7000 sq. ft.  on a hillside with a commanding view to the south and the waters of Georgia Straight. A home inspection with a focus on warranty issues is always a longer inspection. In this case the inspection duration was 5 hours, followed by more time to write the report back at the home office. As part of the inspection team EKAN partnered with two contractors for additional focus, each submitter their inspection reports. Our client received a comprehensive cloud based report with a number of significant issues that needed to be corrected under warranty. As a follow-up service EKAN was also able to prepare the claim documentation for the client.


Remember these issues about your policy:

  • Know your anniversary dates and what is covered at the 1, 2, 5 and 10 year anniversaries.
  • Submit your claim at least 6 to 8 weeks prior to the anniversary dates, to allow for processing delays.
  • Do not undertake any repairs to warranty issues, otherwise the insurance company may disqualify the claim because the original condition is no longer known.


Most new home owners do not remember that they even have warranty coverage. In that case, they are fully responsible for the repairs, which may have been covered under warranty, had they only remembered to file a claim.


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EKAN Home & Property Inspections

Sunshine Coast, North Vancouver, West Vancouver 

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